Great prices and fast shipping!
Fabulous communication, expectation fulfillment & prices! Thank you!
It was awesome. Will you stop asking me to leave you a review now?
Excellent quality, fast and efficient.
No issue, I was very pleased with the product and the purchase experience and the technical support too!
Great people...great service...so patient with my southern accent!
Excellent customer service and great prices
PBFY offers not only excellent, affordable products but also wonderful customer service and super easy transactions on their website. We've been loyal customers for almost 2 years now and we plan to stay loyal for many years to come!
I was referred to this company and my first purchase was exactly as expected.
Great. NEVER have any issues
Very SimpleShopping was easy on the website. I found it easy to decide on a bag with the pictures displayed along with weight information .
Excellent products, thanks!Great products at a fair price. Always quick delivery. Thank you!
Fast and Courteous ServiceWhen I first phoned the sales person was very helpful to select my product. Then I went on line and ordered. Fast delivery as promised.N Bhat
Satsified CustomerAlways a pleasure to do business with
Great serviceProduct arrived on time and in good condition. Our product choices fit our needs and are high quality, very attractive, and easy to fill.
Awful ExperienceAwful customer service and experience. My shipment was late then shipped to the wrong address then re routed back to their department with no e mail warning or phone call nothing!
You keep changing the product with no updateIv been getting the same bags for two years I go and place my bag order what you sent me is unexceptable. Not the same product I called she told me the product was improved. Not by my standards I'm currently sourcing a new bag company thanks for nothing.
it is not the right product for my machine doesn't cut at allit is not the right product for my machine doesn't cut at all
Order reviewGood product! No complaints!
stand up pouchesIt went much smoother this time around.
received my samplesThese bags are just what I expected good quality. I will defiantly be giving them a try for my business.
samples arrived quicklyI received my samples quickly and they are great. Thank you.
Awesome Bags!I've only ordered sample bags so far, but I'm very impressed with what they sent. I'm even more impressed with the customer service and follow-ups I've received since requesting the samples.When I order, it will be from PBFY.
Very good products, but too many faulty ones sometimes.I have been purchasing standup coffee pouches for the past two and a half years. Lately I have been getting too many that either have faulty zippers ordo not open at the bottom. That causes me not only to lose the bags, but also the labels that have been placed on them.
Shorted over 100 pouches so farSo far I've purchased 7,500 stand up pouches from PBFY and I've been shorted over 100 pouches so far (a loss rate of > 1%). I've sent PBFY a message but apparently they don't feel like a response is necessary. However, I believe a review is necessary to let others know that they don't bother checking the cases they receive from their Chinese factories, or if they do, then the shortage is acceptable.The 16 oz pouch counts are pretty close to the 500/case, but the 8 oz pouch counts of 1000/case are off by at least 10 pouches per case. The 1 oz pouch counts of 2000/case are also off, at least 25 to 30 per case. I also received a bad batch of 1 oz pouches where at least 40 of them were almost completely fused together. So in addition to the lack of counting capabilities by the Chinese workers (or the intentional shortage), there's little QA involved.I'll try one more order, but if the same problems persist, I'll be looking for another supplier.
The products that I ordered are as the samples I had received. They shipped in a timely manner from basically coast to coast.
I will always give you a ten
Fast service and delivery on time.
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Effortless
PBFY offers a great variety of good quality products!
Always good quality and excellent, prompt service.
Pretty good turnaround time
I have submitted reviews for my last three purchased, each time motivated by the 10% off coupon. But the last two times I received the SAME code and was unable to use the code for the second review as it had "reached its limit". I'll give it one more try!
Free shipping should be figured automatically when the amount is above the threshold.
Great productI love using the products from PBFY for packaging my specialty coffee. Consistently excellent in quality, customer service.
As expected!Great quality and got them as expected! Will most definitely reorder.
Nice productYour stand up pouches are consist and great quality. I will be buying more soon.
Poor quality and worse customer serviceWe were provided incorrect product information by a PBFY customer service rep and then charged to return poor quality product that did not come close to meeting our clients' needs. Representing more than 600 past and present food and beverage clients as an executive packaging designer, I can only recommend providers of quality products with good customer service practices. I would not reccomend PBFY or their products to any of my clients.
Never have any problems with my ordersI order quite often for my business and have never run into a problem with this company. Wish shipping was faster but it comes from far away and I don't want to pay for 2 day or overnight so I use ground.
Great Shiny Silver PouchesThese are great shiny silver pouches to put our samples of nutritional products in. They look and feel professional to our potential customers. We've received great reviews from them regarding the quality of these pouches.
Perfect Order Every TimeI've been ordering from PBFY for a couple of years now and have been happy with their customer service and the quality of their bags.
Great ExperienceShipping was a bit expensive, but great experience overall.
very mehMy only qualm with PBFY packaging is that the product that they ship doesn't always match the picture that is advertised (to me this is fairly basic and major). Then you want to return the item you have to pay for shipping both ways, and deal with the hassle of returning the product. I 100% recommend getting samples of everything you are thinking about purchasing from the site. If not you could be sorely disappointed
great and fast servicethe only reason i gave a four instead of a five was because i kept getting bombarded with unnessary emails asking if i had received my package and if i was satisfied, etc. no offense, but i don't have the time to read and respond to all of these messages.
AwesomeVery nice samples and you can't beat the price......
Quick Response and Great Follow upWe ordered two different kinds and sizes of bags. They were delivered in a timely manner and Mike followed up with us right away. There were 6 bags instead of the expected 10 count, which was still fine because they were not the size I will end up getting after all. When I'm ready to order quantity, I will use PBFY.
The company to work withQuick delivery and great products
Sample bagsThese bags are great. As soon as I'm ready to begin my business start up I will probably be ordering some. Thank you so much.
One sample is a "yes". The Other is a maybe?Thank You for the samples. Still not sure on the 16 oz bag. Can I get a sample of the PBY2.8 Kraft bag ?
No hassle ordering
I had a great experience with PBFY. My samples came promptly, staff was helpful and overall the process was quite easy and the prices good.
Very easy to use- good products!
Reliable products with competitive pricing along with quick shipping and great customer service. My company has been using PBFY packaging for nearly 8 years and we are looking forward to many more.
I always receive my orders quickly. Good service, easy to order
Mike Pedroni was a pleasure to have spoken with and he even gave some wonderful ideas on how we can add more to our packaging.
This was my first time purchasing from you guys and I love my new bags. I love how simple and easy it is to order from your site. Amazing prices and I will be buying my bags from you all from now on! Thankyou so much
Great customer service and great on time shipping. would like to see more coupons/discounts of the Stand Up Pouches though.
We recently experienced problems with sealing the bags from PBFY, due to misaligned seals but due to expediency and need, muscled through their use, which reduced our productivity. On the next order, we spoke with them personally and explained the situation. So far, the bags from the newest shipment are performing well, and we did receive follow-up contact from them to make sure they were in good order. It would have been nice of them to give us a discount on our later purchases due to inconvenience, but I imagine that would have happened only if we had complained earlier than we didi and offered to send the bad bags back. Unfortunately, due to orders, we didn't have time to research and source another company, nor were we inclined to sift through the entire box, and through each bundle of bags looking for the bad ones. Since they did follow up, we will continue using PBFY as our bag supplier.
Great product backed up by customer service.Like the title says.
Great Products, Fast shipping, organizedWould reorder
Great timingReceived everything I had ordered in a prompt and timely manor.
Wonderful products and great serviceI have nothing but good things to say. My order arrived on time and complete. No backorders....yeah! I will be ordering again soon
Overall we're very happy with your customer service. Especially happy when you're able to ship to us in TN from KY. Save shipping.Thanks for the good service1
Excellent customer service and follow upEasy ordering w/ friendly staff. Product arrived quickly and order was complete.
Regarding the sealer I purchasedI think this is what i have been looking for to seal my sample . So far it is working.
The product packaging .The customers love the packaging, They can see the product and it is attractive on the shelf.
Excellent product & serviceThe two sets of bags I just received are excellent. Costs are competitive and time from order to reception is very quick. Will stay with PBFY!
Shipped fast and received in good condition.Ordering was easy, and product shipped in a timely fashion. Very pleased with the results.
ExcellentFantastic service
SamplesJust got them and they will be perfect for what I need. Just starting out a new business. Wish they sold them in lower quantities, it will take me years to go through a 1000
SamplesThank you for the samples. Received it yesterday. Great and fast service.
Excellent service and productI was looking for these bags everywhere, since my current supplier stopped stocking the cello bags.They are exactly what I needed! I got three different sizes and they are all perfect! The ordering and shipping process was fast! I will definitely be coming back!
Great experienceThe product is high quality and the Service has been wonderful I will highly recommend your company to anyone and everyone!
SamplesWe already received the samples and now we are analyzing them to see which one is better for our products. thank you very much.
I have been completely satisfied with our experience with PBFY the products are Great and we look forward to working with them in the next phases of our packaging.
Excellent variety of bags. We were able to find exactly what worked for us!
I needed pouches in a pinch and PBFY delivered. They were able to ship them out the same day I ordered and the crisis was solved.
PBFY is prompt and delivers a great product. From blank kraft bags to our new shipment of customized labeled kraft bags, the orders are always satisfactory.
These people provide a wonderful product that is SUPER reliable in our growing online business!
Very good product, and quick delivery!
Very satisfied Could be quicker in delivery
Always a quality product, someone to speak with and quick delivery.
Always get exactly what I ordered and on-time.
Good serviceWe've been using PBFY for several years now. They have improved the ability for customers to print their receipts - which I like very much.
Great Company!My order arrived quickly. Product was of great quality! They will be my supplier for all my larger ziplock bags.
Great ServiceOrdering online was easy, and delivery was done very efficiently and came one day ahead of scheduled date. Good Job PBFY!
Always quick and great service!Always quick and great service!
stand up pouchesThey keep in touch with you and my boxes always come fast!
AwesomeThe products I needed and service I got were spot on. Plus they offer more than I expected which is good for my future needs.
Great!Bags are good quality and shipped quickly.
best bagsbest company for bags to use coffee ground
As promisedGreat stuff, arrived on time and packaged well.
There are issues with the way things are packed.I do not like the fact that the bags we ordered ended up a semi-chaotic mess in the box. Again. Even though we were assured this was not standard practice.We were also shorted a couple of bags in the order. I decided not to contact them for 3 bags out of a thousand, due to our last experience with contacting the company.Very frustrated and will be looking for another supplier for said bags.However, the bags themselves are quite functional, and are exactly what we need, which is why we came back a second time.... and why this is a three star review.
Great bags!Great quality, super duper fast shipping! Thanks
SamplesThey do great job.
I requested some samples which I received and have looked atI have used PBFY many times to purchase packaging for my company. Most of the products have been to meet lower volume needs, or to supplement the regular packaging that we use.
Excellent serviceFantastic service.I ordered some samples(which had to be sent to Ireland) and got exactly what i needed and the follow up service was outstanding.I will be giving PBFY my business from here on in.Brian Posh Pops ltd>
AMAZING EXPERIENCEGreat company to purchase from
Excellent serviceI have receive the samples in a timely manner. And ill order from you quick delivery and excelent quality products.