i couldnt believe they worked hard for me to save alot on my monthly auto loan two thumbs up openroad
The application process was so quick and easy!
If you are looking for a better way to refinancier your car, this is the way: I get a new auto loan with low interest rate and payment very fast, more than I expected. Very good Service, the staff was veery professional and help me through the entire process ( Cecilia). Thank You!
Very professional and quick service
Open Road lending was very helpful all through the process...The customer representative was there all the way to assist me with all the paperwork, uploading documents, and with any concerns or questions that I had....She kept me well informed all through the process.... I do recommend them to any one that would like to refinance their vehicle.....
The easiest loan experience I think I've ever had. I received great communication with Wendy via email and text. I'm at work most business hours even with the time difference we're located in. To be able to text and be short, and to the point was so nice. if she needed documentation, i just let her know when I'd get it out to her and she would follow up. it was so simple. Thanks
Everyone I worked with was happy to help me!
They approached me which made me nervous at first. But the whole process was pretty easy and they communicated every step of the way. Even texted me info personally. Great job
Wendy was fantastic .. She kept commutation open and walked through everything I needed. She is a top employee and made my experience 2nd to none
I came home from work and got online to complete my application. I had approval the next day, completed my online forms and returned everything to them. Jessica would call me back whenever I left her messages. Everything went smooth and I am saving almost $200.00. I am very happy and pleased with my experience with OpenRoad and would highly recommend them to my family and friends.
Was great. I enjoy talking with you everything was great. Thanks so much........????????????????????????
Great experience and very professional people to work with
Everyone I talked to was very polite. They answered all my questions, and explained every step completely. I was informed very quickly of progress and what the next step would be. Theses are the only ones that didn't turn me down and actually helped my situation.
Refinancing my car through them was the smoothest and fastest transaction I have ever done in my 58 years of doing business. They were extremely professional and did everything they said they would do quicker than I expected. I will highly recommend them to everyone I know.
I loved working with Mona Johnson. I am so glad to be saving close to $30 a month on my car loan! My only complaint is that Open Road did not disclose the fact that they "sell" your loan package to another partner lender or bank. So I was shocked when Wells Fargo Dealer Services called me and sent me materials in the mail. I wished that had been told to me because I thought I would be dealing with only Open Road Lending. But as long as none of the loan details were changed, I'm happy. They were able to get me to where I wanted in regards to payments.
This was an easy process and staff was very friendly and helpful. There was a small lag in communication between my finance company and open road so make sure you continually follow up until complete. Other than that I am exceedingly pleased.
Was overall a great experience very painless my only idea is to have more customer contact overall process moved along great and i saved 5 % interest and 227 a month cheaper
I would like to thank you for being so easy to finance & lower my payment, plus I do not have to pay until the next month, I get a month free! Thank you again so very much
Plain and simple, they did what they advertised.
Your employees made this experience very easy to transition from one company to another thanks again
Mona was awesome! Very communicative and helpful! Saved me $40 a month off of my car payments!
Experience from start to finish was almost 100%. My only wish is that more attention had been paid to my request for a shorter loan term because my desire was a lower interest rate, not the lowest monthly payment. If that had been followed from the beginning would have been a 100% instead of 95%
I had a good experience with OpenRaod Lending. The only complaint that I have is that my husband and I had to sign and get papers notarized multiple times due to the papers sent by OpenRoad not having our names exactly like our drivers license. It took us 3 weeks to get everything finalized because my husband and my work schedules. I had to pay to have the paperwork overnighted twice ($50). If the paperwork just had our names correct the first time it would have been a much faster process. In the end we are happy that everything finally went through and we are satisfied with the money we will be saving.
Alia was very prompt and helpful in letting me know how and what to send for my refinancing. I am soooo glad I did this!
My experience with OpenRoad was a good one and I would recommend them to a friend.
Everything went smoothly and fast would recommend this company
The staff was very helpful and professional. Everything was seamless and accomplished in the time period specified.
Thanks OpenRoad Lending, and a special thanks to my loan specialist, Ms Cylver Lyles for saving me over $2200 for the year. The process was easy and quick. A+++
They did a tremendous job for me
Very smooth process.
The process was very easy and quick. Everything was done online and by email. I was able to communicate and reply to requests by email while I was at work. The whole process was painless and my original loan was paid off within days of the final approval!
Awesome service throughout the entire process! I was so pleased with the service I refinanced another vehicle through OpenRoadLending. They make whole process simple, and quick. The communication from start to finish was exceptional. It only took a few days to get approved and have my loan payed off by the new creditor. This is by far the best experience and service I have had in my 38 years of financing automobiles. They even gave me a $100 referral gift for referring myself when I came back to ORL for my second refinace. How great is that? It was great!!!!! PRL
Excellent service
The refinance was fast courteous and acceptable. The only downside to it was the payment scheduling was incorrect. Had this been something that was not preplanned for it would have been a problem. Good service otherwise.
Bait and switch game.
Best quick service. I wasnt really thinking about refinancing but when i saw a recommendation on creditkarma and i got a mailer from open road i thought yes it's time to get a lower APR. The service was quick and easy. Get the email send fill out and sign and send back. Within a week i was approved for a much lower rate for the same about of months i had left on my contract so i had nothing to lose.
Wish I'd have known they were head hunters for numerous financial institutions. The numerous hard inquiries were a big blow to my credit scores that I'm trying fiercely to recover. Think there should have been one inquiry shared by all institutions that were interested.
I did not like the paperwork process. It was long and too much was required. I've refi before with more reputable companies and the process was not as extensive and just as secure. However, I like the fact they make communication convenient that was a huge plus. I was able to text and email with my advisor and she responded really fast. They respond quick! My advisor was professional. And they have an office I could go to which made me feel more confident about who I was dealing with. It seems the company really appreciates their employees, that was a huge plus for me. When I went to the office it was very diverse, the staff were able dress comfortablely...the environment just appeared laid back. Everyone I came in contact was friendly and ensured I was taken care of. When you treat your employees well and care about them I believe you treat your customers the same. Lastly, the best thing about this company, my interest rate went down almost 6% which is a huge plus. I definitely recommend OpenRoad Lending.
The whole process was clean, quick and professional. I'm going to save money by using Open Road Lenders. Thanks
Good company but a lot of paper work
Had some delays in paperwork getting to me correctly and having to have things notarized multiple times.
I was amazed at how quick the process from start to finish was. It was easy for me to text and email the info they needed from me. I had no hassles. My monthly payment went down $110 per month. Yay.
Slick and simple with no "glitches."
I would recommend this company to anyone. Took no time at all and my agent walked me thru every step.
but eventually thanks for getting things done
They were very helpful the only problem was with receiving all the paperwork at one time but things turned around to make the experience a great one!
This was my first refinance experience. It was an extremely possitive experience.
I recommend to anyone. They lowered my payment and great service.
The experience was very quick and professional.
Except for a few hiccups with the interview process, Open Road Lending gave me a chance that others wouldn't. They were quick and things weren't complicated. For all those who are really trying to maintain their credit accomplishments, I would highly recommend using Open Road Lending!
Very courteous and friendly personnel. Thank you for the experience.
Chase with open lending, was very persistent and knew his stuff. Professional every time. I was little hesitant being new to credit karma. I was worry if this was legit. I was able to refinance at a much lower interest rate. I will update my status with the new company. Hopefully this was the right decision. To be continue...
Excellent service.staff very helpful
It was interesting they approved me through my current loan provider .
Fast, on time and great customer service
OpenRoad Lending did save me money on my car loan. Their service was excellent & they comincated with me over the phone & email whenever I need them. I do recommend them for refinceing your car!!!!
over all ireally didnt know that they your loan after getting it but all in all fine
One of the easiest things I've done. Would recommend to everybody!
Our application was handled quickly with out any hassle. Thank you
we financial two car and was a very good with the personal, and the financial officer.and we reduce our monthly payment pedro
The process was simple, short and meanigfull with staff who were courteous, sincere and professional. My questions were answered the same day. In the beginning, I had my doubts but after experiencing OpenLending, I fully recommend their services to anyone who cares to look for a loan..
I would and plan on recommending this service to others. they were very helpful and well versed in handling situations. Although we played phone tag a lot , I found it very helpful and less stressful not to have to repeat my circumstances over and over.
Great experience !!!!
Whitney Gist was great and ensured I understood and had everything from start to finish. Fantastic experience and refinance was completed within 1 week.
Very happy with the service I received it took longer than expected but Patrick kept me informed every step of the way. I saved on monthly payments but at the end the cost evened out.
My experience with Open Road leading was great. I appreciate the quick response and the follow ups. I would highly recommend a friend.
The lady that helped me with my loan set the wrong material or never set stuff that needed to be signed. I had to talk to the supervisor to get this loan done. Not happy with the customer service. Great rate on my loan!!!
My experience with Open Road Lending was excellent. Ashley was informative throughout the process. I was informed of the status of my application on a regular basis. The paperwork was effortless My interest rate is much lower than my original loan. And my monthly savings is $156!
Very willing to give me a chance for other finance companies turn their backs on me I truly appreciate it from the bottom of my heart Stephanie...Pedro Elias Aran
They took care of everything for me. Very helpful in answering my questions. They were able to provide me with a lower interest rate. Highly recommend them.
Excellent service thru the whole process
I am happy with my new payment and the loan officer was very nice and patient, please let him know I said Thank you!!
The refinance process was very smooth and quick. They were able to drop my interest rate by 5% and knocked off 19 months! Very pleased!
Alicia was so helpful to me. She always kept me informed and went out of her way to contact me. That meant alot.
The person that help me through it all was very helpful had answers to all my questions. I am happy they were able to help me. I would recommend anyone to try Openroad Lending! Roxanne D
This was a great opportunity to save money. The loan process was quick and easy. The representative assigned to my loan was constantly in touch with me and provided updates regularly. I highly recommend this for people that have a high interest rate and want to save money.
Exceeded my expectations
I am saving over $100 a month by refinancing my jeep. And open road lending and Stephanie mulligan helped me do this. They were right on top of my loan process from start to finish. I will recommend them to family and friends.
After dealing with another company that had very poor customer service, it was very refreshing to do businesses with a company who actually took the time to listen to and answer every question I had. My loan officer Abram was very professional yet personable and went above and beyond to assist me with my refinancing needs and more importantly that I understood the terms. He treated me with respect and like an individual. He even called to follow up. My loan was even less money than what I was pre-approved for. I would recommend this company to anyone.
I was quiet impressed how they expeditiously processed my loan. Representative very professional and polite.
Long process, but overall good!
Quick and easy great job guys
Great service
I would strongly recommend this company to my friends. They were easy to work with, they kept in contact with me and help me with the process. Everything went very smoothly. The gentleman that worked with me very professional and nice. It was such an easy and quick process.
The young lady who helped me was very helpful answered any and all questions . Was very spectacular people to deal with
Never refinanced before and it was absolutely great!
Went smooth on refinance. Wasn't the best rate I was hoping for but it works for now
My agent was very helpful she responded very quickly to my left message on her phone I am very happy with the help and service I receive
This company Openroad is great and will save you money.
Open road helps you reduce your payments per month and will get you a better interest rate.
It was so easy and saved me over 1000. If I can do it any one can....
fast and easy
Open road was terrific. Really helpful and easy. They made my refinance effortless.
At first I thought it was a scam. Until Katy kept calling me I finally answer her call one day and she began to tell me about a great saving, lowering my auto loan. She had my attention. We work diligent trying to get the information in to you all office. Sean who took over my account was awesome wow he kept me updated on the status of my account. I really enjoyed the service that was provide to me you have two great people that are great assets keep them. I hope that I have their names right. if not please look up my account and let them know that I Thank them for that you do. Thanks
Everything started out awesome, to words the end my designated rep said that she was not getting one of my papers. We both were frustrated. The issue took a couple of weeks to resolve. I now have my lower rate and I am very pleased with my decision to use Open Road Lending.
The service was quick and friendly
Great response and easy to work with. Highly recommend.
Open road lending was very helpful and easy to refinance my car, the girl that I worked with personally was Wendy, she was very helpful, friendly, and answered all my questions! I would recommend u guys to anyone that would like to refinance! Again thanks!!
Excellent service, smooth refinance!
The expireance was ver good. Fast and frequent communication helped me understand what part of the process I was in.