ZiZZO Folding bicycles logo
4.8 / 5
  • 1002Reviews
  • 9 / 10Recommend
  • 9.7 / 10 TrustScore

John St. Romain

Verified Buyer

Jan 08, 2025

Customer service was outstanding. Bike is solid and comfortable

Stuart Tipton Tipton

Verified Buyer

Jan 01, 2025

10!

brian hong

Verified Buyer

Dec 31, 2024

Excellent customer service

LARRY AUSLEY

Verified Buyer

Dec 27, 2024

Honestly it was like pulling teeth. I initiated a request and got an email response a couple of days later indicating that I’d get a technician contacting me in a day. A couple of days later a technician emailed me. I made the request again and then had to wait another couple of days for a response. In order to get 2 tiny set screws (one of which had simply fallen out of the bike) the size of rice grains, the company charged me over $5 for shipping that occurred a couple of days later and received a couple of days after that. I originally asked for the specifications of the screw so that I might be able to source one myself the technician responded (after having to be asked yet a second time) “The set screws measure .155 and take a 2mm Allen), which tells me how long the screw is (in inches, I had to assume) and how to tighten it, but nothing else about the screw that would assist me in sourcing it like its imperial or metric diameter or its thread pitch. That’s an answer I’d expect if shopping in Walmart for hardware but not from a factory “technician”.

Sterling Hubbard

Verified Buyer

Dec 27, 2024

Rack fit beautifully, very well designed and fabricated.

John Lass

Verified Buyer

Dec 23, 2024

The liberte showed up at quickly after ordering. The bike took about a half hour to finish the build and was ready to ride. I have about 100 miles and the bike rides smoothly without any problems.

Alex King

Verified Buyer

Dec 23, 2024

Pretty good. Shipping is a bit slower than some other outlets (it took nearly a week for the item to get into the hands of the shipper) but the selection of accessories in stock is much better.

Judy Gran

Verified Buyer

Dec 17, 2024

All of you at Zizzo are terrific ! Answered ALL my many questions. Even did and one-on-one video chat to explain how to put the chain back on. I truly LOVE LOVE LOVE my Zizzo.

Naser Afsar

Verified Buyer

Dec 09, 2024

The build quality is great and yet lightweight. It rides smoothly with seamless gear shifts and responsive brakes. It's portable and folds up in seconds, making it perfect for city commuting.

Mingming Yang Mingming Yang

Verified Buyer

Dec 06, 2024

This is probably the most affordable and high quality folding bike you can buy this days. I have tried a few and I will keep this one

Robin Robinson

Verified Buyer

Dec 02, 2024

Great customer service! Love the urbanization bike!!!!

Bill Gately

Verified Buyer

Nov 25, 2024

Love my Urbano but at 65, it became too much to carry up my 5 flights. This has been a wonderful experience in using the Trainer now in my apartment and getting in 1/2 hr rides 2X a day now and loving it. Shout out to these guys for helping with replacement of original order. Great Company here

Lydia Everton

Verified Buyer

Nov 22, 2024

I want to especially commend Janie at Zizzo for helping us get these bikes shipped to the right place as UPS messed up real hard and sent them across the country 3 times. Janie was responsive, helpful, and tireless in making sure we actually got our bikes. Give her a raise! Thank you, Janie! We can't wait to start riding :)

Gabriel Amoros

Verified Buyer

Nov 14, 2024

I'm not gonna lie; I could give it four stars, but I'm giving it five because this bike really fits NYC, where I live. I tested it on roads that aren't flat, and I felt comfortable riding. I highly recommend this bike if you live in a busy city like NYC with a few bumpy roads. Folding bike, light weight and useful features.

Mitchell Cerrone

Verified Buyer

Nov 12, 2024

Great products and service!

Christina Kim

Verified Buyer

Nov 11, 2024

Good

Kris Carmichael

Verified Buyer

Nov 09, 2024

I like our bikes and the new bags are rather impressive, very sturdy and come with a backpack carrying case.

Michael Colangeli

Verified Buyer

Oct 29, 2024

We are thrilled with our new pair of Zizzo Forte’s. The bikes are well-made and easy to fold. The drivetrains are very smooth and everything came adjusted to perfection. They came well packaged and delivery time was very reasonable. We purchased these to take along in our little travel trailer versus our conventional bikes on a rack on the back. If you need to save space for any reason, these are affordable and a great choice!

Brandon Brown

Verified Buyer

Oct 25, 2024

great product and quality and it delivers !

David Galezo

Verified Buyer

Oct 18, 2024

I agonized a long time about whether to buy the Urbano or Liberte. I wound up buying the Urbano but should have bought the Liberte. So I ordered Liberte tires and it's like night and day. The bike now pops and glides. It's a tiny and limited purpose bike, but fast and I can put it in the trunk with one hand. For hills so steep it's hard to walk up them, you'll probably push the bike by hand. Other hills are fine.