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4.7 / 5
  • 461Reviews
  • 9 / 10Recommend
  • 9.49 / 10 TrustScore

Mr & Mrs Smail

Verified Buyer

Jun 22, 2018

I was extremely happy with all parts of the buying experience with your firm

Mr Ed Evans

Verified Buyer

Jun 22, 2018

Good experience and pleased with the purchase.

Simon Smith

Verified Buyer

Jun 22, 2018

very pleasant from ordering to delivery. Product as described and good . Exceptionally pleasant engineer also very smooth delivery and set up.

Brian Williamson

Verified Buyer

Jun 22, 2018

BRILL SERVICE AND DELIVERY ,, FIRST CLASS SERVICE LOOKING AFTER MY NEEDS AND SETTING UP MY BED, FIRST CLASS PRODUCTS REALLY PLEASED WITH MY BED,....

Mr Malcolm Northfield

Verified Buyer

Jun 22, 2018

Very good service

Mrs Brenda Cina

Verified Buyer

Jun 21, 2018

The delivery was professionally completed by a friendly driver; however, the mattress had a strong chemical odour. Fortunately I was due to leave on holiday two days after receiving the mattress, otherwise I would not have been able to cope with the smell. It's chemical nature was also worrying as I didn't know what I was breathing in as I slept. After returning from holiday the fumes have gone and I'm very happy with the comfort level of the mattress.

Mr & Mrs James Grady

Verified Buyer

Jun 21, 2018

Very satisfied with all aspects of your company thank you j&j Grady

Mr Colin Ives

Verified Buyer

Jun 21, 2018

Some manufacturing problems dealt with quickly and positively. Delivery at stated time

Ms Viv Payne

Verified Buyer

Jun 21, 2018

Well worth the wait, lovely product brilliant fitting by Trevor left no mess took old bed away now all in situ it’s made a huge difference should have done it years ago 😁

Mrs Edwards

Verified Buyer

Jun 20, 2018

Excellent service. Everything went like clockwork. Bed is a big hit. Very comfortable and has eased some aches and pains.

Sharon K

Verified Buyer

Jun 19, 2018

Thank you so much for helping me choose a beautiful bed for my mother. The information from sales person Mike was really useful as I had no experience (and was worried to be honest) of purchasing a product without trying it. Delivery was on time and the guys were great, cleaned up all the rubbish and gave us a demonstration on how to use the bed. All in all a really good experience, thanks Laybrook.

Mrs J Kilpatrick

Verified Buyer

Jun 18, 2018

I bought New Laybrook reclining Bed would like to say how very pleased I’m with it sleep better than I’ve done for years. Can highly recommend it also staff very helpful

Chris Little

Verified Buyer

May 30, 2018

We found the company extremely helpful in assisting us in buying the right bed to suit our daughter. The engineer arrived early, did a fantastic job of putting the bed together in in a short time. He also explained the controls and documentation before leaving. This bed will make a great deal of difference to our daughters life. Thanks Laybrook!!

Jamie Polk

Verified Buyer

May 29, 2018

Excellent

Mr R J Powell

Verified Buyer

May 23, 2018

As an MS sufferer I find it difficult to exit the bed, and despite the promise (from the salesman), of help in finding a steel bracket which you can attach to the bed, this was not forthcoming. I found the sort bracket from another, which whilst the design was ideal it did not fit the bed because of the depth of side panel.

Mr Vincent Stuart

Verified Buyer

May 22, 2018

We bought an adjustable bed and it's great as husband has MND. So much easier to get him out of bed Service was good and bed was installed quickly

Mr & Mrs Till

Verified Buyer

May 19, 2018

Disappointing As a regular Laybrook customer, who has recently secured another sale for Laybrook having recommended the company to my parents to replace their beds, we were very disappointed at the poor customer communication experienced. Specific instructions given at point of sale by my parents was not followed causing anxiety & confusion. Also, our own replacement of mattresses displayed the same poor customer communication which caused both my husband & I unnecessary stress & frustration. So, although I have recommended Laybrook on a number of occasions I now feel less inclined to do so. I hope you take on board my comments & improve your customer communication. We will be looking for that improvement going forward, before making any more recommendations.

Mr & Mrs V Jenkins

Verified Buyer

May 18, 2018

excellent service

Mrs Susan Brettell

Verified Buyer

May 18, 2018

Excellent service, value and a really comfortable bed

Mr Shirley Langford

Verified Buyer

May 18, 2018

Excellent bed very very pleased Thank you