Great products, excellent customer support, quick shipping! CS had a buy one, get one sale and I needed to replace two sets of bands. The website showed one of the bands as "out of stock" and the sale was about to end. I sent an email asking if I could purchase at the sale price and wait on backorder until the second set was available. I received an email the next day telling me the second band had just come back in stock, my cart had been updated and I was provided a link to my updated cart. All I had to do was go to my cart and the purchase was all setup - pay, ship, receive... all super easy!
Oh by the way - CS shoulder system is amazing! I used it as soon as I was allowed following rotator cuff surgery on both shoulders (not at the same time). CS supported my PT/rehab program and had me back to pain-free full range of motion quickly. I use it several times per week still, 4 years post surgery and my shoulders remain pain free at 57 years old. Easy to use, convenient and works great!