4.6
From 1
to 5
Reviews
21593
Recommend
10 / 10
TrustScore
9.29 / 10
Renata T
Verified Buyer
Storage Bed
Looks and feels great!
Response from Silk & Snow
Apr 29, 2021
Hi Renata,
We agree! Thanks for your short and sweet review. - Brendan.
Kai O
Verified Buyer
S&S Hybrid Mattress
Enjoying our new mattress. Had a coil-spring with a eurotop before which was softer but this one shapes nicely to a side sleeper like myself.
Response from Silk & Snow
Apr 29, 2021
Hi Kai,
Thanks for the review! We agree, the Hybrid Mattress provides perfect support for side sleepers. We hope you enjoy it for years to come! - Brendan.
Monioluwa S
Verified Buyer
S&S Hybrid Mattress
Love it
Response from Silk & Snow
Apr 29, 2021
Hi Monioluwa,
We love it too! Thanks for the review :) - Brendan.
Shelley C
Verified Buyer
This could be a very good mattress if it was thicker. I found it too hard and didn't get that enveloping feeling that others were talking about. I returned the mattress. Customer service was 5 star but I gave the mattress 3 stars because it wasn't good for me.
Response from Silk & Snow
Apr 29, 2021
Hi Shelley,
Sorry to hear that the mattress didn't work out for your sleep preferences. However, we do appreciate the compliment to our customer support team. Thanks for your review! - Brendan.
Idil E
Verified Buyer
Down Alternative Duvet
I'm glad I found you :)
Response from Silk & Snow
Apr 29, 2021
Hi Idil,
We're glad you found us too! We hope your warm and cozy at night with your new Down Alternative Duvet from Silk & Snow! All the best! - Brendan.
Andrew M
Verified Buyer
I'm leaving a good review even though we slept on the mattress for a month and ended up returning it (it was donated to charity). It was quite a bit firmer than what we hoped for, which is a personal preference and not the fault of the mattress. Our customer service experience was excellent throughout the process. Can't leave 5 stars because there were a few flaws in the workmanship of the seams which didn't affect the comfort level, but might have come into play later in the mattress life had we kept it.
Response from Silk & Snow
Jun 21, 2021
Hi there Andrew, thank you very much for your feedback. We're glad that our experience returning the mattress was a positive one and that our team was able to help you to your satisfaction. We hope that you're able to find the perfect mattress for you! All the best :) - Dane
Karen M
Verified Buyer
S&S Hybrid Mattress
I have recommended your Hybrid Mattress to friends (one bought one and also loves it!) and to a number of Facebook groups (another person from one also bought a mattress) - why? Because I love mine! I have chronic pain with multiple disc herniations and sleeping has been elusive for years. I had my first great night’s sleep the day my mattress arrived and have had mostly great ones since.
Thank you Silk & Snow!
Thank you Silk & Snow!
Response from Silk & Snow
Jun 21, 2021
We're absolutely thrilled to hear that your mattress has improved your sleep quality so drastically, Karen! Hearing that our customers are finally able to have a good night's rest is our favourite :) We wish you nothing but wonderful nights of sleep from here on out - Dane
Joan H
Verified Buyer
Lovely to sleep on. Easy to set up.
Response from Silk & Snow
Apr 29, 2021
Hi Joan,
Thanks for the review! We're so glad that you like your new Organic Mattress from Silk & Snow. Cheers to an organic sleep! - Brendan.
Sokha N
Verified Buyer
S&S Hybrid Mattress
I bought the hybrid mattress to replace my an old spring mattress with a pillow top and I like the firmness of S&S's hybrid. No more back pains. The corners do not have much support as it is all foam but not a big deal.
Response from Silk & Snow
Apr 29, 2021
Hi Sokha,
Thanks for your review! We're glad the firmness level of the mattress fit your preferences. Cheers to no more back pain! - Brendan.
Rhona M
Verified Buyer
Adjustable Pillow (Retail)
Nice idea for the feather/memory foam combo. But.. the more supportive memory foam portion is located in the middle of the pillow and I found my head would slide off that part. The memory foam part would be far more beneficial if it was attached to one of the seams, so it can actually support the Cervical lordosis. Anyway, just my thoughts. I returned, didn’t work for me.
Response from Silk & Snow
Jun 21, 2021
Hi Rhona, thank you so much for your feedback! We're sorry the pillow didn't work out for you. We hope you find the right one with the perfect support :) All the best - Dane
Alnoor J
Verified Buyer
Great mattress
Comfortable
Comfortable
Response from Silk & Snow
Apr 29, 2021
Hi Alnoor!
Thanks for your review! We agree that the S&S Mattress is super comfortable! All the best. - Brendan.
Gurpreet S
Verified Buyer
S&S Hybrid Mattress
We are satisfied with our recent purchase of silk and snow hybrid mattress. Not only the products are awesome but their customer services are great too. Thanks 😊
Response from Silk & Snow
Apr 29, 2021
Hi Gurpreet!
Thanks for you review! We're more than happy that you enjoy your Silk & Snow Hybrid Mattress. We'll pass your kind words along to our customer support team. Cheers! - Brendan.
Ashley H
Verified Buyer
S&S Hybrid Mattress
This mattress has exceeded expectations (and I am very particular when it comes to mattresses). It is firm yet very comfortable and soft, has incredible edge support (can pretty much sleep right up to the edge without falling off), and I sleep warm so I appreciate the breathability of this mattress. The price is affordable and most importantly supporting local company who cares about traceability of materials in their produce. Thank you Silk & Snow!
Response from Silk & Snow
Apr 29, 2021
Hi Ashley,
We love to hear that we satisfied your very particular expectations. We agree that the Silk & Snow Hybrid is awesome for those who sleep hot! Thanks for your support :) - Brendan.
Amanda P
Verified Buyer
Very comfortable! My old sheets don’t fit as nicely but it was an easy fix with sheet straps
Response from Silk & Snow
Jun 21, 2021
That's great news, Amanda! Happy sleeping :) - Dane
Nigel E
Verified Buyer
Alpaca Throw
Warm and incredibly soft. Great for cuddling on the couch, would like a larger size for full couple wrap. 10/10 would buy again.
Response from Silk & Snow
Apr 29, 2021
Hi Nigel,
Thanks so much for your review! There are few materials softer than alpaca, I definitely agree. We'll pass along your feedback regarding a larger size to our product development team! Cheers! - Brendan.
Lauren H
Verified Buyer
Storage Bed
I was at first skeptical about buying a bed with a wooden slats base. I'm used to beds with metal frames and box springs and I've had a bad experience with mattresses sagging through Ikea bed frames that had poorly constructed wooden slats. But the number of slats and the use of velcro to hold them in place made this bed frame feel as stable as the metal frame/boxspring set up. The bed was easy to assemble for the most part but I definitely needed to use a drill to make pilot holes for the screws to secure the wheels for the storage drawer. Overall I'm happy with my purchase.
Response from Silk & Snow
Jun 21, 2021
Thank you so much for your feedback, Lauren! We will ensure that your feedback regarding the pilot holes is passed on to the Product Development team. We're glad to know that, on the whole, you're satisfied with your purchase :) Happy sleeping - Dane
Vincent C
Verified Buyer
Cadre de lit avec tête de lit
Très bon choix! Service clientèle exceptionnelle, je me suis trompé de matelas et il m’a été remplacé par le bon sans problème. Mes nuits sont vraiment mieux
Response from Silk & Snow
Jun 21, 2021
Merci beaucoup d'avoir pris le temps de partager votre avis sur nos produits, Vincent! C'est très apprécié par notre équipe et nous sommes heureux de vous savoir satisfait. Tout le meilleur, Dane
Andrea F
Verified Buyer
We were trying to decide between Casper and Endy prior to ever hearing of Silk & Snow, but stumbling across the great reviews led us to add those to our list of possibilities. So happy that we did! As both side AND hot sleepers, this mattress was a perfect match for us, wouldn’t hesitate to recommend it to others:)
Response from Silk & Snow
Jun 21, 2021
Thank you so much for your recommendation, Andrea! We're thrilled our mattress is working out so well for the both of you :) Happy sleeping - Dane
Ian P
Verified Buyer
S&S Hybrid Mattress
So far so good. The bed arrived in good condition and although we have had it several months we have only slept on it a few nights as it is in a weekend residence.
Response from Silk & Snow
Apr 29, 2021
Hi Ian,
Thanks for your review. We hope that continue to enjoy your S&S Hybrid Mattress! Cheers! - Brendan.
Joel G
Verified Buyer
S&S Hybrid Mattress
Mattress is very well made. I personally found it verycomfortable however my wife found it a bit soft and it caused her back pain (she likes an extremely firm mattress). There is good support on this mattress however she found the top portion too soft. have submitted a return request
Response from Silk & Snow
Jun 21, 2021
Hi Joel, thank you so much for your feedback! We understand that our mattresses aren't the perfect fit for everyone. We wish you and your wife all the best and hope you can find the mattress that's right for both of you :) - Dane
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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