4.6
From 1
to 5
Reviews
21593
Recommend
10 / 10
TrustScore
9.29 / 10
Etienne S
Verified Buyer
Cadre de lit avec tête de lit
I love my new bed , easy to assemble fast shipping , everything was great, thank you silk and snow
Response from Silk & Snow
Aug 26, 2021
Hi Etienne,
Excellent news! We are thrilled to hear that you're enjoying your new bed and getting a good night's sleep. Thank you for taking the time to write a review, we appreciate your feedback. Here's to many more restful nights!
All the best,
Katie
Guy G
Verified Buyer
RV Mattress
5 stars
Very happy with your mattress and the pillow
Thx
Very happy with your mattress and the pillow
Thx
Response from Silk & Snow
Aug 26, 2021
Hi Guy,
Excellent news! We are thrilled to hear that you're enjoying your new mattress and pillow, and are getting a good night's sleep. Thank you for taking the time to write a review, we appreciate your feedback. Here's to many more restful nights!
All the best,
Katie
SYBIL N
Verified Buyer
S&S Hybrid Mattress
Best sleep we have had in years
Response from Silk & Snow
Aug 26, 2021
Hi Sybil,
Great news! We are happy to hear that you’re enjoying your mattress.
All the best,
Katie
Keely P
Verified Buyer
S&S Hybrid Mattress
Softer than expected and now partner is snoring more.. very comfortable and generally pleased with the mattress.
Response from Silk & Snow
Aug 26, 2021
Hi Keely,
We are happy to hear that you and your partner are enjoying your new mattress. Thank you for taking the time to write a review, we appreciate your feedback. Here's to many more restful nights!
All the best,
Katie
Luigi G
Verified Buyer
S&S Hybrid Mattress
The mattress is great but is super smelly. It doesn't help that western North America is burning to the ground and we can't open our windows. What do you expect really when something like that is stuffed into a bag and delivered to your door. Well worth the stink though.
Tyler G
Verified Email
Flax Linen Duvet Cover
These sheets were a little weird at first, but only because I'd never had linen sheets before. Now, only my dreams are weird.
Response from Silk & Snow
Sep 02, 2021
Hi Tyler, We are happy to hear that you’re enjoying your duvet cover.
All the best, Katie
Tyler G
Verified Email
Pillow - Standard
These pillows are money. With my purchase of the bed and sheets, I received three free. So, I bought one more to make it four. When these ones wear out, I will buy four more. I haven't had a pillow this good since I don't know when.
Response from Silk & Snow
Sep 02, 2021
That is wonderful to hear, Tyler! Here’s to many more nights of happy sleep!
All the best, Katie
Tyler G
Verified Email
S&S Mattress - Twin XL
This mattress is on the firmer side of the spectrum, which is what I was hoping for. It's a great sleep!
Elizabeth T
Verified Buyer
Hand Knitted Weighted Blanket
So far so good! I am getting decent sleep with this blanket. It looks great so far, but I haven't washed it yet. It took a little longer than expected to have it shipped out, but customer service was great at following up on my order.
We have been having some hot nights, and occasionally I need to throw the blanket off, but it stays fairly cool. I'm using it with a sheet, to avoid having to wash it so often.
We have been having some hot nights, and occasionally I need to throw the blanket off, but it stays fairly cool. I'm using it with a sheet, to avoid having to wash it so often.
Response from Silk & Snow
Sep 02, 2021
Hi Elizabeth, Thank you for taking the time to write to us, we appreciate your feedback! We are happy to hear that you’re enjoying your weighted blanket so far. I will pass your kudos along to the customer service team.
All the best, Katie
Rishi N
Verified Buyer
S&S Hybrid Mattress
Very comfortable
Response from Silk & Snow
Sep 02, 2021
Wonderful, Rishi! Here’s to many more nights of happy sleep!
All the best, Katie
Arthur B
Verified Buyer
S&S Hybrid Mattress
I was skeptical that a highly compressed mattress could recover its shape and comfort as it unpacked but it has worked very well. The opening tool offered with the package is not useful but that's my only complaint so far.
Jonathan G
Verified Buyer
S&S Hybrid Mattress
Provides an extremely great sleep!
Response from Silk & Snow
Sep 02, 2021
Hi Johnathan, That's great! We are happy to hear that you’re enjoying your mattress.
All the best, Katie
Holly W
Verified Buyer
Storage Bed
A but flimsy but looks pretty nice. I like it. Would recommend for price.
jade L
Verified Buyer
Silk Pillowcase
Not the softest feeling material and pillow cases r very large slides around a stand size pillow a lot
Response from Silk & Snow
Sep 02, 2021
Hi Jade, we are so sorry to hear that you are experiencing a sizing issue with your silk pillowcase. Please reach out to our customer service team at hello@silkandsnow.com and we would be more than happy to help resolve this issue. All the best, Katie
Kayla S
Verified Buyer
S&S Mattress
Took forever to receive, we finally got it and love it
Charles E
Verified Buyer
S&S Hybrid Mattress
We like the mattress but the shipping process was truly bizarre and ended up causing unnecessary stress. First I had to call to confirm the address two days after the order. Then it took about a week for it to ship. Then it was stuck in MI for many days. Then was sent back to Silk&Snow. We then called to say we either needed it fast or a refund. The person on the phone said they would give us a refund because it would take at least 7 days to get a new one to us. We said please yes give us a refund. Then we didn't receive the refund but the mattress showed up about a day after that call. Truly bizarre. Like I said we like the mattress but this was all happening while a moving truck was delayed and we really needed a bed so we definitely could have done without the strange shipping journey.
Response from Silk & Snow
Sep 08, 2021
Hi Charles,
Thank you for taking the time to write to us, we appreciate your honest review and feedback. We are sorry to hear about your poor experience with the late delivery. We work hard to ensure that we process and ship our orders out as soon as possible but unfortunately we do experience delays every now and then. We understand the frustration that this can cause and we do hope that you enjoy your Silk & Snow Hybrid Mattress regardless of the untimely delivery.
All the best,
Brooklyn
Pedro C
Verified Buyer
Upholstered Bed Frame with Headboard
Very nice looking.
Pedro C
Verified Buyer
Platform Bed
Very easy to assemble.
Response from Silk & Snow
Sep 09, 2021
Hi Pedro,
Thank you for your feedback! We're glad that the platform bed was easy to put together. Here's to many cozy nights ahead!
All the best,
Claire
Michael S
Verified Buyer
S&S Hybrid Mattress
Unfortunately not loving our mattress. We've had it for almost a month now and I am waking up with pain in the middle of my back. The bed itself is very comfortable and I can fall asleep easily enough, but waking up with pain is not good. I stayed at a hotel this past weekend and woke up without pain while there, so this doesn't appear to be something I am experiencing when sleeping elsewhere.
Also, the mattress still has a smell to it. It isn't anything unbearable but after several weeks I am surprised that it is still there. For people who are very sensitive to smells, this would be a problem for them.
Also, the mattress still has a smell to it. It isn't anything unbearable but after several weeks I am surprised that it is still there. For people who are very sensitive to smells, this would be a problem for them.
Response from Silk & Snow
Aug 27, 2021
Hi Michael,
Thank you for reaching out to us. We are sorry to hear that you're experiencing back pain - please give us a call when you have a chance and we can share some tips on how to get the best feel out of your mattress. It can be normal to experience some pain in the first month as we use a higher quality of memory foam. There is often a transition period, especially if you were sleeping on a coil mattress. The memory foam needs about a month to break in like a good leather.
Or if you would like to initiate a return we will definitely honour our 100-night sleep trial.
All the best,
Katie
Julie P
Verified Buyer
Matelas S&S Hybride
Best sleep I ever had in a long time!
Response from Silk & Snow
Aug 26, 2021
Hi Julie,
Wonderful! Here’s to many more nights of happy sleep!
All the best,
Katie
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
|
S&S Hybrid Mattress |
|
|
Egyptian Cotton Sheet Set |
|
|
Adjustable Pillow (Retail... |
|
Facebook
RaveCapture Commitment
RaveCapture transforms how businesses collect and showcase customer experiences. We take authenticity seriously and only allow 100% verified buyer reviews and UGC.
Guarantee
- RaveCapture Companies Are Held Accountable
- All Reviews Are Verified Customers
- Negative Reviews Can Never Be Deleted
With RaveCapture, you’re not just managing a reputation — you’re sharing the voice of your raving fans.
