Medical Care Alert Health & Medical
4.8 From 1 to 5
2132 Reviews
Overall Ratings
5 Stars
1816
4 Stars
238
3 Stars
42
2 Stars
12
1 Star
24
Reviews 2132
Recommend 10 / 10
TrustScore 9.7 / 10
Write a Review
CRAIG S
May 27, 2024
Verified Buyer
I did get an alternate telephone number to use to check the efficacy of the system so hopefully that will work better than the one printed on the machine.
BARBARA P
May 23, 2024
Verified Buyer
Very helpful!
TRINA H
May 21, 2024
Verified Buyer
This was a very easy ordering and setting up on the system.
My mother was very pleased with the system.
CYNTHIA P
Apr 30, 2024
Verified Buyer
First experience. Very pleased. My mother was attended to immediately. Thank you! So happy we got this for her.
Mary A
Apr 27, 2024
Verified Buyer
The agent was very helpful and understanding of my concerns about the arm band
DORIS S
Apr 23, 2024
Verified Buyer
It works as advertised. Now I don’t have to worry about my mother falling when she is alone. The staff were so helpful and explained everything very well.
JOHN A
Apr 22, 2024
Verified Buyer
So far, everyone has been very responsive and friendly. Thanks.
KRISTEN V
Apr 19, 2024
Verified Buyer
Everything was handled timely. All our questions and concerned were addressed. Very pleased.
LAURA B
Apr 16, 2024
Verified Buyer
I have not received my equipment.
Peggy S
Apr 15, 2024
Verified Buyer
Great
ALBERTA F
Apr 13, 2024
Verified Buyer
Good customer service
MARY R
Apr 11, 2024
Verified Buyer
Great service, but it was a bit tricky to set up. The phone number we called to initiate the system could not find our account, and the customers name was misspelled.
RONALD
Apr 09, 2024
Verified Buyer
Very quick response as we were doing a test of the application. Worked perfectly!
JOANNE W
Apr 06, 2024
Verified Buyer
My problem was solved quickly and efficiently; after troubleshooting, the
agent decided that a replacement should be made. Happily, I am now wearing the replacement. Thank you.
AMY
Mar 13, 2024
Verified Buyer
Very pleased with the response time and customer service with the company.
LARRY
Mar 11, 2024
Verified Buyer
Package arrived on-time and was easy to setup.
Response from Medical Care Alert
Mar 11, 2024
Thank you for your positive feedback! We are delighted to hear that your package arrived on time and that the setup was easy for you. If you have any questions or need further assistance, please don't hesitate to reach out to us at 877-913-3680. We appreciate your business and please remember to test your system regularly!
RENITA F
Mar 07, 2024
Verified Buyer
I guess we won’t really know how well it works until the service is needed, but the ordering, set up & testing process went without issues.
Response from Medical Care Alert
Mar 11, 2024
Thank you for sharing your experience with us! We're glad to hear that the ordering, set up, and testing process went smoothly for you. We strive to provide a seamless experience for our clients from start to finish. Should you ever need help with anything please call us at 877-913-380. Thank you for choosing us!
DIANNE W
Mar 05, 2024
Verified Buyer
Immediate response. Stayed connected until I assured the responder that everyone in our house was fine.
Response from Medical Care Alert
Mar 05, 2024
Thank you for sharing your experience with us. We are glad to hear that our team was able to provide you with immediate assistance and stay connected until you were assured of your family's safety. Your well-being is our top priority, and we appreciate your feedback. Thank you for choosing Medical Care Alert, and remember to test your system regularly.
CATHERINE A
Mar 02, 2024
Verified Buyer
Excellent and helpful!
PEGGY K
Feb 26, 2024
Verified Buyer
Not good with technology, but Niki was able to solve problem.
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you! Learn more about our affordable medical alert systems today at 1-855-272-1010
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Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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