4.6
From 1
to 5
Reviews
21593
Recommend
10 / 10
TrustScore
9.29 / 10
John D
Verified Buyer
Excellent!
Response from Silk & Snow
Apr 29, 2021
Glad to know we hit the mark with the Organic mattress, John! Happy sleeping :) - Dane
Steve P
Verified Buyer
Mattress is on the hard side but product is well made. Packaging is poor for delivery and heavy. FedEx left it at the end of the driveway as single driver cannot handle. Had to return the first mattress due to damage in shipping. Silk and Snow were very easy to deal with and shipped an new mattress out right away. Highly suggest anyone looking for a mattress test the product first.
Response from Silk & Snow
May 06, 2021
Hi Steve, thank you for your feedback; we really appreciate it! While we are happy to hear that the team made the experience as pleasant as possible, we would like to retake this opportunity to apologize for the initial issues concerning the shipping problems and damage. It is never our intention to give our customers a poor experience, and in this instance, that was indeed the case for which we are sorry. I hope you are still enjoying the mattress; happy sleeping :) - Dane
Diane H
Verified Buyer
Flax Linen Duvet Cover
Soft as down!
Response from Silk & Snow
Apr 29, 2021
I love the linen duvet cover as well, Diane! Happy sleeping :) - Dane
Krista G
Verified Buyer
S&S Hybrid Mattress
I have no complaints. Love mattress and bed!
Response from Silk & Snow
Apr 29, 2021
That's what we love to hear, Krista! Thank you for your kind words and happy sleeping :) - Dane
Cindy W
Verified Buyer
Storage Bed
Nicer material than I was expecting for the price.
Easy to put together and love the storage.
Easy to put together and love the storage.
Response from Silk & Snow
Apr 29, 2021
Glad to know you are enjoying the storage bed, Cindy! Happy sleeping :) - Dane
Paul T
Verified Buyer
S&S Hybrid Mattress
the company was frustrating to deal with when it came to shippind dates, once mattress arrived, it came in a box that was destroyed, nevertheless, the mattress was sealed inside. the first 60 days were great, since then, i feel some of the pocket coils not doing there job. i will not repurchase from this company.
Response from Silk & Snow
May 06, 2021
Hi Paul, we wanted to retake this opportunity to apologize again for the issues you encountered with the shipping process with your order. I know you have been in contact with our customer experience team to resolve the issue regarding the mattress. Regardless, we never want to leave our customers with a negative experience, and as such, we sincerely apologize for falling short. All the best and stay safe - Dane
ANDREW M
Verified Buyer
Adjustable Pillow (Retail)
Great pillow!
Response from Silk & Snow
Apr 29, 2021
Thank you for the feedback, Andrew! Happy sleeping :) - Dane
ANDREW M
Verified Buyer
Storage Bed
Very comfortable and good quality, comparable to much more expensive options at physical stores.
Response from Silk & Snow
Apr 29, 2021
Hi Andrew, great to know we stack up against some others! All the best :) - Dane
Olivia G
Verified Buyer
Hand Knitted Weighted Blanket
Excellent quality and a lovely colour.
Response from Silk & Snow
Apr 29, 2021
Glad to hear you are enjoying the blanket, Olivia! Happy sleeping :) - Dane
Tasia S
Verified Buyer
Down Duvet
Warmest duvet I have ever owned
Response from Silk & Snow
Apr 29, 2021
Here's to many more cozy and warm nights, Tasia! Happy sleeping :) - Dane
Jean-Yves M
Verified Buyer
Down Duvet
Nature is beautiful !!
Response from Silk & Snow
May 03, 2021
We couldn't agree more, Jean-Yves! Happy sleeping :) - Dane
Cindi F
Verified Buyer
S&S Hybrid Mattress
Everything about the process was great. Arrived within the suggested time. Easy to unpack. I find it very comfortable and after a week forgot that I could even return it.
Response from Silk & Snow
Apr 29, 2021
Thrilled to hear you are enjoying the mattress so much that you hadn't even considered returning it, Cindi! Happy sleeping :) - Dane
Linda S
Verified Buyer
S&S Hybrid Mattress
We have had our mattress for three months and we love it! We just turned it and I will make sure that we do that on a regular basis because I don’t want it to where on one side. Highly recommended!
Response from Silk & Snow
Apr 29, 2021
Thank you for the vote of confidence, Linda! We're glad to know you are enjoying the mattress so much. Happy sleeping :) - Dane
Patricia J
Verified Buyer
My mattress was delivered on a timely manner and though it is a firm mattress it is comfortable. It was very important for me to purchase a Canadian product and I am very satisfied with the organic material and construction.
Response from Silk & Snow
Apr 29, 2021
Hi Patricia, we pride ourselves on offering a product you can feel comfortable and proud of owning. Happy sleeping :) - Dane
Jean-Yves M
Verified Buyer
S&S Mattress
When my lovely wife asks me in the morning if I slept well, I answer « I don’t know, I was sleeping… »
Great product and great service from S&S. Fully recommended.
Great product and great service from S&S. Fully recommended.
Response from Silk & Snow
Apr 29, 2021
Glad to hear our mattress helps you sleep and crack a few jokes! Happy sleeping :) - Dane
Alina E
Verified Buyer
Alpaca Throw
Very light but still warm, we're happy with it!
Response from Silk & Snow
Apr 29, 2021
Wonderful to hear that you are enjoying the throw, Alina! Happy sleeping :) - Dane
Mireille G
Verified Buyer
S&S Mattress
Matelas très confortable pour l'instant. J'ai hâte de voir s'il sera encore bien dans quelques années.
Response from Silk & Snow
Jun 03, 2021
Merci beaucoup d'avoir pris le temps de partager votre avis sur notre produit, Mireille! C'est très apprécié par notre équipe et nous sommes heureux de vous savoir satisfaite. Tout le meilleur, Dane
Damen K
Verified Buyer
Pillow (promo)
Best Mattress out there.
Response from Silk & Snow
Apr 29, 2021
Thank you for your kind words Damen! Happy sleeping :) - Dane
Simon L
Verified Buyer
Matelas S&S Hybride
Très satisfait. Confortable et de très bonne qualité!
Response from Silk & Snow
Jun 03, 2021
Merci beaucoup d'avoir pris le temps de partager votre avis sur notre produit, Simon! C'est très apprécié par notre équipe et nous sommes heureux de vous savoir satisfait. Tout le meilleur, Dane
Matthew F
Verified Buyer
S&S Hybrid Mattress
We love our mattress and received wonderful service. Couldn’t be happier!
Response from Silk & Snow
Apr 29, 2021
Thank you for saying so, Matthew! Glad to see the team met your standards. Happy sleeping :) - Dane
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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