SteAnny Baby Shop Baby
2.8 From 1 to 5
24 Reviews
Overall Ratings
5 Stars
8
4 Stars
2
3 Stars
1
2 Stars
3
1 Star
10
Reviews 24
Recommend 5 / 10
TrustScore 5.6 / 10
May 31, 2024
Verified Buyer
WORST EXPERIENCE I’VE EVER HAD!!!!!!

Product shipped to wrong address (5hrs away from actual delivery address)and I was told to pay $75 for return. Why should I pay to return something when the intended party did not received? They have no problem taking your money but it’s a hassle to send stuff back.
May 08, 2024
Verified Buyer
Very hard to collapse. I'm not sure if I have a defect. I might need a new one.
Apr 29, 2024
Verified Buyer
Poor quality poor customer service I’m still waiting for this company to at least give me a credit back on my credit card last time ordering
Apr 16, 2024
Verified Buyer
Don’t make a mistake! Not a fair seller. Have been ordered a stroller. Then decided to return. After three weeks negotiating and I sent the product back with $65 shipping costs. Still haven’t money refund. No one even responding to me. Stay away from this seller.
Apr 14, 2024
Verified Buyer
My item never arrived even though they said it did.
Apr 14, 2024
Verified Buyer
Great company!
Mar 26, 2024
Verified Buyer
We love the bassinet! It’s so convenient to Keep your newborn close by with this cosleeper and zip down side. Attach to your bed and adjust the height to match your bed height.
Feb 25, 2024
Verified Buyer
Quality products
Jan 30, 2024
Verified Buyer
Horrible customer service!!!! Literally a scam.
Dec 01, 2023
Verified Buyer
Product was left muddy and torn box …had to clean and put it together so I could give it as a gift. Not happy at all.
Nov 20, 2023
Verified Buyer
This was a great decision to purchase this stroller. It was delivered extremely fast though the tracking was a nightmare. But there was communication delays due to the differences in time zones. It was excepted to happen. I haven’t gotten the opportunity to put together the stroller yet but the even have a video to show how it is supposed to look when assembled. Excited for the stroller but elated for my son’s arrival.
Nov 12, 2023
Verified Buyer
Terrible; it has been over a month and I haven't received my order. I was finally notified that you don't have the color of choice and would be sending me brown instead. I didn't order brown and don't want brown, but they are saying I can't get a refund as it has to be requested within the firtst 15 days.. well I was not notified about the color discrepancy until after 15 days post order. I still haven't received my order nor been issued a refund. What a nightmare; no mother with a newborn should have to endure this unnecessary stress.
Nov 07, 2023
Verified Buyer
I received everything but I didn’t reicived the car seat base, and they said that they going to send me another want and I’m still waiting.
Nov 07, 2023
Verified Buyer
Baby is not comfortable with the product. I want to return the item, but they did't provide the return address!!!
Nov 05, 2023
Verified Buyer
Ive been trying to get the form for an exchange as the exchange policy describes. Someone did respond to me to tell me they're going to look into but have received nothing back.
Oct 15, 2023
Verified Buyer
love the baby stroller, came with a broken piece however. the website is a little complicated to navigate
Oct 10, 2023
Verified Buyer
it did not come complete
Sep 22, 2023
Verified Buyer
Item had some ruff spots
On it didt return due to need it for baby. I do t like my item looking bent on plastic but had to make it work.
Aug 18, 2023
Verified Buyer
I bought the motorized crib. It's cute and looked like a good investment. Customer care was quick to help me when I couldn't find where to plug the motor in at. Overall it's useless to me. It's not sturdy enough to rock and support my baby. She always ends up laying in the corner against the wall with the motor struggling to move because the load is off balance. Maybe if it was weighted better it would work better. My daughter is 5 months and 18 lbs. Another issue is the length of cord. It's barely long enough to reach the motor from the floor so you'll need an extension cord.
Aug 06, 2023
Verified Buyer
Experience was great fast and easy
About SteAnny Baby Shop
SteAnny.com, The company was established in April 2015, In order to find suitable products for babies and mothers, we work harder to dig out good brands. It mainly sells products for mothers and babies, such as strollers, sleeping baskets, feeding bottles, and so on. Meet the various needs of mothers and children, give them the best quality, and allow mothers to give their children better care. We only carefully select the best brands with exquisite and unique items. Simple style and exquisite workmanship allow every baby to find his own comfort. Our headquarters is in Hong Kong. All products on the website are high-quality brands and high-quality. The products we sell are carefully selected and inspected, and then we upload them to the website and ship them to our customers. We have set up stock warehouses in the United States, France, Spain, Australia, and China. Customers from these areas can receive products within one week after the order is placed.
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SteAnny Baby Shop is a Verified Merchant
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