Perfect Service
Great advice given over the phone prior to ordering. Always friendly and informative. This is the 2nd time we have used The Bamboo Company. Lovely healthy plants - 1st order thriving 1 year on. Brilliant....
Loved the product and the service and ethos
Loved the product, the ease of ordering and of course the wit and charm of the despatch advisory e-mail. Had a problem with the shipping company who lost my bamboo and not great at keeping me informed. However Matt at the bamboo company took ownership, sorted everything out and arranged a replacement to be sent out to me very quickly. Always think the true test of a company and its service is when things go awry and in this case I am very happy with how they dealt with the situation. Thanks Matt.
fast service,quality products, decent prices
fast service, professional delivery, good quality plants (bought 6 black stem bamboo last year too, which have grown quickly and are healthy). and like the fun emails too. Decent value for money too.
I bought a black bamboo plant last week …
I bought a black bamboo plant last week which was sent by carrier shortly before the easter holidays. The plant had gone on a detour with the courier and because of the holiday it had spent an extra two nights at the depot even so communication with the bamboo company was good. And I must say the plant was in really good shape with lots of Culms and bushy foliage and loads of new Culms just breaking through. So different to the sad looking bamboo at a garden centre i had seen. Very happy customer and I would recommend the bamboo company
Hello Margie, sorry if there was no fertiliser with your bamboo, I have your order reference, I'll send some up to you for next week. Kind Regards Matt
Debbie
Verified Buyer
Apr 13, 2017
Great service and quality
Excellent service recieved bamboo plants the next day after ordering. Excellent quality plants just what we wanted and are as they were described. Very pleased and would highly recommend, well worth the money .
Well established bamboo
Delivered within a couple of days of ordering, well established plants that will hopefully last for years.
Would use again and recommend to others.
great service
We ordered 8 bamboo plants on the Sunday, they arrived Thursday and planted Saturday. Price very reasonable, bamboo good quality and delivery v prompt. Very satisfied.