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5 / 5
  • 1585Reviews
  • 10 / 10Recommend
  • 10 / 10 TrustScore

Peter

Verified Buyer

May 02, 2017

Perfect Service Great advice given over the phone prior to ordering. Always friendly and informative. This is the 2nd time we have used The Bamboo Company. Lovely healthy plants - 1st order thriving 1 year on. Brilliant....

Jules

Verified Buyer

Apr 28, 2017

Over the yellow groove bamboo moon ???? Over the yellow groove bamboo moon ???? Perfect transaction / delivery & communication ????? Thank You ????

Carol Whitaker

Verified Buyer

Apr 28, 2017

Loved the product and the service and ethos Loved the product, the ease of ordering and of course the wit and charm of the despatch advisory e-mail. Had a problem with the shipping company who lost my bamboo and not great at keeping me informed. However Matt at the bamboo company took ownership, sorted everything out and arranged a replacement to be sent out to me very quickly. Always think the true test of a company and its service is when things go awry and in this case I am very happy with how they dealt with the situation. Thanks Matt.

Darren

Verified Buyer

Apr 26, 2017

Excellent service Excellent service, and the plants were in great condition.

Dean

Verified Buyer

Apr 24, 2017

Great friendly service. Great friendly service.

Lorraine

Verified Buyer

Apr 23, 2017

Great service Great service! they even reminded me to water my bamboo- thank you

TANYA GREEP

Verified Buyer

Apr 22, 2017

Wonderful Wonderful. Best bamboo I've bought. The plants are so 'full'. Excellent.

Susan

Verified Buyer

Apr 21, 2017

fast service,quality products, decent prices fast service, professional delivery, good quality plants (bought 6 black stem bamboo last year too, which have grown quickly and are healthy). and like the fun emails too. Decent value for money too.

BobH

Verified Buyer

Apr 19, 2017

Speedy service Speedy service, good, strong plants supplied and some humour in their correspondence

David

Verified Buyer

Apr 18, 2017

I bought a black bamboo plant last week … I bought a black bamboo plant last week which was sent by carrier shortly before the easter holidays. The plant had gone on a detour with the courier and because of the holiday it had spent an extra two nights at the depot even so communication with the bamboo company was good. And I must say the plant was in really good shape with lots of Culms and bushy foliage and loads of new Culms just breaking through. So different to the sad looking bamboo at a garden centre i had seen. Very happy customer and I would recommend the bamboo company

Margie

Verified Buyer

Apr 15, 2017

Very good plants but no Fertiliser as … Very good plants but no Fertiliser as promised. Good firm to deal with on the whole.

Response from BambooGiant

Apr 15, 2017

Hello Margie, sorry if there was no fertiliser with your bamboo, I have your order reference, I'll send some up to you for next week. Kind Regards Matt

Debbie

Verified Buyer

Apr 13, 2017

Great service and quality Excellent service recieved bamboo plants the next day after ordering. Excellent quality plants just what we wanted and are as they were described. Very pleased and would highly recommend, well worth the money .

Stuart

Verified Buyer

Apr 12, 2017

Very pleased with the bamboos and … Very pleased with the bamboos and promptness of the service

Paul

Verified Buyer

Apr 12, 2017

Very helpful Very helpful, a great service & quality plants. Highly recommended.

Simon

Verified Buyer

Apr 09, 2017

Well established bamboo Delivered within a couple of days of ordering, well established plants that will hopefully last for years. Would use again and recommend to others.

TC

Verified Buyer

Apr 08, 2017

great service We ordered 8 bamboo plants on the Sunday, they arrived Thursday and planted Saturday. Price very reasonable, bamboo good quality and delivery v prompt. Very satisfied.

BJ

Verified Buyer

Apr 04, 2017

Excellent service So pleased with my bamboo plants. They are in excellent condition and arrived as promised. Thank you.

Sarah

Verified Buyer

Apr 03, 2017

Great service Great service - great bamboo!

John

Verified Buyer

Apr 03, 2017

Excellent communication and service Excellent communication and service, plants delivered quickly and in good condition

Liz

Verified Buyer

Apr 03, 2017

Another Bamboo This is my second purchase from the Bamboo company. Another fabulous plant. Excellent service and customer care.