4.6
From 1
to 5
Reviews
21593
Recommend
10 / 10
TrustScore
9.29 / 10
Alan B
Verified Buyer
S&S Hybrid Mattress
Great!
Response from Silk & Snow
Nov 30, 2020
Thanks for the feedback, Alan!
All the best, Yvonne
Simrandeep N
Verified Buyer
S&S Hybrid Mattress
I gave it 4 stars because it was on the softer side for me. We bought 2 mattresses for our household. We found it very soft while other folks found it perfect. So had to return one of them. Customer service was awesome and all my questions were replied in quick fashion.
Response from Silk & Snow
Nov 30, 2020
Hi Simrandeep,
We're glad to hear that the process worked for you even if the mattress didn't for you personally. I'll pass on your kudos to our customer service team!
All the best,
Yvonne
Lisa R
Verified Buyer
S&S Hybrid Mattress
We bought the king sized hybrid, mattress protector and the bedframe.
My husband and I find the firmness perfect. We are both heavier people and it gives us great support but kind of cradles you also.
There was no off gassing.
Would 100% but again.
My husband and I find the firmness perfect. We are both heavier people and it gives us great support but kind of cradles you also.
There was no off gassing.
Would 100% but again.
Response from Silk & Snow
Nov 30, 2020
Hi Lisa,
We're so thrilled to hear that you and your husband have been enjoying your new sleep set! Thank you for taking the time to leave us a message, we really appreciate it!
Happy sleeping,
Yvonne
Kyle M
Verified Buyer
Hand Knitted Weighted Blanket
The blanket is phenomenal. High quality material and professional professional finish. Wish they had a larger size! Will be buying a larger one once they are made
Response from Silk & Snow
Nov 30, 2020
Hi Kyle,
Thank you for the feedback! We're so thrilled to hear you're enjoying your new weighted blanket.
All the best,
Yvonne
Lenny E
Verified Buyer
S&S Hybrid Mattress
from the 1st night it was sooooo comfortable, firm yet soft. Sleeping like a baby ever since. We are above middle aged with a few extra pounds, some back pain and this hybrid is still a perfect fit even after approx 5 weeks. No rollover transfer. I wish we would've have purchased sooner knowing now what we know and I would highly recommend this mattress.
Regards
Lenny
Regards
Lenny
Response from Silk & Snow
Nov 30, 2020
Hi Lenny,
Wonderful news on all fronts! We're so pleased to hear that you both are enjoying your new hybrid mattress. Thank you for taking the time to leave us a message, we really appreciate it! Here's to many more nights of blissful sleep.
Cheers,
Yvonne
Michel N
Verified Buyer
Couette en alternative au duvet
It’s excellent, heavy like I wanted and no feathers.. it was perfect for my needs
Response from Silk & Snow
Nov 30, 2020
Hi Michel,
Amazing! Great to hear that your new duvet is just as you had hoped. Thank you for the feedback, we really appreciate it!
All the best,
Yvonne
Elizabeth B
Verified Buyer
S&S Hybrid Mattress
Good and solid yet softly comfortable. There is no odour now, the offgasing does take a while. Quite happy with it.
Response from Silk & Snow
Nov 30, 2020
Hi Elizabeth,
Thank you for your honest feedback! We're happy to hear that you're enjoying your new hybrid mattress.
Cheers,
Yvonne
Lorraine D
Verified Buyer
Silk Pillowcase
Love my silk pillow. Easy care and I plan to buy another.
Response from Silk & Snow
Nov 30, 2020
Hi Lorraine,
Wonderful to hear you're enjoying your new silk pillowcase!
Happy sleeping,
Yvonne
Mathieu D
Verified Buyer
Couverture lestée tissée à la main
elle dépasse mes attentent
Couleur magnifique et matériel résistant.
mes nuits sont paisible !!
Très beau design !!
Aucun regret, cela vaux la dépense
Merci
Couleur magnifique et matériel résistant.
mes nuits sont paisible !!
Très beau design !!
Aucun regret, cela vaux la dépense
Merci
Isabelle M
Verified Buyer
Matelas S&S Hybride
Nous sommes en amour avec notre nouveau matelas. Moelleux à souhait!
Don F
Verified Buyer
S&S Hybrid Mattress
Very nice sleep. Firm but comfortable with no pressure points.
Response from Silk & Snow
Nov 30, 2020
Hi Don,
Wonderful! Here’s to many more nights of happy sleep!
All the best,
Yvonne
Katherine K
Verified Buyer
S&S Hybrid Mattress
We love it! It works well for back and side sleeping.
Response from Silk & Snow
Nov 27, 2020
Hi Katherine
Excellent, we're happy to hear you're loving your Hybrid and sleeping well!
All the best
Susan
Bruce A
Verified Buyer
I love my new mattress, but at first found it softer than expected when sitting on the edge. I’m getting a better sleep and have less arthritic pain than I did with my much older mattress. The only disappointment was waiting some weeks for the frame to arrive, as I didn’t realize I’d have to wait so long. But I’m happy to support Canadian products and am quite pleased overall.
Response from Silk & Snow
Nov 27, 2020
Hi Bruce
Thank you for the positive review despite the longer wait times for the frame. We're happy to hear that you're sleeping better and wish you many more nights of happy sleep.
Thank you for supporting Canadian, we truly appreciate it!
Susan
Emilie L
Verified Buyer
Storage Bed
I like the look of the bed frame, the fabric is nice, but it is somewhat flimsy/unstable. I was hoping this would be more stable than Wayfair given the higher price point, but was somewhat disappointed. It is OK for a single person but would not recommend for a couple (unless you are very small people who don't move around much). The drawer is freestanding and moves around, which is somewhat annoying. Also, this arrived approximately 4 weeks later than what I was estimated by customer service when I initially ordered it, so I was disappointed in that. On the plus side, it was easy to assemble.
Ana C
Verified Buyer
Very comfortable and very reasonably priced.
Response from Silk & Snow
Nov 30, 2020
Hi Ana,
Thank you for taking the time to leave us a review, we're thrilled to hear you're enjoying your new mattress!
All the best,
Yvonne
Katherine W
Verified Buyer
S&S Hybrid Mattress
My husband and I are very happy with our mattress. The quality of the mattress is great the comfort level is amazing. Really happy with our purchase.
Response from Silk & Snow
Nov 26, 2020
Hi Katherine,
Wonderful! That's so great to hear that you're enjoying your new hybrid mattress. Thank you for taking the time to leave us a review!
All the best,
Yvonne
Kyle J
Verified Buyer
S&S Hybrid Mattress
Mattress was a 12 out of 10 on the firmness scale. It was like sleeping on a rock even after the break in period. Maybe good for some especially if you are a full time back sleeper. Not our cup of tea.
Response from Silk & Snow
Nov 27, 2020
Hi Kyle
We are sorry to hear that your Hybrid feels too firm. Please feel free to reach out to us at hello@silkandsnow.com with your order number if you are wanting to initiate a return.
All the best,
Susan
James R
Verified Buyer
S&S Hybrid Mattress
I look forward to getting into bed every night!
Response from Silk & Snow
Nov 26, 2020
Hi James,
Mission accomplished :) Wonderful to hear that you're enjoying your new mattress! Here's to many more nights of happy sleep.
Cheers,
Yvonne
Liliya G
Verified Buyer
Storage Bed
Part of bed came broken, but a new piece was delivered at no extra cost and customer service was quick to respond and assist. The drawer of the bottom of the bed does not stay closed (as it is only on wheels that slide in and out). The bed was difficult to put together as some of the parts did not match up fully. The result is comfortable and feels sturdy. The headboard frame is nice to have.
Response from Silk & Snow
Nov 28, 2020
Hello Liliya, thank you for taking the time to write to us. We do appreciate this, and we would like to apologize for the problems that occurred during assembly, as well as the broken piece. We are glad that you received a replacement and were able to finish the assembly. The drawer was produced this way to allow easier opening in tighter spaces, though it should not be rolling out so easily once items are added into the storage space. Let us know if this does not seem to change and we would be happy to assist you.
Take care,
Rébecca
Lidia S
Verified Buyer
Down Duvet
Loving my sheets and duvet. Don’t regret my purchase. It is like sleeping on a cloud.
Response from Silk & Snow
Nov 26, 2020
Hi Lidia,
Hurrah! Great to hear you're enjoying your new sheets and duvet. Thank you for leaving us a message!
Happy sleeping,
Yvonne
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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