I'm about one week into sleeping on our new mattress. I can't remember the last time I've slept through the night. It's been years as i would be an eternal toss and turner and often waking up sore and grumpy. This mattress is game changing! It's the perfect not too hard and not so soft that you sink in. It's so amazing I've dubbed it The Sleep Palace. Buy one of these if you are looking for that perfect goldilocks zone of firm and soft at the same time.

The mattress is perfect! I sleep better and don't wake up with sore spots. I ordered another one to replace the guest bed. Love the pillows as well.

We are genuinely in love with all of our Silk & Snow products. We went a lil crazy and bought the Organic mattress, the lightweight duvet, linen duvet cover, linen sheets and king pillows. All are wonderful (seriously, once you go linen sheets, you won’t go back!) but the definite standout product is the mattress. We recently moved into an old Edwardian with narrow stairs but we were very eager to get a King bed. After trying (and failing) to get a regular mattress upstairs, we admit defeat and started looking for a mattress-in-a-box. We tried a bunch at Sleep Country and were less than impressed - they all had that smothered, sinking foam feeling that I can’t stand. Plus, I could tell they’d be super warm. We also tried out Casper’s showroom and they had a couple higher end models that were decent but wildly expensive. I had read good reviews about Silk & Snow, and while it’s a smaller shop, decided to try them out. I went into the showroom in Toronto and was completely sold on their Organic mattress right away. It’s perfectly firm (we really like a mattress on the firmer end), comfortable, stays nice and cool and is just a delight all around. My partner has back issues and is pickier with his mattress than I am so I was a bit concerned he wouldn’t be into it but he loves it just as much as I do! We’ve had it for a month and wouldn’t go back. I’m now busy trying to sell my friends and family on the Organic for their next purchase. Just need to have them over to try it out and I know they’ll be sold! Seriously - get it!!!

We are genuinely in love with all of our Silk & Snow products. We went a lil crazy and bought the Organic mattress, the lightweight duvet, linen duvet cover, linen sheets and king pillows. All are wonderful (seriously, once you go linen sheets, you won’t look back!) but the definite standout product is the mattress. We recently moved into an old Edwardian with narrow stairs but we were very eager to get a King bed. After trying (and failing) to get a regular mattress upstairs, we admit defeat and started looking for a mattress-in-a-box. We tried a bunch at Sleep Country and were less than impressed - they all had that smothering, sinking foam feeling that I can’t stand. Plus, I could tell they’d be super warm. We also tried out Casper’s showroom and they had a couple higher end models that were decent but wildly expensive. I had read good reviews about Silk & Snow, and while it’s a smaller shop, decided to try them out. I went into the showroom in Toronto and was completely sold on their Organic mattress right away. It’s perfectly firm (we really like a mattress on the firmer end), comfortable, stays nice and cool and is just a delight all around. My partner has back issues and is pickier with his mattress than I am so I was a bit concerned he wouldn’t be into it but he loves it just as much as I do! We’ve now had it for a month and wouldn’t go back. I’m now busy trying to sell my friends and family on the Organic for their next purchase. Just need to have them over to try it out and I know they’ll be sold! Seriously - get it!!!

very comfortable, I fall asleep very quickly, the mattress feels super smooth and hard enough not to drown in too deep. Very satisfied with it.

Their pillow makes me feel like i am sleeping on a cloud. At first i wish they are more firm when i received it. But i think i start to like it more as I'm getting more used to the new pillow.
The reason i rate this 4 stars because the pillow can be customized by taking the memory foam pieces out, but not the other way around. I wish it had came with more foam pieces so i can make it thicker or firmer.

new mattress arrived within 2 weeks,apart from some external box damage from shipping the mattress was in perfect condition. have tried the mattress now for a couple of weeks and very pleased with the purchase

We are very happy with our mattress purchase.. it is so comfortable and I am impressed and appreciate how sustainably it is made. Our sleeps have improved! It is a heavy mattress but worth it because of the quality of it. Overall, we are thrilled!

We love the Organic mattress! Thank you - finally a mattress that is just the right fit.

Bed is working well - thank you

Love my pillow

Awesome service and mattress :)

Exactly as I expected and also very soft. I love it!

Excellent customer service, prompt delivery, and the best sleep I’ve had in a long time - highly recommend!!

Silk and Snow seems good to deal with. My concern was Fed Ex Delivery. It was very slow, and when dropped ooff I had too unload from the truck as driver was unwilling to do so.

It's very comfortable. Quite firm and supportive, but still comfortable. I'm a VERY hot sleeper and did not overheat with this mattress either. Motion transfer is present but reasonable.

first off, i'd like to stay that s&s deliver on customer service! the review is for the mattress being medium to soft and not as firm as anticipated but it's so hard to know as everyones' comfort/firmness level can be so different! i ordered the hybrid mattress and pillow, the pillow came the following week. i loved that i was able to schedule my delivery a week in advance, it was super helpful as i was moving into a new place. the pillow unfortunately was too soft for me, i returned it without even trying it as i knew it wouldn't work. i was so excited for the hybrid mattress, after months of researching and reading through reviews, i thought it was the one! it arrived and i aired it out for a few nights - the smell is extremely strong and does talk over a month (i imagine) to air out. i loved how plush and comfortable it was, it hugs your body in a very supportive way, but unfortunately, for my partner, it was too plush. he said for him, it felt like a waterbed .. for me it was okay. sadly, i made the decision to return it, after trying it for a month, i did start feeling a bit of lower back pain as my body adapted (it became too plush) the staff at silk&snow have been so nice throughout this process, very helpful and suggested adjustments, but it didn't work. i have arranged for pickup and donation of the mattress. i'm sad i couldn't stick with the hybrid, but i will definitely recommend s&s to anyone looking for medium to soft firmness in a mattress! thanks for the great customer service regardless!

1 month in ... great product so far!

Amazing, we call it our magic mattress. haven't slept so well in years

It's a really great mattress. It's extremely comfortable, great quality. Maybe a little softer than I expected and the new-mattress off-gassing lasted longer than I'd hoped. Would definitely recommend.