The process was much longer than I expected particularly as we have an existing loan with you

They are very knowledgeable and helpful throughout the whole process. Coming in I was very confused and wasn’t sure even where to begin. After my meeting I had peace of mind and was able to understand the process.

Great Experience!

After three wonderful years of having no problems whatsoever, this last year was anything but wonderful. It was problems after problems that seemed to go on endlessly. It was upsetting not only to me but the student and her family. We didn't think the loan would be done in time and it did end up being distributed later than it should have, leaving the student to find the funds to pay for her rent by borrowing money to cover it until funds were available. Thank goodness this is the last year we all have to go through this. I don't think I could weather the storm again.

Had some difficulties identifying the documents that had to be uploaded.

it was such an easy process that cut my interest rate in half. i was happy to see that predatory loan balance hit 0

You guys are smoky the best to deal with. Super easy application process. Never had an issue.

I would say that the process to apply for the loan wasn’t as long as I thought it would be and it was sent it right on time.

This was the first time we request a loan for Education purposes and the experience with EDvestinU was absolutely wonderful. We had a few issues that were quickly escalated and fixed by staff, always able to talk to a person and received excellent service. I cannot recommend them enough, I'm absolutely glad we chose them for my daughter's college loan.

The process was very easy and stress free. Customer service was phenomenal when it came to response time and providing assistance. This is the first child going to college and I am so happy I found EDvestinU because when it comes to my younger child needing loans for college I already know where to go. Thank you!!!

We are on our second year using EDvestinU and both years have been fantastic. Customer service is very good to work with. I would highly recommend!!

Great people and fast service!

3 stars -- The process seemed a bit invasive. I felt uncomfortable sharing some of the information online and concerned that it might open myself and my son to scams. And my son's bank account was actually hacked in August and not that I know the information came from this process but it confirmed my anxious feeling. It was a lot of private information and I realize it is necessary but it felt very intense and over the top.

Overall, positive experience obtaining school loan through EDvestinu. We were just not aware of the length of time needed to process before the start of school at the end of August. We started the process early July, will need to start earlier next time! There was some confusion about my (cosigner/parent) income over the month previous when filling out application. I work as a school nurse so my June income was a summer lump sum, but May showed biweekly deposits. I thought there must be other teachers/educators/certified school personnel who are applying for these loans, it can't be this confusing. Hope not to have to jump through those hoops next summer. ~Bonnie & Dan Heisey Deerfield, NH

The process of applying for a loan through EDvestinU was easy and all EDvestinu employees were knowledgeable and helpful. It made a process that could have become stressful very easy and their helpfulness was always appreciated.

Easy process, great rates!

The whole process took a lot longer than I expected, but everyone I spoke with along the way was very nice and helpful. We will definitely use EDvestinU next year, but will apply earlier.

The process was fairly simple and customer service was great. Payment timing could have been a little quicker. Overall communication was timely.

I am very likely to recommend this to other college students looking for a student loan service!

Very easy to use and quick decision