The experience was not good. We were not told at the outset how it would work, and that a company would provide the loan and another would distribute it. It took us more than four weeks to secure the funds, which were needed quickly. I had to make numerous calls to EdVentinU and received incorrect, incomplete or misleading information each time, such as when I was told that the funds had been "released" and then called the university, which had not received them and only found out after a second call to EdvestinU that a different company actually distributes the funds. I would never used you guys again. I told people on the phone who I dealt with that they need more training to be able to more thoroughly communicated to customers exactly what the entire process consists of and where in that process we are on a given day. It was a dreadful experience. Customer service was friendly, at least.