I somehow lost my charger and ordered a replacement. I think I paid for priority shipping and it came very quickly. And I was able to use my ecollar again! Hooray! Thank you.

I have had the Educator 2box system before and I loved that collar. This new one will be as good. I do wish that Educator could come up with a slightly more ergonomic fitting box like the Dogtra Arc. Other than that I have no suggestions to improve their products. Customer service on my old collar was excellent, I expect the same for the Mini.

Its very high quality and you can feel that the instant you take it out of the box and hold it in your hand. Very easy to use and my dogs respond very well to it. Customer service was outstanding and it arrived earlier than I expected ....thanks for the great product and service!

great price and delivered with good timing! Easy to install.

Fast shipping, works great.

Prompt service and delivery. Product fit perfectly.

Not as flexible as I thought but will likely loosen with more use. I use these collars with minimum tension and this must be installed snug for the bungi function. Great quality but consider if bungi breaks in the bush, collar is lost (my dog is a far ranging hound). I put a paracord safety across the bungee attachment. Best thing is the speed of putting collar on/off but again, active dogs may release it in the bush, not likely but she has surprised me in the past. Not a required accessory but more of a luxury and I may go back to the oem version for 100% reliability. This company is the best and I recommend them 110%!

The product seems great so far as it has only been a couple weeks, but the help and service so far has been superb.

After reading many reviews from trusted sources I decided on the Educator collars for my dogs. I really LOVE that the Educator receivers have a nice bright LED light on them, huge plus because I walk my dogs early morning while it's still dark. Either way, I've had my collars for over a year and they started to not keep their charge for very long, had an LED light out on one of them, and the vibrate feature was noisy as well. So, I decided to purchase batteries for the remotes and new receivers. When I received my order I thought it had been fulfilled incorrectly because the receiver didn't match my current receiver and would not sync with my remote. I contacted customer service where Ashley informed me that my model had been discontinued. My heart sank when I first heard that my model was discontinued and no longer being sold, including parts, and that the new receivers didn't sync with my model remote – was not a cheap purchase and barely over a year old. Then Ashley did the most AMAZING thing and informed me that I was still under warranty. I now have the updated model and I was refunded the cost of my replacement receiver and sent the new model remote. I couldn’t be more thrilled! Not very often you come across a company that stands behind their product and warranty. Especially, without asking them to. Educator collars are a high quality product with the bonus of lights and an ergonomic easy to use remote. I’ve used other brands with other people’s dogs and I was never really impressed with the fit, button layout, or design. I recommend Educator Collars 100% with no hesitation and I am a customer for life!

After reading many reviews from trusted sources I decided on the Educator collars for my dogs. I really LOVE that the Educator receivers have a nice bright LED light on them, huge plus because I walk my dogs early morning while it's still dark. Either way, I've had my collars for over a year and they started to not keep their charge for very long, had an LED light out on one of them, and the vibrate feature was noisy as well. So, I decided to purchase batteries for the remotes and new receivers. When I received my order I thought it had been fulfilled incorrectly because the receiver didn't match my current receiver and would not sync with my remote. I contacted customer service where Ashley informed me that my model had been discontinued. My heart sank when I first heard that my model was discontinued and no longer being sold, including parts, and that the new receivers didn't sync with my model remote – was not a cheap purchase and barely over a year old. Then Ashley did the most AMAZING thing and informed me that I was still under warranty. I now have the updated model and I was refunded the cost of my replacement receiver and sent the new model remote. I couldn’t be more thrilled! Not very often you come across a company that stands behind their product and warranty. Especially, without asking them to. Educator collars are a high quality product with the bonus of lights and an ergonomic easy to use remote. I’ve used other brands with other people’s dogs and I was never really impressed with the fit, button layout, or design. I recommend Educator Collars 100% with no hesitation and I am a customer for life!

Customer service quick at responding and helping me fill my order.

I've had my collars since the business started under the old name. They have helped me twice with great customer service and with the new batteries I just ordered the collars are back to working like new.

The shipping was great. It came faster than I expected! Directions were in the box on how to link the new controller to the existing collar. Everything worked out flawlessly!

I would 100% recomend the product and this company they are both excellent amazing support thank you so much everyone that helped me I will shop again from you

Great service. Responded to my inquiry about which charger was correct for my model of collar quickly. Contacted me personally about shipping preference to save me time and $$.

Truly blown away with the excellent help from this company the product is amazing works brilliantly controlling several dogs with bad habits, and stubborn recall, as they get focused on other things, I have have been successfully using the tapping sensation to date on a couple of the dogs Thank you so very much for a great investment

Bradley was provided outstanding customer support, helping me select the right product for my application, and answering all product and functionality " how-to" questions. I started my training with the k9-800 tactical two weeks ago, and my high energy stubborn chocolate lab is responding really really well to Pavlovian training method with the vibration and tone.

Arrived and was rugged as expected. Spring more than adequate to retain in place for strenuous work dropping the controller and picking back up. Better than lanyard to allow placing at convenient attachment points.

The quality of this e-collar is excellent, feels much more sturdy than cheaper options. The buttons are placed well so you can easily push them without looking. The videos on the website make setting it up a breeze, and the training videos by Jeff Gellman are very helpful. Since I camp with my dogs, I love that it has a light option that turns on remotely. My biggest issue, and the reason for 4 stars vs. 5, is that the contact points that come with the collar are really not helpful with a thick/ double coated breed. I have to adjust the collar uncomfortably tight, which makes finding the working level nearly impossible because he's then too focused on the collar for me to accurately tell where his level is. We've been able to make it work so far, but it's not feasible for me to keep adjusting it when we're trying to work. Now, I realize I can purchase new contact points. And that's what I'm doing. What's kind of irritating is the added cost for me because I have a thick coated dog. It would have been nice to be able to use this item properly right out of the box. With shipping, the extra contact points will cost over $15. It seems like it would be a better to have an option for people purchasing this device to choose whether it's for a short, thick, or long coated dog, and then send along the appropriate range of contact points, instead of expecting some of us to pay extra.

I ordered batteries for my remote trainer and before the order was shipped a customer service representative contacted me to ensure the batteries I ordered were for the correct device. They actually were, and my product was shipped right away. I will recommend buying from this company.