Medical Care Alert Health & Medical
4.8 From 1 to 5
2135 Reviews
Overall Ratings
5 Stars
1819
4 Stars
238
3 Stars
42
2 Stars
12
1 Star
24
Reviews 2135
Recommend 10 / 10
TrustScore 9.7 / 10
Write a Review
Jul 19, 2024
Verified Buyer
Excellent service.
Jul 19, 2024
Verified Buyer
The person I spoke to was very helpful and answered all my questions.
She even called me back to clarify a question I had.
Jul 15, 2024
Verified Buyer
Awesome response & service!!
Jul 11, 2024
Verified Buyer
I would like to use Medical Alert, but I can't get out of my contract with Life Alert
Jul 11, 2024
Verified Buyer
I was doing this for a friend in assisted living. We set her up and she is very happy.
Jul 10, 2024
Verified Buyer
Bryan was super helpful. Feel pricing is fair.
Jul 02, 2024
Verified Buyer
Great Service!!! I'm so glad to be back with your company!!!!!!
Jun 28, 2024
Verified Buyer
Easy to set up
Jun 17, 2024
Verified Buyer
Mom had a problem with her alert device so I called in to let the Medical Care Alert Team know about it. The lady I spoke with was sincerely concerned, professional, very helpful, and very knowledgeable. She very quickly had a resolution in progress.
Jun 14, 2024
Verified Buyer
I lost my pendant and called and a new one was shipped via fedex so I didn’t have to do without for long. Very satisfied.
Jun 12, 2024
Verified Buyer
Fast and easy replacement. They alerted me that the battery of the device was getting low, sent a replacement along with a prepaid return shipping parcel for the old unit. They called to have me test the replacement which took about 30 seconds and we were set. Easy. Fast. Courteous.
May 30, 2024
Verified Buyer
Customer service was amazing.
May 27, 2024
Verified Buyer
I did get an alternate telephone number to use to check the efficacy of the system so hopefully that will work better than the one printed on the machine.
May 23, 2024
Verified Buyer
Very helpful!
May 21, 2024
Verified Buyer
This was a very easy ordering and setting up on the system.
My mother was very pleased with the system.
Apr 30, 2024
Verified Buyer
First experience. Very pleased. My mother was attended to immediately. Thank you! So happy we got this for her.
Apr 27, 2024
Verified Buyer
The agent was very helpful and understanding of my concerns about the arm band
Apr 23, 2024
Verified Buyer
It works as advertised. Now I don’t have to worry about my mother falling when she is alone. The staff were so helpful and explained everything very well.
Apr 22, 2024
Verified Buyer
So far, everyone has been very responsive and friendly. Thanks.
Apr 19, 2024
Verified Buyer
Everything was handled timely. All our questions and concerned were addressed. Very pleased.
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you! Learn more about our affordable medical alert systems today at 1-855-272-1010
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Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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