Marjorie Wilson

Feb 06 2025

Open Road Lending provided me with professional customer service from a representative named Mona Johnson… Ms. Johnson guided me through the entire process step by step with patience and courtesy…. I also spoke with Ms Johnson who was indeed helpful and supportive as well… Kind, courteous people !!! Great communication!!! Highly recommend this company for refinancing your automobile.

Terry Coreau

Feb 04 2025

They helped me out every step of the way. Very professional

Paige chaisson

Jan 22 2025

I have loved every second of my loan process with open road lending! The only thing I can say that was subpar was trying to get ahold of my direct loan person. Other than that everything went smoothly! I am pleased beyond measure and so excited I was able to get a lower payment! So thank y’all for all that you did!

SUSAN NYCH

Jan 13 2025

Everyone was great and provided options that fit my budget and needs

DOUGLAS FLICK JR

Dec 18 2024

Very easy no hassle

MARY SANDERS

Dec 17 2024

My experience was good, in that everything worked out in the end. There was a bit of miscommunication and a lot of redundant requests for paperwork but all in all, I would recommend to anyone looking to refinance.

Jenniffer Wright

Dec 15 2024

Great experience

LEONARD ROSS

Dec 11 2024

the process was easy and they were pleasant to work with.

Eugene Pagan Jr

Dec 09 2024

Fast and easy process. The lower payments will help me with my budget.

Melissia Stephenson

Dec 03 2024

Grace was absolutely wonderful very knowledgeable and helped me the entire step of the way you guys need to give that girl a raise

Tamara Hurst

Nov 17 2024

This was a quick and easy process!

Daisy MARQUEZ CARMONA

Nov 13 2024

Whole process was painless. Great experience! Will surely recommend.

Bisa Defillo Stukes

Nov 03 2024

Open Road Lending the process was very easy and Ms. K woods was their for every step of the preoces. I'm saving over $130 month on payment. Thank you and I would recommend open road lending to family and friends .

Herminia Verdun

Oct 29 2024

Friendly and patient staff. Easy process, always able to get my questions answered.

WILLIAM ALLMAN

Oct 27 2024

Works well with there clients

Mary Marini

Oct 16 2024

It was pretty easy and help was there when needed.

CLINTON OSGOOD

Oct 14 2024

Very good experience. I talked threw everything that needed to be done.

Carlo Williams

Oct 08 2024

Thanks a lot I’m saving money now.

Deanna Adams

Sep 29 2024

Wonderful experience, would recommend to friends.

VERONICA CABRAL

Sep 22 2024

Openroad Lending was great from beginning to end. They answered all my questions and were prompt! I had a great experience with them. Highly recommended! I got the savings I wanted and superior customer service.

Frank Montgomery

Sep 16 2024

Great experience

CARLOS MARTINEZ

Sep 11 2024

Simple process and great communication with them helped me get approval.

JACQUELINE MILLS

Aug 23 2024

It was a lower interest rate but to much paperwork and took to long

Brady Webster

Aug 16 2024

awesome people to work with

Ethan Bates

Aug 13 2024

Amazing service

charles kerr

Feb 05 2025

great

Jack Piotrowski

Jan 30 2025

When I applied for refinancing of my car with OpenRoad Lending, I had no idea, that I will meet on the phone most kind, nice and so professional person. Ashley Grismore always patiently explain to me which documents I have to send to her and what will be the next step of whole process. I am very fortunate that she was the one to answer the phone when I called. Ashley thank you so much for your kindness, professionalism and patience, I wish more people with your wonderful character would be around us. Sincerely, Jack Piotrowski.

roger tabor jr

Jan 16 2025

It was very easy and helpful

Chastity Frey

Jan 09 2025

I turned to open road when I needed to refinance my vehicle. I’m so glad I did. Even though they weren’t local they made the process so simple and easy and the customer service is amazing. I spoke to many different individuals through the process and professionalism was straight across the board. I recommend them to anyone who needs to be refinanced for a better interest rate.

HASAN ABU HAMDEH

Dec 18 2024

The staff was very helpful and all the information I needed they would communicate so I was able to get my loan approved with lower interest rate and lower monthly bill

David Dyer

Dec 17 2024

Jeanette made the process smooth with no discrepancies. As well kept updated on any information I needed to give.

Dawn Bruce

Dec 14 2024

Everyone I spoke to was very kind and helpful All of my questions were answered and they made the process seamless Thank you open road for making my life better

IVORY SMITH

Dec 11 2024

Great Service in Re-financing my Automobile

ANDREW BAKER

Dec 08 2024

Better then where I was!!

Heidi HORTA

Nov 27 2024

Shakira was the best made the process so easy. Thank you!

TAYLOR JACKSON

Nov 16 2024

All of the agents I spoke with through the entire process were so kind, patient, and helpful. They were very knowledgeable and made all aspects of my experience very simple and easy. Open Road Lending was much more pleasant to deal with than any other agency I’ve previously used. Couldn’t be happier!

Yolanda Acosta

Nov 12 2024

My second time using open road lending and had the best experience. They bring down my APR so much lower and helped me save at least $200 each time.

Osie Cotton III

Nov 03 2024

Service representatives were very rude and lazy. Very disrespectful to me whenever I asked them a question in regards to my personal information. Never when over in beyond to provide services to fifty my financial needs. I don’t recommend you to anyone until you change your employees attitude

Rosalind Taylor

Oct 29 2024

Shakeria did a wonderful job assisting me with my loan. It was a fast and efficient process. I would highly recommend OpenRoad Lending to anyone needing a loan.

Tamera Stuttle

Oct 22 2024

Quick and easy, everything was explained in great detail.

Carroll Livingston

Oct 15 2024

I got a pre- qualified to refinance but when I apply I was denied big lie you should not send out to people you won't help . I also.seen in review they did the same letter to someone else.. maybe in future you will screen better if your not going to help people out

KENNETH DIACK

Oct 11 2024

Had to send documents more times than expected. Overall process was good.

ARELI MEDINA Valadez

Oct 08 2024

Everyone was very helpful

JOSEPH BROWNING

Sep 24 2024

Easy to work with

carolyn payton

Sep 18 2024

It was great 👍

Michael Ross

Sep 16 2024

good experience

Benjamin Negrete

Sep 05 2024

I just received an email about being spirited for a lower rate which was not at all true. I will copy and past email since I cannot attach photo of screen capture. Please act quickly to save money on your auto refi loan Hi Benjamin, Congratulations again on being approved* to refinance your 2022 Nissan Murano with us! Here are your preliminary approval terms: - Your current rate: 16.37% - Your new lower rate with OpenRoad: 27.93%* - Your current payment: $637 - Your new lower payment with OpenRoad: $852.41* . That’s ($2,584.92) the first year and ($5,169.84) after only two years! We also have different term options available so you can choose what works best for you! To move forward, we need a few additional pieces of information about your vehicle in order to finalize your rate and payment savings. 1. Current Mileage: 2. Vehicle Trim Level: You can simply respond to this email today with your answers or, if you prefer, you can call us at (888) 536-3024 and we will complete the information over the phone. For help when you need it We're excited about saving you money on your auto loan. If you need help or have any questions, please call (888) 536-3024 Monday thru Friday 8:00AM to 7:00PM CST, email at loanhelp@openroadlending.com or text us at (682) 200-8991. Thank you for choosing OpenRoad Lending, we look forward to serving you! Alicia Mallory The OpenRoad Lending Auto Loan Savings Team 5555 N. Beach St. #4100 / Fort Worth, TX 76137 (888) 536-3024 x7865 (866) 228-8446 fax (682) 200-2515 text msg amallory@openroadlending.com How is this a saving??????? Yeah they are a no gimmick company alright!!!

JOHN CHURCH JR

Aug 23 2024

Very easy to work with

Kimberly Loveless

Aug 16 2024

I service was a great experience for me, all the reps were friendly and knowledgeable regarding the refinance process. Thanks again for all that you do everyday and Thank You for a great experience.

Laura Galvan

Aug 11 2024

It was an easy process. Endya was the person that assisted me with the refinance of my vehicle. She was awesome! Very patient and very helpful.

Tanya TURNER

Feb 05 2025

My experience with Open Road was very good! No stress, Grace was very courteous and answered all of my questions. Best experience I have had with refinancing. My car. Better interest rate and lower payment and less months! Highly recommended!!

Johnny Willard

Jan 30 2025

Megan Swaim has done an out Standing job

KAREN PEARSON

Jan 15 2025

Openroad lending made the process very easy

STANLEY ZINK JR

Jan 08 2025

good friendly service

JOHN STOUT

Dec 18 2024

I appreciate the knowledge and time that representatives gave to me. This was probably the easiest time I have ever had with this type of experience.

Gregory Morris

Dec 16 2024

Very fast and easy

JAMIE POHL

Dec 11 2024

My experience was absolutely amazing up until when I signed the paperwork that gave me my new payment amount. They kept “having issues with the form because I had to sign it electronically “ Turns out it was because they kept changing the monthly payment amount. It went from $393 then to right over $400 then to $460 a month. I didn’t even save $100. My original payment was $548 a month. That was some sneaky sh*t they pulled. And I got no apology at the time when I found out. The lady just kept trying to dance around the fact that I was dumb founded and clearly upset. It was too late to go back and pull out. Not to mention I didn’t have the money to pay my car payment because I already went past my due date screwing around with these people re-financing.

Jerry Cundiff

Dec 11 2024

Great service, friendly knowledgeable staff

JOSE OSORIA

Dec 04 2024

Thank you all your help Meagan

SHERI GREGORY

Nov 19 2024

What an absolute pleasure working with OpenRoad! Process was seamless and very organized. I’d definitely work with this company again

JOHN BROOMHEAD jr

Nov 14 2024

Very good I was

sonia leon lopez

Nov 11 2024

Good

Hope Thompson

Nov 03 2024

Kimberly Wood did an excellent job with helping me throughout this process. Refinancing was easy and quick. It’s NOT fraud or a gimmick. Thank you all so much

Michael ORTIZ

Oct 29 2024

Professional in every way shape and form Ashely was clear and outstanding in communicating me the right deal. Very patient as well and beyond professional

Derek Mercendetti

Oct 22 2024

10/10 Doug Ferrari

Adam Bailes

Oct 15 2024

I am happy with your rep, but the process is not working. I am past due with the company you purchased the loan from, almost 20 days now… and the new finance company you relayed me to, is not responding to any questions I have regarding my financing. I am not getting a response from anyone.

KASEY LORD

Oct 09 2024

Easy and patient to work with. Smooth operation

BETH CHAMP

Oct 01 2024

We were very pleased with Grace and Mona, they both gave us great customer service and explained everything very well. Again thank you for your customer service it was excellent!

Caitlyn Charles

Sep 23 2024

Super easy process! Staff was super friendly, responded quickly, and answered all questions thoroughly. I am a happy customer :)

DWIGHT SHOLAR

Sep 18 2024

GREAT process!!

Carlos Alameda

Sep 16 2024

The process was a bit lengthy, however, was able to refinance the car. On another note, it would have been a great help if the Vehicle Service Contract had been included in the refinance process keeping my monthly payment low. When I reached back to the Ian Sanchez | Senior Team Lead | OpenRoad Lending, he declined to included and demonstrated arrogance in the process. Otherwise, the other representative Lan was quite helpful with the process of getting my car refinance.

MARIAN ANTON

Sep 01 2024

Very polite, they manage to lower my payments by a lot! I can’t not thank them enough

Sandra Harris

Aug 19 2024

Exceptional

JOSEPH WEST

Aug 16 2024

Tim West was professional and prompt!

Robin Emura

Aug 08 2024

Open Road is the worst lending company I have had the misfortune to work with. I gave it 5 stars because I will tell all of my friends, associates and connections to NOT WASTE THEIR TIME. They should be called "CLOSED or DEAD END Lending". They blatantly lied to me, took hours to get an answer and was denied, and all this, AFTER I RECEIVED A PRE-APPROVED LETTER! Make a U-turn at Open Road, I gave them 5 Stars because that is what they do to many applicants, tell you that you are pre-approved and sign your name to get your funding only to let you down by denying the loan. I plan on telling anyone that will listen to run away from Open Road, because it is a DEAD END.

JOHN MEDDINGS

Feb 04 2025

H

Phyllis Hamilton

Jan 29 2025

Open Road Lending processed all the information in a professional manner although it did seem to take awhile,

Janice Hanner

Jan 14 2025

My experience with Mr. Walls and Open Road was wonderful. Mr. Walls was very attentive to our needs and was very respectful. Thank you Mr. Walls and Open Road.

Audrey Robichaud

Dec 31 2024

Everyone was very knowledgeable, helpful, and I was able to refinance my car saving myself so much money!

FELECIA TAYLOR

Dec 18 2024

Thank you

David Dean

Dec 15 2024

Great service

ROBERTO RIVERA

Dec 11 2024

Very helpful and fast response great rates

Walter Greene

Dec 10 2024

Great customer service. Sarah was great in doing her work.

LARRY REED

Dec 04 2024

They were very professional, helpful, and understanding. Thank you.

HECTOR FACIO

Nov 18 2024

amazing experience. professional and welcoming. worked hard on my satisfaction..... 100 recommend.

LISA OLSEN

Nov 13 2024

Awesome customer service! Open Road Lending were wonderful to work with and I will definitely recommend them to help with refinancing an auto loan to help lower your monthly payment and get back on track to help rebuild your credit. Quick application process and within a day I was notified of my loan options available. 100% satisfied with saving $120/mo and 10% overall decrease in interest in my new loan!

Dionne Stubbs

Nov 06 2024

I had a very positive experience with OpenRoad Lending. It was a fairly quick process, from start to finish with my Auto Refinancing Loan. This was a plus for me, because I am the mother of two adult autistics. They helped me reduce my monthly Auto Car payments considerably a lot lower. I would definitely recommend OpenRoad Lending to everyone.

Patrick Killgore

Oct 31 2024

Was a great experience for a re-finance. Worked with Mark and he is very knowledgeable and has great communication with the customer. He was able to get me a lower interest rate which helps me financially. Great job Openroad.

DENISE GUTIERREZ

Oct 29 2024

I had a very good experience with open road lending. They make it so easy to refinance your car. Shoutout to Maria Martinez she was so helpful answering all my questions.

Christopher Amos

Oct 22 2024

Page did an outstanding job keeping me informed and how she helped me the loan process

Aracelis Pagan

Oct 15 2024

Amazing experience loved the whole process and they walk me through the whole steps. Thank you so

Christina Jones

Oct 09 2024

I recently had the pleasure of working with Paige during the refinancing of my vehicle, and I cannot speak highly enough of her professionalism and expertise. From our very first interaction, she proved to be exceptionally responsive, addressing my questions and concerns promptly, which made the entire process feel seamless. Her efficiency in handling the necessary paperwork and details was truly impressive, allowing us to navigate potential hurdles with ease. I genuinely appreciate the excellent job she did, ensuring that I felt informed and confident every step of the way. Thanks to Paige, what could have been a stressful experience turned into a smooth and positive one.

Dennis Pulchano

Oct 01 2024

We got it done very friendly people to work with. The process seems simple enough it started, but it seemed to drag too long always more information instead of collecting all the proper information at the beginning and then asking for the same information several times over again there are some Some chaos in the process, but we did get it done. It took about a week and a half longer than expected, but I am happy with the results.

ARTHUR KINERSON

Sep 22 2024

It was smooth, but a little lengthy.

Miguel Buenaflor

Sep 18 2024

William Destro is condescending and is discouraging to work with. He insisted that I provide a green card when I'm a naturalized U.S. citizen and commented that my social security number is "too young". He also insisted that I provide a work authorization as a government contractor when I'm in the military. He is rude and inappropriate.

Timothy Moore

Sep 11 2024

They gave the help through out the whole process of explain it and signing the documents.

Debra Price

Aug 25 2024

During the process of the loan I was connected to several different representatives which created confusion and chaos when each rep requested me send them the same documents I had previously sent other representatives I had spoken to. The overall process of the loan however was very prompt and the loan processed within a week of which I was grateful.

Benjamin Garcia jr

Aug 17 2024

Jthompson assist me though out and everybody is so helpful and easy to talk to. I do appreciate everything thank you guys

Teresa Hernandez

Aug 13 2024

Muy buena esta oportunidad de reducir los pagos gracias por esta iniciativa.atte Teresa Hernandez

Paula Howard

Aug 06 2024

Quick and easy. Saving me on interest and monthly payments.