prompt delivery and the new food seemed to work well with my GSD of 11 years old

送貨快有效率

very good purchase experience. Easy payment, quick and correct delivery.

送貨很快,效率高.

Very efficient and has done products that other HK pet suppliers do not have. Will use again

very efficient, my orders only take 1-2 to reach me.

Great selection and prompt delivery.

Speed of searching can be improve. But muc faster using SF to deliver. 2 days earlier then usual.

Excellent Delivery service! Timely customer service

Applaws Cat Food - Adult - Chicken with Extra Duck 7.5kg: Applaws seem to have changed their recipe as well as the kibble appearance. The kibble is a different size and has a completely different smell. Unfortunately it is making some of my cats ill which means after 10 years of being an Applaws customer I will need to switch to something else.

Easy order process, good product selection and quick delivery in HK.

On time delivery. Competitive Prices.

送貨快

貨物包裝好 送貨快 試食糧和贈品款式和品質都不錯 👍

Quick service & very trustworthy. ...

Very good

Products and delivery are good but the prices are expensed than the other e-shop

Fast delivety

Took 6 days time to transport

Good price and fast delivery!

Very good experience

Easy to navigate, fast in delivery.

Good service and affordable price.

very good products and service

Very good experience

Website is easy to navigate. Prompt delivery!

I’ve experienced purchases from other online pet stores in HK but ePet has the best service and response rate so far. Product is delivered on time with regular updates as well as properly packed during shipping! This will be my go to pet stores in future!

Quick delivery and very helpful staff.

Fast delivery

Cheapest deal I found and super speedy delivery

efficiency

Fantastic service, super fast! Thanks so much.

super quick delivery. thanks so much!

Delivery so fast

Very efficient delivery

The staff/partners always super helpful & really care for their clients... Excellent shopping experience!!

Great service and excellent delivery

Convenient & fast delivery! Looking forward to more promotions with great discount!

The delivery is fast and the product is well packaged.

Convenient and fast ordering. Courteous reply is fast.

Reliable vendor

Very quick delivery

These guys are so helpful and polite and orders arrive fast! I've asked for a subscription service and apparently it's in the works so that will make ordering even easier. My cats thank you, e-pet!!

variety of goods available

Quick and smooth purchase

efficient service

Epet is really generous of giving out dog food samples. But I don’t have a dog, I own a cat.

Good service ,fast responses, Repeated purchase

Efficient service and delivery

Very efficient delivery

準時送貨

Fast delivery!

Excellent product range and quick delivery

I love how easy the ordering process is and that I can pay with FPS! My order is always delivered within a few days!

Reasonable price good Quality products and helpful staff

thanks for the dog food

Good service and delivery

Very fast response and to enquiry on the phone too and in processing my order. I prefer picking up my order myself, but that choice is not available on the page for placing orders. Refunding the transportation fee was fast too, but to me as a consumer, it's a "red tape", looking on the outside seems more so for ePet, unnecessary, if there was the self-pick up choice available to begin with, but as said, am looking on the outside. I also appreciate knowing up front whether the product is in stock and, if yes, how many are available. One would think it's pretty standard to provide those information, but actually not all companies do that. I had been told the product I ordered was out of stock only when I went to pick it up, and that was not a pleasant experience. Anyhow, I had no problem picking up my order with ePet as the location is convenient for me (where I have to go to pick up my orders affect my choice of who to buy from too), and the pick up process was quick and smooth, and the staff there was polite and helpful.

efficient n convenient to buy

Good shopping experience.

Efficient good price

I usually treat my cats with MONGE can food every 2 times a week. They are free from diseases. Thanks for healthy food.

Easys online website and good products and sales so far!

variety of choices, user friendly

送貨好快

Service was very good and fast

你們的電話查詢回覆得很詳盡，有禮貌又有耐性。落單後送貨也很快。十分滿意，會再來光顧的。

Good price and quick delivery. Thank you

Easy website to use, has the products I like for my dogs, excellent delivery time, very impressed and I will be using again and would definitely recommend!

Good selection of products but slow delivery - 3 days!

I purchased my dog food from here because of the additional gifts with purchases added. It was misleading advertising.

Bad products

買過2次，送貨快，企理，暫時滿意，會繼續幫襯

如果送貨可以再快啲就好.

聯繫客服簡易，物流很快，謝謝

未買到4.5公斤的，只買到1.8公斤的。

Fast delivery, package well presented.

Excellent experience with epet. Item itself seems to have lower quality control - we always have this muzzle to use outside and a spare. We have found that out of three muzzles in size 1, one has come up slightly larger than the other two. That being said, for our purpose its ok after moulding it and fitting it to a different buckle position.

Excellent! Fast delivery and instant response on WhatsApp

Quick shipping and user friendly website

Well done

very nice

Excellent Delivery service! Timely customer service

Price is very competitive. Using SF for delivery is great.

Easy to shop, pay and quick delivery

Quick delivery

Speedy delivery and bargain price! Highly recommended👍🏻

Fast delivery

Quick delivery

Fast delivery, cheapest price

訂貨快靚正，送貨職員有禮貌👍

I do not order on line and always talk to Mr Chan whom is 100% helpful . I get all my products that I love and they are delivered very quickly . Just feel the Soup is very expensive !! I am totally pleased with your service and this suits me to a T

Amazing service and very responsive to urgent situation.

Fast delivery and hassle free.

Except the delivery time restriction, price, order platform and customer service are pretty good.

Delivery person was not acceptable. He was just rude and I think lazy. ( first person- he refused to deliver to the boat and just hang up the phone..) Products were good!

Used e-pet for the first time. Very quick and efficient.

服務好好，送貨也快，由於我本身養4隻狗，所以買了很多狗零食及罐頭，我也有餵街貓的習慣，我和你的同事whatsapp對話希望攞Sample係俾街貓的，現在貓貓每日會定時定候嚟食，你同事好好人👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

Always reliable and fast delivery. Well done e-pet!

服務態度非常好，盡量配合客戶要求，速遞費， 貨品相對比其他優惠👍🏻