Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16246
4 Stars
3164
3 Stars
1485
2 Stars
329
1 Star
343
Reviews 21595
Recommend 10 / 10
TrustScore 9.29 / 10
Brendan Y
Oct 12, 2021
Verified Email
S&S Hybrid Mattress - Twin
After quite a bit of research we decided to go for a hybrid as “not too dramatic” departure from the traditional pocket coil mattress. The S&S seemed like a good choice – the reviews were excellent and the 100 night sleep guarantee gave us a level of confidence in our choice.

Over the past year or so, I have felt aches in my body after a night’s sleep. From my calf muscles to my back. Part of me thought it was the mattress but then I figured that it may just be age (early 50s). And, even if the mattress was a contributing factor, I would eventually adapt to it.

I have not adapted to mattress over the past 15 months. But also I never had anything to compare to. With the COVID situation, I have not travelled. Until recently when I went on a weeklong trip overseas. While I was away my body pain disappeared. And when I returned home the pain came back within 2 days.

So, clearly this mattress is nothing special and may not improve any pains that you are experiencing. If I was to do it again, I would probably save my money and buy a less expensive mattress.
Response from Silk & Snow
Oct 22, 2021
Hi Brendan, Thank you for taking the time to write us. We're sorry to hear about the back pain you have experienced. It's never great to know that we have disappointed our customers, but we appreciate the honest feedback as it's vital for us to improve. There is often a transition period, especially if you were sleeping on a coil mattress but we are so sorry to hear the pain hasn’t fully gone away. This is not the experience we want our customers to have with our brand as we truly strive to enhance your sleeping experience. Again, we apologize for your experience with us, and we wish you nothing but the best on your sleep journey. Sincerely, Brooklyn
Kelly P
Oct 12, 2021
Verified Buyer
S&S Hybrid Mattress
Wonderful service and fabulous products - thank you!
Response from Silk & Snow
Nov 16, 2021
Great news, Kelly! We are happy to hear that you’re enjoying your new mattress. I will pass your kudos along to the customer service team. Thank you for taking the time to write to us! All the best, Katie
Yvonne N
Oct 12, 2021
Verified Buyer
Egyptian Cotton Sheet Set
Sheets arrived on time. They wash nicely and are very soft. I am planning on purchasing another set.
Response from Silk & Snow
Oct 13, 2021
Wonderful, Yvonne! Here's to many more nights of happy sleep! - Katie
Andrew G
Oct 12, 2021
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Great quality. Love the linen sheets
Response from Silk & Snow
Oct 12, 2021
We are so glad to hear you are loving your new flax linen sheets, Andrew! Here's to many more nights of happy sleep! - Katie
Anita K
Oct 12, 2021
Verified Buyer
Silk Pillowcase
Love the colour! Customer service, shipping, etc all ran very smoothly. Will be ordering again. Thanks
Response from Silk & Snow
Oct 12, 2021
Great news on all fronts, Anita! We are happy to hear that you’re enjoying your new silk pillowcase. I will pass your kudos along to the customer service team. All the best, Katie
Yvonne H
Oct 12, 2021
Verified Buyer
Hand Knitted Weighted Blanket
The stitch is much bigger than I expected, making the holes too open for my liking. 15lbs is too heavy for me and you don’t have a 12lb version so I am returning the blanket 😢
Thank you anyway 😊
Response from Silk & Snow
Oct 12, 2021
Hi Yvonne, So happy to hear that the process worked for you, even if the weighted blanket didn't. Thank you for taking the time to write to us! Thank you! Katie
Patricia A
Oct 12, 2021
Verified Buyer
S&S Hybrid Mattress
Ordered this mattress in line. It was delivered promptly We found it easy to open and place as the directions were clear and simple. We have found it comfortable and it sleeps well. Thank you.
Response from Silk & Snow
Nov 02, 2021
Hi Patricia, Great news on all fronts! We are so glad you are sleeping well on your Hybrid mattress. Thank you for taking the time to write a review! Sincerely, Brooklyn
Lea H
Oct 12, 2021
Verified Buyer
S&S Hybrid Mattress
So happy with our purchase! It is supportive yet soft, it’s perfect. We also purchased the storage frame and flax linen sheet set, plus duvet and duvet cover. Really enjoyed I could buy everything from one place, plus adding in the super easy financing option made purchasing this bed a breeze!
Response from Silk & Snow
Nov 02, 2021
Hi Lea, Great news on all fronts! Thank you for taking the time to write us, we really appreciate your feedback. Happy sleeping! Sincerely, Brooklyn
Kristi A
Oct 12, 2021
Verified Buyer
Adjustable Pillow (Retail)
The pillow is very comfortable and I like that it’s adjustable. It would have been nice to have a little zippered bag to put the left over fluff in as other manufacturers do but the pillow is great.
Response from Silk & Snow
Oct 12, 2021
Thank you for taking the time to write to us, Kristi, we appreciate your feedback! We are so happy you are enjoying your new pillow. All the best, Katie
Sarah B
Oct 12, 2021
Verified Buyer
Hand Knitted Weighted Blanket
I purchased a different brand to begin with but didn’t love the color. Silk and Snow had the color I was looking for and I was pleasantly surprised how much more I liked this blanket. It’s softer and doesn’t seem as bulky. It’s beautiful and I love it!
Response from Silk & Snow
Oct 12, 2021
Excellent news, Sarah! We are thrilled to hear that you're enjoying your weighted blanket and getting a good night's sleep. Thank you for taking the time to write a review, we appreciate your feedback. Here's to many more restful nights! All the best, Katie
Sabrina V
Oct 12, 2021
Verified Buyer
Alpaca Throw
beautiful quality silk pillows and alpaca blanket.
Response from Silk & Snow
Oct 15, 2021
Wonderful, Sabrina! Here’s to many more nights of happy sleep! All the best, Katie
Janice S
Oct 12, 2021
Verified Buyer
Hand Knitted Weighted Blanket
I love this blanket. It shipped and was delivered quickly! It is helping my restless leg symptoms greatly.
Response from Silk & Snow
Oct 12, 2021
Wonderful, Janice! Here’s to many more nights of happy sleep! All the best, Katie
Kelly H
Oct 12, 2021
Verified Buyer
Egyptian Cotton Sheet Set
We absolutely love our new sheets, duvet, and duvet cover. They are silky smooth, so cozy, and great quality.
Response from Silk & Snow
Oct 12, 2021
Wonderful, Kelly! We are happy to hear that you’re enjoying your new sheets and duvet. Here’s to many more nights of happy sleep! All the best, Katie
Grayson D
Oct 11, 2021
Verified Email
S&S Mattress - Twin XL
In the past I've used other brands of mattress with memory foam materials and the Silk and Snow Mattress is the only one so far that gives me no back aches when waking up in the morning. I highly recommend this brand!!
Response from Silk & Snow
Oct 13, 2021
Great news on all fronts, Grayson! We are happy to hear that you’re enjoying your S&S Mattress. Thank you for taking the time to write to us! Happy Sleeping :) Sincerely, Brooklyn
Ricardo K
Oct 11, 2021
Verified Buyer
S&S Hybrid Mattress
The mattress is really comfortable as I had seen in many reviews and rankings. The delivery was faster than they had promissed. For that price, you won’t find something with all that quality. I strongly recomend it.
Response from Silk & Snow
Nov 02, 2021
Hi Ricardo, Excellent news!  We are thrilled to hear that you're enjoying your Hybrid Mattress. Thank you for taking the time to write a review, we appreciate your feedback.  Here's to many more restful nights! All the best, Brooklyn
Eldris B
Oct 11, 2021
Verified Buyer
S&S Hybrid Mattress
Great mattress although its only been a week, time will tell how week it holds up for me but the process from ordering to shopping was quick, efficient and the customer service was courteous. Will definitely keep ordering from silk and snow. Thank you.
Response from Silk & Snow
Nov 02, 2021
Hi Eldris, Wonderful! Thank you for taking the time to write us, we appreciate your feedback. I will pass your kudos to the customer service team! Happy sleeping :) Sincerely, Brooklyn
Leah R
Oct 11, 2021
Verified Buyer
Egyptian Cotton Duvet Cover
It’s a really pretty colour and has a nice shine! It’s very soft
Response from Silk & Snow
Oct 12, 2021
Great, Leah! We are happy to hear that you’re enjoying your new duvet cover. All the best, Katie
Israel G
Oct 11, 2021
Verified Buyer
Hand Knitted Weighted Blanket
So glad I found this company. High quality products and lovely people. I bought three kids’ weighted blankets for my grandchildren, and everyone loves them, from the five-year-old to the fourteen-year-old to the moms and dads!
Response from Silk & Snow
Oct 12, 2021
Oh wow! Thank you for the amazing feedback, Israel :) Here’s to many more nights of happy sleep! All the best, Katie
Arthur K
Oct 11, 2021
Verified Buyer
Egyptian Cotton Sheet Set
Quality is as advertised.
Response from Silk & Snow
Oct 12, 2021
Thank you for taking the time to write to us, Arthur, we appreciate your feedback! All the best, Katie
Walter
Oct 11, 2021
Verified Email
S&S Hybrid Mattress - Twin
Nice mattress. Was time to replace my 15 year old mattress lol. I chose this one after seeing reviews and also because of their 0% Financing option that does not go thru any major banks or credit cards. With a coupon code from Honey i got a full mattress very cheap. Mattresses ship from Canada which was not expecting but even that only took 5 days to arrive from Canada to Florida. When it arrived the box itself was in very bad shape. But mattress was fine. Its heavy. about 90lb. Un rolled it and set it on my frame and let it expand. First night sleeping it felt great. I am a heavier guy at 300lb and its very comfortable. Cant beat it for the price. Even local shops had horrible mattresses for around the same price.
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
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hello@silkandsnow.com
1-855-777-0033
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