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4.6 / 5
  • 2559Reviews
  • 10 / 10Recommend
  • 9.29 / 10 TrustScore

Cristian B

Verified Buyer

May 16, 2024

Amazing customer support

Sean D

May 10, 2024

The bed material itself is of great quality; and very comfortable, however I would advise those who only intend to use this on the odd occasion to inflate/deflate the bed a good few times to ensure the inbuilt pump is working well, within your warranty period. In the first bed I received the pump failed on the 5th or 6th use however following my initial review ActiveEra responded brilliantly and have kindly resolved the issue. Thanks to ActiveEra and Emma for following up with me.

Response from Active Era UK

May 09, 2024

Hello Sean, Thank you for sharing your feedback and photos with us. I'm genuinely sorry to hear about your experience. It appears that our communication has been lacking since November 2023, when we responded to your email about the airbed you purchased in 2022. I apologise if you've reached out again recently, as it seems we haven't received any further emails from you. Please don't hesitate to get in touch through our website, marking your message for my attention. I'll be more than willing to investigate this matter further for you. Looking forward to hearing from you soon. Best regards, Emma

Dan-Gabriel S

Verified Buyer

Feb 19, 2024

After being used a few times, the middle of the mattress just poped out. Need to buy a new one in the near future. Don't recommend

Response from Active Era UK

Feb 19, 2024

Hi Dan, Many thanks for your review. I am very sorry to hear of these issues. I will email you directly and assist further. Thank you for your understanding and patience. Best wishes, Emma

graham d

Verified Buyer

Feb 18, 2024

Excellent product, great granddaughter loves it for weekend sleep over.

Ezgi U

Verified Buyer

Feb 16, 2024

I am very pleased with my purchase so far. Although the bumpy area that is aimed to be used as pillow is a bit uncomfortable, we found a solution to put our feet on that side. It has been 10 days we have been using the bed, and no problem so far.

Peter L

Verified Buyer

Feb 13, 2024

Have only bought airbeds so far but am delighted with them. You get what you pay for in this world. If the rest of their product range is as good they’ll be my first choice. The one problem I did have with one bed after a while, they replaced without quibble. Great products. Great customer service. Nice people.

Eduardo S

Verified Buyer

Feb 12, 2024

Really good product, for me, it was basically an alternative for not having to buy a big mattress to host guests, and it work perfectly, my wife is actually saying that is better the our own mattress.

Lisa S

Verified Buyer

Feb 06, 2024

Bed arrived promptly, and well packaged. This is the fourth Active Era bed I've bought, and as usual very happy with it. Height is ideal, and bed comfortable.

Cindy R

Verified Buyer

Feb 02, 2024

Thank you for an excellent product

Joanne T

Verified Buyer

Feb 01, 2024

comfy but noisy and when laying on it it's cold not recommended for winter use

Anna H

Verified Buyer

Jan 31, 2024

The best mattress I have ever had! Very comfortable!

Bunmi A

Verified Buyer

Jan 30, 2024

Bought another one as the last one lasted 7 months and somehow got a hole. There was still no patching kit with the new one but it is very comfortable and sturdy and have had no issues. If you are careful to not nick it (don’t carry by the seams or rest on sharp edges) it will be great and stay firm

Roger B

Verified Buyer

Jan 30, 2024

I had a problem with my initial order, there was a pin hole in the unit so the bed deflated. However this was speedily addressed and a replacement was instantly dispatched. This is an excellent product , I would recommend. Outstanding customer service. Thank you.

Pat M

Verified Buyer

Jan 29, 2024

Dreadful product deflated constantly. No amount of reinflating worked It would just deflate within the hour

Response from Active Era UK

Jan 29, 2024

Hi Pat, Many thanks for your feedback, this is appreciated. Once again, please accept my apologies for the inconvenience caused. I was so pleased that I could help resolve this for you. Very best wishes, Emma

Teresa L

Verified Buyer

Jan 26, 2024

Have not used mine yet but will keep you posted. So far noted well packaged and looks good quality. Needed to find the plug to see if needed an adapter in U.K but it's fine and liked the way it's wrapped and easily accessible to get to lead and plug whilst still in box so looking good . Loved the note on box about a good night's sleep. That's a lovely touch. Let you know when I get to use it. Teresa

Natalia R

Verified Buyer

Jan 24, 2024

Very good quality, 1st air bed which is actually comfortable. Highly recommended

Alan H

Verified Buyer

Jan 22, 2024

Very good service, free delivery and arrived on time! Inflatable double bed seems good quality too, been used by relatives twice so far with no complaints!

Fiona R

Verified Buyer

Jan 09, 2024

This is the third air bed I’ve purchased from Active Era. 2 x premium singles, then decided to go for the comfort double with the built in pump that’s absolutely brilliant and pumps itself up in a couple of mins. Been using these air beds for 3 years now for camping must say I cannot fault them at all, they have been well travelled suffered extreme heat and never let us down. With careful packing away these beds will last for a long time. I would definitely recommend for comfort and a great nights sleep.

Muhammad K

Verified Buyer

Jan 08, 2024

Good

Clinton T

Verified Buyer

Jan 08, 2024

I will be returning it as it’s not fit for purpose. A small 15 year old used the bed and it deflated repeatedly I had hoped that avoiding the many cheaper options and ordering direct from the manufacturer would have meant the product would be reliable!! Unfortunately this was not the case

Response from Active Era UK

Jan 08, 2024

Hi Clinton, Many thanks for your review. I am very sorry to hear of these issues. I will email you directly and assist further. Thank you for your understanding and patience. Best wishes, Emma