4.6
From 1
to 5
Reviews
21595
Recommend
10 / 10
TrustScore
9.29 / 10
Laura S
Verified Buyer
Down Alternative Duvet/Comforter
Super fast delivery and a great product!
Response from Silk & Snow
Oct 05, 2021
Excellent, Laura! We are so glad to hear that you are enjoying your new down alternative duvet! Here's to many more nights of happy sleep! - Katie
Timothy B
Verified Buyer
I bought this mattress about a month ago after sleeping on a really cheap sleep country box foam mattress for a couple years. This is so much better. I think the extra layers of foam make a big difference in terms of comfort. I only weigh about 165 pounds, so I wanted a mattress with a softer feel and a little bit of give, so I ended up buying this off reviews that said the mattress was on the softer side compared to other foam mattresses. Its not the softest mattress I’ve ever slept on, but it’s definitely on the softer side compared to other foam mattresses I’ve tried. I actually like how it feels, it’s really comfortable to sleep on. Pretty happy with the purchase, I’d recommend it.
Response from Silk & Snow
Oct 08, 2021
Hi Timothy!
We are thrilled to hear that you're enjoying your S&S Mattress and getting a good night's sleep. Thank you for taking the time to write a review, we appreciate your feedback. Here's to many more restful nights!
All the best,
Brooklyn
Richy N
Verified Buyer
It's a nice mattress.
The Silk and Snow people, and the Bolt logistics company, were all of great help and very accommodating to my requests.
One complaint I have is that for some reason the original foam mattress feels less plush or more firm than the hybrid mattress I also bought.
The Silk and Snow people, and the Bolt logistics company, were all of great help and very accommodating to my requests.
One complaint I have is that for some reason the original foam mattress feels less plush or more firm than the hybrid mattress I also bought.
jenny p
Verified Buyer
S&S Hybrid Mattress
Awesome great price
Response from Silk & Snow
Oct 08, 2021
Thank you for your feedback, Jenny! Happy sleeping :)
Sincerely,
Brooklyn
Catherine L
Verified Buyer
S&S Mattress
Très confortable!!
Janhavi N
Verified Buyer
S&S Hybrid Mattress
Excellent
Response from Silk & Snow
Oct 08, 2021
Thank you for your feedback, Janhavi! Happy Sleeping :)
Sincerely,
Brooklyn
Terry F
Verified Buyer
RV Mattress
I purchased the Silk &Snow Queen Short mattress, it wasn't long in getting here to Nova Scotia after I placed the order and was easy to open , we allowed it the full 48hrs to expand ( which it did to the full 10 inches and it's full length) I'm 193lbs and I find this mattress to be just right ,not to soft ,not to firm, although my husband finds it to firm but by the sounds coming from his side he's sleeping just fine on it LOL. I would have no issue's buying this mattress again if I needed to replace another in the future. The only issue is that there is a bit of a smell which you smell for a few mins when you first lay down but I think that will fade with time. it's an excellent product right now and we'll see how well it holds up to the 10 year warrenty!
Response from Silk & Snow
Oct 08, 2021
Hi Terry,
Amazing news! We are happy to hear that you and your husband are enjoying the RV Mattress. I want to assure you that what you are smelling is normal and that it is simply the smell of new memory foam. All of our foams are CertiPUR certified, which means that they are tested by a third party to ensure that they are safe in terms of chemical emissions.
Thank you for taking the time to write to us!
All the best,
Brooklyn
Hortense B
Verified Buyer
Adjustable Pillow (Retail)
Excellent. No neck problems at all, and I sleep on my stomach most of the time.
Je recommande tout à fait pour le comfort, la rapidité du service et du service à la clientèle très gentil, et étant au Canada que cette marque soit relativement peu loin, Toronto-Montréal se fait bien.
Many thanks! Un grand merci!
Je recommande tout à fait pour le comfort, la rapidité du service et du service à la clientèle très gentil, et étant au Canada que cette marque soit relativement peu loin, Toronto-Montréal se fait bien.
Many thanks! Un grand merci!
Nadia C
Verified Email
S&S Mattress - Twin XL
We got Organic Mattress - Queen (Item# SNS3005) for my daughter who used to complain back pain after sleeping on different mattresses - now she enjoys sleeping with no pain and in love with her new mattress.
I only wish, delivery could be controlled better, but we managed it anyhow with the help of customer center.
Thank you for the great product.
I only wish, delivery could be controlled better, but we managed it anyhow with the help of customer center.
Thank you for the great product.
Sameiro S
Verified Buyer
Flax Linen Flat Sheet
Good quality
Response from Silk & Snow
Oct 04, 2021
Thank you for taking the time to write to us, Sameiro, we appreciate your feedback!
All the best, Katie
Sameiro S
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Happy with the quality
Dana S
Verified Buyer
S&S Hybrid Mattress
Have not slept on it yet but it feels good and substantial.
Response from Silk & Snow
Nov 16, 2021
Thank you for taking the time to write to us, Dana we appreciate your feedback!
All the best,
Katie
Kathy D
Verified Buyer
I find since we got our new mattress I have been enjoying deeper more restive sleeps.
Response from Silk & Snow
Nov 16, 2021
That is great news, Kathy! We are happy to hear that you’re enjoying your mattress.
All the best,
Katie
Linda L
Verified Buyer
Flax Linen Pillowcase Set
Had two great in person experiences dealing with S&S. Both times I went to the downtown showroom to see their sheet sets in person to check out the colours and quality. I had the pleasure of dealing with Michelle both times, who was very helpful. I loved every one of their colours.
I had already purchased their white linen sheets online previously, which I love. Much better quality that other ones I have purchased elsewhere and at a good price point for linen sheets. I also added an extra set of linen pillow cases in petal pink which is the perfect shade of pale pink. Plus I tried out a silk pillow case. I bought the seashell grey which is a nice colour and a good weight. I did have to order all of these items online as they did not have them in stock when I was there, however they had samples to view which was perfect, plus they will give you a sample cutting to take with you for colour matching at home. Online delivery took no time at all.
I think my next purchase will have to be a set of the Egyptian cotton sheets in tempest blue. The sheets felt amazing too and the colour was fabulous! All in all a great experience and I love that they are a Canadian company. Good quality, a reasonable price point for the quality and Canadian made. Thanks Silk and Snow.
I had already purchased their white linen sheets online previously, which I love. Much better quality that other ones I have purchased elsewhere and at a good price point for linen sheets. I also added an extra set of linen pillow cases in petal pink which is the perfect shade of pale pink. Plus I tried out a silk pillow case. I bought the seashell grey which is a nice colour and a good weight. I did have to order all of these items online as they did not have them in stock when I was there, however they had samples to view which was perfect, plus they will give you a sample cutting to take with you for colour matching at home. Online delivery took no time at all.
I think my next purchase will have to be a set of the Egyptian cotton sheets in tempest blue. The sheets felt amazing too and the colour was fabulous! All in all a great experience and I love that they are a Canadian company. Good quality, a reasonable price point for the quality and Canadian made. Thanks Silk and Snow.
Response from Silk & Snow
Oct 04, 2021
Hi Linda, Great news on all fronts! Thank you for taking the time to write to us, we appreciate your feedback. We are so glad to hear that you got to experience our showroom and that you’re enjoying your new linens. I will pass your kudos along to the customer service team. Here's to many more nights of happy sleep! All the best, Katie
Neil G
Verified Buyer
Very comfy and soft for side sleepers, but it is a bit warm without a cooling mattress cover on it.
Response from Silk & Snow
Nov 16, 2021
Thank you for taking the time to write to us, Neil we appreciate your honest feedback!
All the best,
Katie
Sam Y
Verified Email
S&S Mattress - Twin XL
Mattress:
We got two full-size S&S mattresses for our kids. They move around a lot during sleep and good quality bed makes them sleep throughout the night. So it was important for us to choose the right one. We are happy that we went with Silk & Snow. The memory foam is surprisingly firm and sturdy. Even for my weight! I think it would be too soft for me to use (heavy guy), but for the kids, it's perfect.
Service:
After a bit of a rough start (due to international payment issues), the staff and especially senior staff (including Albert) paid special attention to our situation and ensured we were happy with the transaction. We really appreciate the extra support and attention. This is one of the reasons why going with a start-up/SME is sometimes better than large companies.
Overall, great product and great service!
We got two full-size S&S mattresses for our kids. They move around a lot during sleep and good quality bed makes them sleep throughout the night. So it was important for us to choose the right one. We are happy that we went with Silk & Snow. The memory foam is surprisingly firm and sturdy. Even for my weight! I think it would be too soft for me to use (heavy guy), but for the kids, it's perfect.
Service:
After a bit of a rough start (due to international payment issues), the staff and especially senior staff (including Albert) paid special attention to our situation and ensured we were happy with the transaction. We really appreciate the extra support and attention. This is one of the reasons why going with a start-up/SME is sometimes better than large companies.
Overall, great product and great service!
Amanda C
Verified Buyer
Egyptian Cotton Sheet Set
Really comfotable and looks beautiful!
Response from Silk & Snow
Oct 04, 2021
Wonderful, Amanda! We are so happy to hear you are enjoying your new cotton sheets. Here's to many more restful nights! - Katie
Pierre D
Verified Buyer
Matelas S&S Hybride
got my matress all was OK but the carton use for the boxing was too light. the package was damaged on arrival because the content was too heavy so the carrier had to drag the box and handles broke (matress was OK)..Aside this it took me a week to get used to my new matress,but I do appreciate now.
Thank you.
Thank you.
gilles f
Verified Buyer
Matelas S&S Hybride
bonne qualité,bien construit mais trop mou.
Mary Z
Verified Buyer
Upholstered Bed Frame with Headboard
Good value for the money. Nice looking bed and sturdy. It’s the perfect shade of gray. Only problem is that it’s a little wider than the mattress and you can see the pine support slats on either side of the mattress sticking out underneath it. We ordered a double/full, so it seems too wide by about an inch and a half on each side. The length is perfect however from head to toe.
Response from Silk & Snow
Nov 16, 2021
Hi Mary,
Thank you for taking the time to write to us, we appreciate your feedback! The bed frame is made slightly wider than the mattress to accommodate any extra bedding or for those who wish to tuck their duvet! However, we are happy to hear that you’re enjoying your new bed.
All the best,
Katie
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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