Pro Breeze UK logo
4.6 / 5
  • 7458Reviews
  • 10 / 10Recommend
  • 9.29 / 10 TrustScore

Mary White

Verified Buyer

Jun 15, 2024

Lovely fan, cool on both counts - looks great in my kitchen diner and radiates cooling air.

Mark Wilson

Jun 12, 2024

Excellent customer service. I had a problem with my ProBreee 500 as the motor had stopped working. I emailed customer service & got a reply from Karen asking for some more information & a video of the prodlem which I sent immediately, the following day I recived an email say a replacement would be sent out to me. The prompt response each time was from Karen & understanding of the problem was excellent a credit to the company 10 out of 10 for customer service.

Karen Ellwood

Verified Buyer

May 25, 2024

Great product and great brand.

Paul French

Verified Buyer

May 19, 2024

Our fans where delivered promptly. We purchased these, selected because we have already have a Probreeze fan which we have been very pleased with.

Warren Chapman

Verified Buyer

May 19, 2024

Really respectable company. Customer service and product quality are great. Had a couple problems with the dehum and the company sorted it out. And have kept the product working for me. Couldn’t ask for more will recommend and use for a lifetime. Many thanks

Alan Hughes

Verified Buyer

May 19, 2024

Contact info very lacking. No UK location, no UK phone number. Product not very well made.

Response from Pro Breeze UK

May 23, 2024

Hi Alan, Thank you for your feedback, we really appreciate it. Following on from this, we have now spoken, I do hope that you are happy with the outcome. Best wishes, Emma

Trevor Edwards

Verified Buyer

May 18, 2024

I found the cooler for sale on amazon from one retail group for £109.99. but decided to purchase the cooler from pro breeze direct at £139.99 because i thought i would get a better service, especially with after sales. I was contacted by ORG to let me now that the delivery would be late, which meant i was dealing with ORG anyway. What a waste of £30. Asking for a review of cooler after 2 days in cool weather is a bit pointless.

Tom Carroll

Verified Buyer

May 18, 2024

Fantastic cools my bedroom great

P Akhtar

Verified Buyer

May 17, 2024

One of the best fan 🪭pro Breeze ! 5* will buy few more!

Christopher CAsey

Verified Buyer

May 15, 2024

I bought a ProBreeze De-Humidifier in 2019 and it worked great, until not long after warranty it started to act up but still worked pretty well. Unfortunately lately it just constantly freezes up and does not defrost so I bit the bullet and bought a new one - Refurb'd model 20L version. Just got it this week and works fine. However 2 things 1. It turned up with a dirty filter that I need to clean first 2. It seems to run 'slow'. I use it in my basement of my shop that is always always damp and when I first turned it on the humidity indicator ran up to 88-89% and I set it to MAX dehumidify. I am only emptying out 1/2 - 2/3 of a tank twice a day...morning then night. And had it on for 4 days now and still only down to 82% humidity. My original ProBreeze would have filled up and stopped twice a day at those levels. Seems to be working solidly - just seems 'slow'

Julain Brown

Verified Buyer

May 15, 2024

Brilliant! Value for money! Cools my gym down quickly and uses hardly any energy!

Mrs Lynn Tricker

Verified Buyer

May 14, 2024

Great product, great customer service.

Marc Martin

Verified Buyer

May 14, 2024

Very happy. 5 stars says it all.

Allan Nyamundanda

Verified Buyer

May 11, 2024

Good design that blends in with other furniture . Blows perfectly fine and not too noisy.

Leigh-Anne Bradley-Clark

Verified Buyer

May 10, 2024

Absolutely great service. I had a problem with the filter and customer services sorted this issue immediately and replaced the damaged one. Thank you do much.

John Mumford

Verified Buyer

May 09, 2024

Very good customer support

Antony Pierre

Verified Buyer

May 08, 2024

Excellent customer service. Replaced a malfunctioning dehumidifier after more than a year.

Daniel Campbell

Verified Buyer

May 08, 2024

A replacement for a faulty unit, delivered quickly!

Dee Penfold

Verified Buyer

May 06, 2024

We brought from you guys , but unfortunately it stop working after a month ! But your team were so helpful and sent us out another one so quick service very very helpful would 💯 buy again x

Nicole Wong

Verified Buyer

Mar 10, 2024

i bought the 30L Premium High Capacity Dehumidifier with Smart App Control back in Oct and I'm so regretted. the dehumidifier is very noisy and I don't believe it's 46 dBA it's very disturbing and I won't turn it on when I watch the telly as it's too loud. i have asked all my friends to avoid purchasing from Probreeze

Response from Pro Breeze UK

Mar 11, 2024

Hi Nicole, Many thanks for your review. I am very sorry to hear of these issues. I see that you haven't made contact with us, we are always happy to help. For that reason, I will email you directly and assist further. Thank you for your understanding and patience. Best wishes, Emma