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4.3 / 5
  • 418Reviews
  • 9 / 10Recommend
  • 8.69 / 10 TrustScore

Carla Patroni

Verified Buyer

May 26, 2024

excellent customer service...up to the top people and beyond. thank you

Lisa kinston

Verified Buyer

May 26, 2024

Great product and excellent customer service.

Peter Hoare

Verified Buyer

May 25, 2024

Instant replacement of a faulty heated throw controller. Arrived within 24hrs.

Michelle Pickford

Verified Buyer

May 07, 2024

Meaasaged to say the blanket was not working. A new controller was sent out the same day and received the day after. Very efficient and quick service.

Susan Farrow

Verified Buyer

Apr 30, 2024

Excellent information regarding error messages and replacement part received within 24 hours

Sharef Mohammed

Verified Buyer

Apr 28, 2024

Great supplier, the remote broke after some while and they promptly replaced it after recieving pictures of the non functioning unit

Megan Mawer

Verified Buyer

Apr 26, 2024

Very helpful and quick replies and delivery. Thank you Karen.

Danielle Smith

Verified Buyer

Apr 22, 2024

Very helpful. Thank you!

Paul Carrano

Verified Buyer

Apr 21, 2024

Terrible customer service. Do not buy from this company. The controller stopped working on 3 occasions. Very unhelpful. Go else where

Response from Cosi Home UK

Apr 22, 2024

Hi Paul, Thank you for your feedback. As per the first review, I have contacted you via email. Best wishes, Emma

Judith Maalste

Verified Buyer

Apr 20, 2024

I had a problemen, and Cosi solved the problem! I get a New product! Service!!!

Gerald Rowe

Verified Buyer

Apr 07, 2024

I has a good experience when I purchased a new controller for a heated throw. it was inexpensive and arrived quickly.

toby rayfield

Verified Buyer

Apr 06, 2024

Quick delivery of a replacement controller. 5 stars if the original hadn't broken within 12 months.

Glesni OSullivan

Verified Buyer

Mar 31, 2024

Excellent Customer Service

Mr john hunt

Verified Buyer

Mar 24, 2024

Easy to order and fast delivery well pleased

Abosede Alajogun

Verified Buyer

Mar 24, 2024

The customer service is outstanding. I had issues with my Electric Blanket and it was resolved ASAP. Thank you for replacing my Blanket.

Lucio Pierro

Verified Buyer

Mar 23, 2024

I have already did that brilliant.

Freda McSweeney

Verified Buyer

Mar 22, 2024

It was easy to order, came very quickly, and WORKS, which was more than the original switch did

Steven Welsh

Verified Buyer

Mar 20, 2024

Required support on a product malfunction. Response was prompt and excellent. Resolution achieved quickly and simply.

Charles Houghton

Verified Buyer

Mar 17, 2024

Excellent service

Lal Chadeesingh

Verified Buyer

Mar 08, 2024

Bought to replace a broken controller. This one is already broken as well!

Response from Cosi Home UK

Mar 11, 2024

Hi Lal, Many thanks for your review. I am very sorry to hear of this issue. I will email you directly and assist further. Thank you for your understanding and patience. Best wishes, Emma