4.6
From 1
to 5
Reviews
21595
Recommend
10 / 10
TrustScore
9.29 / 10
Cadian K
Verified Buyer
S&S Hybrid Mattress
Great bed! Love the squish as I lay on it but it’s also from under that first layer so the bed doesn’t drop down too much if I’m sitting on the edge
Response from Silk & Snow
Sep 21, 2021
Hi Cadian!
Thank you for taking the time to write to us. We are happy to hear that you’re enjoying your S&S Hybrid Mattress! Happy sleeping :)
All the best,
Brooklyn
Laura A
Verified Buyer
Silk Pillowcase
Bought as a gift, packaging was sturdy, delivery quick and the pillowcases look and feel lovely. Can’t wait to present them. Will order again.
Response from Silk & Snow
Sep 17, 2021
Wonderful, Laura! Thank you for taking the time to write us a review! All the best, Katie
Joel G
Verified Buyer
S&S Hybrid Mattress
This mattress is amazing! I used to have a very firm mattress but would wake up with stiff joints and a sore back. With the hybrid mattress, it has just enough give that my back and shoulders and hips can relax when I am lying down but the springs help to provide that support so I don't feel as if I am sinking too far down. I would HIGHLY recommend this mattress!
Response from Silk & Snow
Sep 23, 2021
Hi Joel!
Great news on all fronts! We are happy to hear that you’re enjoying your S&S Hybrid Mattress and we appreciate you taking the time to write us. Here's to many more restful nights!
Sincerely,
Brooklyn
Valerie G
Verified Buyer
Matelas S&S Hybride
Il est confortable par contre, lorsque le conjoint bouge, on le ressent facilement
shonee m
Verified Buyer
S&S Hybrid Mattress
After doing a lot of research I found this beautiful mattress and ordered the hybrid as I am a side sleeper-shift working-tired Nurse. I unpacked it and immediately was impressed by the speed in which it came to life right in front of my eyes!! It is firm yet accommodating, supportive for a side sleeper, doesn’t allow the hip dip that makes for a sore back if you don’t have enough support while you sleep. I have been sleeping so well after only a month on it I wake up well rested and pain free!! I highly recommend this bed!!
Response from Silk & Snow
Sep 21, 2021
Hi Shonee!
Excellent news! We are thrilled to hear that you're enjoying your S&S Hybrid Mattress and getting a good night's sleep. Thank you for taking the time to write a review, we appreciate your feedback. Here's to many more restful nights!
All the best,
Brooklyn
joyce r
Verified Buyer
S&S Hybrid Mattress
Awesome mattress, love it
Response from Silk & Snow
Sep 28, 2021
Great to hear it, Joyce! Thank you for taking the time to write us. Happy sleeping :)
Sincerely,
Brooklyn
Heather W
Verified Buyer
Pros: this king size mattress is very well made. No loose threads or any other quality concerns mentioned in other reviews. If you like a firm mattress, this mattress is very firm. My lower back pain, and my husband's hip pain disappeared overnight.
Cons: the shipper, FedEx, did not update their tracking and consequently I waited around for 3 days wondering if the mattress was going to arrive. When it finally did arrive, they just left it on the sidewalk and did not even ring the doorbell to let us know it was here. My husband came home and there it was lying on the sidewalk. I had been home the entire afternoon. When I had checked tracking, it had said that the package was not deliverable and I had to contact the shipper. Very weird. I had sent off an email to Silk and Snow only to have my husband come home about half an hour later and tell me the mattress was lying outside. The box was torn open at the top and the bottom. Fortunately the mattress is very well protected with the inner wrapping. The unpacking instructions were squished inside the cardboard box and did not fall out until after we opened the mattress ourselves. The mattress is extremely heavy and you will need at least two burly men to haul it up stairs. My husband is 6 ft tall and weighs 210 lb and had to call his buddy over to help him with it.
Since sleeping on this mattress, I have developed mid and upper back pain. I'm 5'7 and 140 lb. The mattress is just a bit too firm for me, so we will be returning it. However I would definitely recommend this company if you like a really firm mattress and are looking for something that is chemical free.
Cons: the shipper, FedEx, did not update their tracking and consequently I waited around for 3 days wondering if the mattress was going to arrive. When it finally did arrive, they just left it on the sidewalk and did not even ring the doorbell to let us know it was here. My husband came home and there it was lying on the sidewalk. I had been home the entire afternoon. When I had checked tracking, it had said that the package was not deliverable and I had to contact the shipper. Very weird. I had sent off an email to Silk and Snow only to have my husband come home about half an hour later and tell me the mattress was lying outside. The box was torn open at the top and the bottom. Fortunately the mattress is very well protected with the inner wrapping. The unpacking instructions were squished inside the cardboard box and did not fall out until after we opened the mattress ourselves. The mattress is extremely heavy and you will need at least two burly men to haul it up stairs. My husband is 6 ft tall and weighs 210 lb and had to call his buddy over to help him with it.
Since sleeping on this mattress, I have developed mid and upper back pain. I'm 5'7 and 140 lb. The mattress is just a bit too firm for me, so we will be returning it. However I would definitely recommend this company if you like a really firm mattress and are looking for something that is chemical free.
Response from Silk & Snow
Sep 28, 2021
Hi Heather!
Thank you for taking the time to write to us, we appreciate your honest review and feedback. So happy to hear that the process worked for you, even if the mattress didn't. Please send an email to our customer service team: hello@silkandsnow.com and we would be happy to assist with your return.
All the best,
Brooklyn
Rhea S
Verified Buyer
Hand Knitted Weighted Blanket
Perfect for me! Small enough to take any where 🙂
Response from Silk & Snow
Sep 16, 2021
Exactly what we like to hear, Rhea! We are so glad you are enjoying your weighted blanket! All the best, Katie
Andrea C
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
That’s such a beautiful blanket and touch for our Airbnb I highly recommend this gorgeous blanket to anybody!!
Response from Silk & Snow
Sep 15, 2021
Wow, thank you so much for the amazing feedback, Andrea! We hope all your guests love the blanket as much as you do! All the best, Katie
Mariam M
Verified Buyer
S&S Hybrid Mattress
We like the mattress, but found that it was softer than we expected. If you prefer to sleep on a firm mattress, this might not be for you. The accompanying pillow, however, is fantastic.
Response from Silk & Snow
Sep 28, 2021
Hi Mariam!
Thank you for taking the time to write to us, we appreciate your feedback!
All the best,
Brooklyn
Kimberley T
Verified Buyer
Down Duvet
The duvet is really lovely. It’s very lightweight, but cozy and warm.
Response from Silk & Snow
Sep 15, 2021
We are so happy to hear that you are enjoying your down duvet, Kimberley! Here's to many more nights of happy sleep! - Katie
Adam L
Verified Buyer
S&S Hybrid Mattress
A++
Response from Silk & Snow
Sep 21, 2021
Thank you for your feedback, Adam! Happy sleeping!
Sincerely,
Brooklyn
Yelena F
Verified Buyer
Hand Knitted Weighted Blanket
I am very happy with my blanket. It is beautiful and helpful for me, and not too warm. Thank you!
Response from Silk & Snow
Sep 15, 2021
Great to hear, Yelena! We are so happy that you’re enjoying your weighted blanket.
All the best, Katie
Lee W
Verified Buyer
S&S Hybrid Mattress
Super comfortable.
Response from Silk & Snow
Sep 21, 2021
Thank you for taking the time to write to us, Lee! Happy sleeping!
Sincerely,
Brooklyn
KLAIR P
Verified Buyer
S&S Hybrid Mattress
Pure luxury. I went all out. Bought the 100 percent Egyptian cotton sheets set, the duck down duvet, the hybrid mattress, they included a pillow with the promo. It's like pure heaven, the sheets are so soft, it feels like silk. The duvet feels like a cloud, this mattress is just the right amount of firmness/softness, doesn't make my hips sore when I sleep on the side. I like how transparent and accountable this company is too, leads by example.
Basically, it's worth your money. If you remember the Disney short film "Bongo", when he falls asleep in the forest on a ridiculously soft moss bed and sinks right in, this is the closest experience, lol.
Basically, it's worth your money. If you remember the Disney short film "Bongo", when he falls asleep in the forest on a ridiculously soft moss bed and sinks right in, this is the closest experience, lol.
Response from Silk & Snow
Sep 28, 2021
Hi Klair!
Thanks for taking the time to write to us, we appreciate your feedback! We are thrilled to hear that you are enjoying your S&S products! Here's to many more restful nights :)
Sincerely,
Brooklyn
Haleigh M
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Heaven
Response from Silk & Snow
Sep 15, 2021
Wonderful, Haleigh! :) - Katie
Gael A
Verified Buyer
S&S Hybrid Mattress
Very good
Response from Silk & Snow
Sep 29, 2021
Thanks for taking the time to write us, Gael! Happy sleeping :)
Sincerely,
Brooklyn
Robyn
Verified Email
S&S Hybrid Mattress - Twin
Okay so first off, overall I like the company a lot. They offer good products! However! I got the mattress and it wasn’t the right fit for me so I asked to return. Silk and snow has been helpful… however it’s been over a month that I’ve had this mattress sitting in my room in my tiny apartment I share with my roommate. I think I blame the charity partner they picked more so because they were supposed to contact me and never did…? Like originally they said it could take up to two weeks for them to contact me. But it’s been almost 4 weeks. I don’t know. I’m really just kind of frustrated at this point cuz I don’t know if they are ever going to pick up this mattress!!! Buyer beware, the return process isn’t exactly “hassle free”
Response from Silk & Snow
Sep 14, 2021
Hi Robyn!
Thank you for taking the time to write us, we appreciate your feedback. We are so sorry for the experience you are having with the charity pick-up. Someone from our team will check into this and get back to you as soon as possible!
Sincerely,
Brooklyn
Velda M
Verified Buyer
Alpaca Throw
I purchased the alpaca blanket/throw to keep my warm in bed without the weight of a wool blanket. It is perfect and keeps me so comfortable. I would love to highly recommend this
Response from Silk & Snow
Sep 14, 2021
Thank you for the amazing feedback, Velda! We are so happy to hear that you are enjoying your new alpaca throw blanket and getting a better nights sleep! All the best, Katie
Aleks M
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Stripe sheets are lovely, perfect weight for summer. Cozy & well made.
Response from Silk & Snow
Sep 14, 2021
Wonderful, Aleks! We are so happy to hear that you are loving your new flax linen sheets! All the best, Katie
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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