4.6
From 1
to 5
Reviews
21594
Recommend
10 / 10
TrustScore
9.29 / 10
Marie B
Verified Buyer
S&S Hybrid Mattress
Received my mattress within two days of ordering. Mattress was delivered to the wrong door ( right floor and building). Contacted S&S to advise them and to ask a question. I received a quick response. The mattress is very nice and comfortable I'm having a bit of trouble adjusting to the change but find it to be an improvement over my last mattress. I find that I am able to sleep on my back, something I could never do before. At first, I was disappointed that my hip pain was not improving, however, after two weeks, I am finding that I progressively wake up with less pain pain. I hope I continue to enjoy my new mattress as time goes on. Overall, a very good experience so far.
Response from Silk & Snow
Sep 01, 2021
Such good news, Marie! We are so glad to hear that you are enjoying the S&S Hybrid Mattress and are getting a better night's rest. Here’s to many more nights of happy sleep, and less pain! Thank you for taking the time to write a review, we appreciate your feedback. All the best, Katie
Shauna P
Verified Buyer
S&S Hybrid Mattress
I was hopeful but skeptical that a bed in a box could be not only delivered to our fairly remote location, but also great quality. My hopes were exceeded. The mattress is comfortable right from the start, easing lower back pain immediately. It is labeled Medium firm, but the foam topper feels softer than other medium firm mattresses. I thought that may indicate it was not firm enough, but after a week realized it was still medium firm, just with a softer upper layer. This actually helped side pressure points as well as back, so was an unexpected bonus. It seems well made, reasonably priced, and made in Canada making it an excellent choice all around.
Response from Silk & Snow
Sep 01, 2021
Hi Shauna! We are so glad to hear that you are enjoying your new mattress and experiencing less pressure throughout the night. Thank you for taking the time to write to us! Fingers crossed for many more nights of happy sleep! All the best, Katie
Summer D
Verified Buyer
Egyptian Cotton Sheet Set
So soft. Great quality.
Response from Silk & Snow
Sep 01, 2021
Great, Summer! We are happy to hear that you’re enjoying your new sheets!
All the best, Katie
Anne M
Verified Buyer
S&S Hybrid Mattress
Very comfortable, side support in not excellent.
Response from Silk & Snow
Aug 30, 2021
Hi Anne,
Thank you for reaching out to us. We are sorry to hear that you're experiencing problems with side support - please give us a call when you have a chance and we can share some tips on how to get the best feel out of your mattress!
All the best,
Katie
Paul W
Verified Buyer
So far, so good! I ordered to it help deal with back pain, and it appears to be helping. A very comfortable mattress all round.
Response from Silk & Snow
Sep 01, 2021
Excellent news! We are thrilled to hear that you're enjoying your Organic mattress and getting a good night's sleep.
All the best,
Katie
Paul W
Verified Buyer
Egyptian Cotton Sheet Set
We ordered the Egyptian cotton sheet and pillow-case set set to go with our recently purchased S & S organic queen=sized mattress. The mattress is great, but the fitted sheet does not ffit snugly enough and comes loose. We thought perhaps there would be some shrinkage after a wash, but the problem was, if anything, even worse. We've reverted to our generic Ikea fitten sheets. Very disappointing.
Response from Silk & Snow
Sep 02, 2021
Hi Paul, we are so sorry to hear that you are experiencing a sizing issue with your fitted sheets. Please reach out to our customer service team at hello@silkandsnow.com and we would be more than happy to help resolve this issue. All the best, Katie
Sally S
Verified Buyer
Hand Knitted Weighted Blanket
I have been using the 15 lb blanket for about 2-3 weeks now. It did take some getting used to the weight but once I did I find it cozy and comforting especially when laying in bed reading. Now that I am used to the blanket I always have the whole or part of the blanket covering me through the night. The look and feel of the blanket is beautiful as well and will purchase another weight as well for options.
Response from Silk & Snow
Sep 01, 2021
Excellent news, Sally! We are thrilled to hear that you're enjoying your weighted blanket and getting a good night's sleep. Thank you for taking the time to write a review, we appreciate your feedback. Here's to many more restful nights!
All the best,
Katie
Jeannie M
Verified Buyer
S&S Hybrid Mattress
Delivery was quick. We have only had the mattress setup (decompressed) for 3 days, and have slept on it one night. I like that the mattress (so far) is firm with a little give (plush firm). I love-love the linen sheets I also purchased and the pillows are amazing!
Response from Silk & Snow
Aug 30, 2021
Hi Jeannie,
Great news on all fronts! We are happy to hear that you’re enjoying your new mattress, sheets and pillows. Thank you for taking the time to write to us!
All the best,
Katie
ANDREW M
Verified Buyer
Very comfortable mattress. I've bought 2 of these and will buy again.
Response from Silk & Snow
Aug 30, 2021
Thank your Andrew, that's wonderful! Here’s to many more nights of happy sleep!
All the best,
Katie
Andrew M
Verified Buyer
Upholstered Bed Frame with Headboard
Shipping took a very long time and it arrived with some defects in the slats. Other than that it is very comfortable and a great bed overall.
Johanna F
Verified Buyer
Matelas S&S Hybride
Very happy! Very comfortable bed!
Response from Silk & Snow
Aug 30, 2021
Hi Johanna,
Wonderful! Here’s to many more nights of happy sleep!
All the best,
Katie
Rodrigo A
Verified Buyer
It's only been a few days since we've received our mattress, but we already love it. You can feel the high quality of the materials. So confortable and we love how the movement of the other person has no impact on you (versus our old classic mattres). King size, excellent choice for co-sleeping with our child the healthy, organic way.
Response from Silk & Snow
Sep 01, 2021
Excellent news, Rodrigo! We are thrilled to hear that you're enjoying your Organic mattress and getting a good night's sleep. Thank you for taking the time to write a review, we appreciate your feedback. Here's to many more restful nights!
All the best, Katie
Jason L
Verified Buyer
S&S Hybrid Mattress
Not certain yet how well things will work out. Not a huge noticeable difference as of yet (approx 2 weeks). There is a ridge forming on the top layer it seems....not one that digs in but rather seems to be almost like an air bubble. There was definitely a miscommunication with FedEx regarding delivery as I received an email stating it would be in a certain day so I waited around a good part of the day only to find out the mattress hadn't even been in FedEx hands yet (not sure if this was a FedEx error or S&S. Anyway, all in all, i have been able to sleep fairly well.
Response from Silk & Snow
Sep 02, 2021
Hi Jason!
Thank you for your feedback. We are so glad you have been able to sleep well!
All the best,
Brooklyn
Rajendran N
Verified Buyer
Down Alternative Duvet
Thank you
Response from Silk & Snow
Sep 02, 2021
Thank you for taking the time to write to us!
All the best, Katie
mark t
Verified Buyer
Upholstered Bed Frame with Headboard
we ordered the upholstered bed frame in oatmeal color, wish it was a bit more beige but overall and quality was good
Brad B
Verified Buyer
S&S Hybrid Mattress
The pillows and mattress are really comfortable, but where things really shined was the customer service. The courier damaged part of our shipment, and the service team quickly shipped out a replacement, and arranged for pickup of the damaged box for return. Thanks to the Customer Support team for doing CS the right way!
Response from Silk & Snow
Aug 30, 2021
Excellent news, Brad! We are thrilled to hear that you're enjoying your Hybrid mattress and getting a good night's sleep. I will definitely pass on your great feedback to the customer service team too. Here's to many more restful nights!
All the best,
Katie
Ray C
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Not at all happy with my sheets. I ordered the flax linen thinking they were soft quality sheets. They feel like they are made from burlap sacks. The pillow cases refuse to stay on, to the point I might buy new ones.
0/10 will not buy from silk and snow again.
0/10 will not buy from silk and snow again.
Response from Silk & Snow
Sep 02, 2021
Hi Ray, we are so sorry to hear that you are not happy with your sheets and pillowcases. Please reach out to our customer service team at hello@silkandsnow.com and we would be more than happy to help resolve this issue. All the best, Katie
Christine B
Verified Email
S&S Hybrid Mattress - Twin
We love our Silk & Snow Hybrid mattress!! We did a LOT of research looking for the best mattress for our RV because there are SO many boxes mattresses out there. We chose Silk and Snow because they had the hybrid mattress suitable for stomach sleepers as well as side & back sleepers. We also liked the height of the mattress which fit well into our RV, other hybrid mattresses were too high.
Shipping was very quick and I loved the little tool that came with it to open the plastic bag - we didn’t worry about cutting the mattress. Also, I love the adjustable pillow - I took some foam out and it is so comfortable.
I recommend the Silk & Snow Hybrid mattress!
Shipping was very quick and I loved the little tool that came with it to open the plastic bag - we didn’t worry about cutting the mattress. Also, I love the adjustable pillow - I took some foam out and it is so comfortable.
I recommend the Silk & Snow Hybrid mattress!
Joanne D
Verified Buyer
Egyptian Cotton Sheet Set
Wonderful sheets. They have substance!
Response from Silk & Snow
Sep 01, 2021
Great, Joanne! We are happy to hear that you’re enjoying your new cotton sheet set.
All the best, Katie
Huma N
Verified Buyer
Amazing
Response from Silk & Snow
Aug 30, 2021
Thank you for taking the time to write to us, Huma, we appreciate your feedback!
All the best,
Katie
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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