4.6
From 1
to 5
Reviews
21593
Recommend
10 / 10
TrustScore
9.29 / 10
Jolanta K
Verified Buyer
Hand Knitted Weighted Blanket
Great heavy blanket!
Response from Silk & Snow
Sep 02, 2021
We are happy to hear that you’re enjoying your weighted blanket, Jolanta!
All the best, Katie
Scott F
Verified Buyer
S&S Hybrid Mattress
Sleeping on our new mattress has been amazing. Like sleeping on a cloud!
Zoe W
Verified Buyer
I just purchased a second mattress for my son because we love it so much. I have chronic back pain, and I find this mattress helps relieve a lot of it. Firm, but soft enougj, and very supportive. I get a good night's sleep, and I will never purchase any other mattress. I also absolutely love the pillow!! I'm extremely picky about pillows and this one has really helped keep my neck in line, and my spine happy. Thank you Silk and Snow!!
James M
Verified Buyer
Down Alternative Duvet
Great Quality!
Response from Silk & Snow
Sep 02, 2021
Wonderful! Here’s to many more nights of happy sleep!
All the best, Katie
Sean S
Verified Buyer
S&S Hybrid Mattress
Best Bed I’ve ever slept on. Highly recommend it, awesome quality comfort and support!!! S&S Hybrid is amazing if you’re on the heavy side this mattress is perfect. Love it and thank you S&S!!!🥰
Rita B
Verified Buyer
S&S Hybrid Mattress
👍
Rebecca H
Verified Buyer
Have been using it for a few days now and so far I love it. I had read the comments saying that the mattress is firm and easy a bit worried but i mean, yes I guess it's on the firmer side but it's not hard at all! Its sooo comfortable! I sleep on my side and it's perfect and my husband sleeps on his back and he also loves it so far. And out child often sleeps with us so it was important to me that the bed was not off gassing chemicals. Also, the pillows that we got are great at well. Not disappointed at all with this purchase!
Charles W
Verified Buyer
S&S Hybrid Mattress
I honestly had no idea how poor my sleeps used to be before purchasing the Hybrid. Would not hesitate to recommend this to anyone and everyone who is a side sleeper that desires some extra support. Only downside is how difficult it is to drag myself out of bed each morning!
Martha H
Verified Buyer
Wonderful mattress and great company with personable service
Maxime L
Verified Buyer
Egyptian Cotton Sheet Set
.
Caroline D
Verified Buyer
S&S Mattress
Very fast delivery !
Julie D
Verified Buyer
S&S Mattress
C’est très confortable!! Nous avons vraiment bien dormi
T H
Verified Buyer
Hand Knitted Weighted Blanket
iI's been 6 weeks since I paid over $250 for a weighted blanket and I never received it. Customer service has not taken any action to re-ship or refund.
Response from Silk & Snow
Sep 02, 2021
Hi, we are so sorry to hear that you are experiencing this shipping issue. Please reach out to us at hello@silkandsnow.com and we would be more than happy to help resolve this issue. All the best, Katie
Lynn M
Verified Buyer
I'm very happy with the latex. Natural and no odours.
I'm a heavier side sleeper. I was hoping that a medium firm would work for me. However, I wake up with a sore middle back and it lasts all day.
I'm a heavier side sleeper. I was hoping that a medium firm would work for me. However, I wake up with a sore middle back and it lasts all day.
Response from Silk & Snow
Sep 14, 2021
Hi Lynn!
Thank you for reaching out to us. We are sorry to hear that you're experiencing back pain - please send us an email when you have a chance and we can share some tips on how to get the best feel out of your mattress. It can be normal to experience some pain in the first month as we use a higher quality of memory foam. There is often a transition period, especially if you were sleeping on a coil mattress. The memory foam needs about a month to break in like good leather. Or if you would like to initiate a return we will definitely honour our 100-night sleep trial!
All the best,
Brooklyn
Trevor E
Verified Buyer
Upholstered Bed Frame with Headboard
The bed itself is very nice. Assembly took about 30 mins. The customer service experience, however, was disappointing. Although if was out of Silk and Snow's control, they didn't do a good job of alerting us that our bed would be arriving late. It was already past the expected date of delivery when we were told it would arrive two weeks later. And then two weeks later there was another delay. I wish Silk and Snow would have told us right away, and maybe offered something complimentary, such as a pillow.
Nikki
Verified Email
S&S Hybrid Mattress - Twin
Great products. Love my linen sheets, shipping was fast and customer service reached out promptly when I had a question!
Will definitely be a repeat customer
Will definitely be a repeat customer
Nikki C
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Great purchase. Cozy linen sheets, fast shipping, will definitely order again! Thank you!
Response from Silk & Snow
Sep 02, 2021
Excellent news, Nikki! We are thrilled to hear that you're enjoying your sheets and pillowcase, and getting a good night's sleep. Thank you for taking the time to write a review, we appreciate your feedback. All the best, Katie
Cindy M
Verified Buyer
Egyptian Cotton Sheet Set
These are lovely sheets. They washed well and fit perfectly. A little more “sheen” than I thought they would have but they do feel luxurious. Very happy with the purchase!
Response from Silk & Snow
Sep 02, 2021
Great, Cindy! We are happy to hear that you’re enjoying your sheets.
All the best, Katie
NATALIA M
Verified Buyer
S&S Hybrid Mattress
We can sleep well… again! Thanks
JENNIFER J
Verified Buyer
Storage Bed
I love my storage bed, but more importantly I was very impressed with the Silk & Snow team. They were very communicative and helpful when I reached out to them.
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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