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4.9 / 5
  • 202Reviews
  • 10 / 10Recommend
  • 9.9 / 10 TrustScore

Daniil Mironov

Jan 19, 2023

Very high quality furniture, very pleased with Alex communication that helped throughout the process of: showing product in the showroom, making exclusive render to help us choose exactly what we want, and shipping and assembling the wall bed, sofa and a bookcase. As for the assembly team, they were great! On time, clean very professional! And they listen to every whim of us, like where to put the bed or the bookcase before finally mounting it to the wall. After the assembly the room was even cleaner than before!! All in all the whole process was as easy as it could be with furniture, all thanks to the MultimoBed stuff!!! https://lh5.googleusercontent.com/p/AF1QipNbyqlaA7N_g4LPSNHmQrQnt9NIksvwoliYOTW3=w150-h150-k-no-p https://lh5.googleusercontent.com/p/AF1QipNjPuURMTOVXfV89ZbeQtkDIoeP2ZePN5xzme7m=w150-h150-k-no-p https://lh5.googleusercontent.com/p/AF1QipNbyqlaA7N_g4LPSNHmQrQnt9NIksvwoliYOTW3=w150-h150-k-no-p https://lh5.googleusercontent.com/p/AF1QipNjPuURMTOVXfV89ZbeQtkDIoeP2ZePN5xzme7m=w150-h150-k-no-p

Chris Panks

Jan 14, 2023

Very disapointed: 1. Delivery process: left behind huge palate 2. foam packing broken in many pieces with scraps blowing in the wind 3. The front of the bed came in three pieces which is not pictured as such. We expected better service and product from an European product. Would return it if we could.

Response from Multimo Beds

Jan 24, 2023

Hello, Chris! We apologize for the experience you had with the delivery. We use a transportation company for delivering our products to certain areas, where we don't have our own team. As you can understand it's a third party with their own protocols and, unfortunately, all of them deliver in pallets for safety reasons. On our side, we always ensure to have everything packed in a pallet for better protection and safety of items in long transportation. We also additionally ensure to use of foam protection for the same reason for the safety of freight. As you can understand in a long transit a lot of products may easily get damaged. In this particular case, delivery was from Florida to Washington, which is a very significant distance, that may include the transition of freight by several tracks sometimes. We understand that you may have expected the delivery process to be different and we hope you see now that we do our best to deliver products safely and securely for our customer satisfaction, as this is our main goal. Regarding the product itself, please see below the product page showing that the bed model that you ordered has a front panel with 2 lines on it, indicating 3 panels: https://www.wallbedplace.com/simple-full-murphy-wall-bed You can also see it in the video: https://youtu.be/z-HDzwkGpZ0 You also can see the manual here that shows 3 pieces as well: https://www.multimobeds.com/files/assemble/A753.pdf For more reference please see our page with customer photos: https://www.wallbedplace.com/customer-photo-gallery

Damon Mininni

Jan 09, 2023

I can not say enough !!! What professionals. They were amazing neat clean and detail made sure all ways perfect in every way !! Totally recommend them. Kudos to Peter and Dima great job guys 👏👏👏

Damon Mininni

Jan 09, 2023

I can not say enough !!! What professionals. They were amazing neat clean and detail made sure all ways perfect in every way !! Totally recommend them. Kudos to Peter and Dima great job guys!

Tony Murolo

Jan 02, 2023

Could not be happier! From the moment we met with Zara at the show room right up to the installation, everything went so smoothly. Zara answered any questions or concerns we had immediately. The installers came on time, with the right tools and knew EXACTLY what they were doing. The bed itself is so easy to use and has really opened up space in our studio apartment. We purchased the mattress separately from Nectar. After years of looking for a Murphy bed, my only regret is that I did not do it sooner.

Danilo Aquino

Verified Buyer

Dec 22, 2022

My family loved our new compact murphy bed! Thank you for the professionalism and quick response. It was a pleasure in working with your team.

Kathy

Verified Buyer

Dec 22, 2022

Love the Murphy beds modern beautiful design! The installation process was professional and very quick!!

Response from Multimo Beds

Dec 22, 2022

Hello Kathy Thank you for your business and review.

Andy G

Dec 21, 2022

So place is awesome, had a bed installed for over a year now and the quality is great and very affordable, especially when compared to other places. Also, the turnaround was super quick and delivery / installation was smooth, def would recommend this to anyone.

Christine Gambino

Verified Buyer

Dec 06, 2022

Excellent service and bed is exactly what I wanted for a small second bedroom

Kelly

Verified Buyer

Nov 29, 2022

We are so happy with our bed! Murphy beds are expensive and we were nervous about the investment. While this bed was a little pricier than others you can buy online, the quality, design input and customization, professional installation, and customer service we received was 100% worth any additional costs. Highly recommend!

Tony

Verified Buyer

Nov 14, 2022

Very High Quality Furniture that looks beautiful as well as being functional. It's very easy to raise and lower the bed and the action is smooth. My only negative would be that there is no self-leveling desk option for Twin Size beds. It was worth it for me to have Multimo install the beds but it looks someone with the time and some basic skills would be able to do it with another person helping.

Dorothy Diaz

Verified Buyer

Nov 14, 2022

Best sevice I ever received from anyone.

Debbie M

Verified Buyer

Nov 08, 2022

Had a custom Multi Wall bed installed and Alex and his entire team where communicative, helped so much with design ideas, highly responsive, could not be more happy with the outcome and how th room is transformed. Thank you Alex for your guidance!

Michael Danton

Verified Buyer

Nov 07, 2022

Excellent product, excellent installation very professional

Illia

Verified Buyer

Nov 07, 2022

I love my new furniture from Multimo. It looks great and quality of the furniture is amazing. I was very pleased with the service they provide, and assembly. Great company. Thank you! :)

Rares

Verified Buyer

Oct 25, 2022

Great experience. The bed is well designed; delivery and installation were flawless.

Kurt Holuba

Verified Buyer

Oct 24, 2022

I had a fantastic experience! We were very impressed with the quality and professionalism in the NYC showroom- that really won us over. Delivery was within 3 weeks. The delivery and assembly by their team was quick and easy. I was most concerned with the fact that their pieces are made of compressed particle board. However, when you look at the material up close and feel it, you can see it's very sturdy and looks great in any room. Their communication was flawless throughout the process. We are very happy with our Murphy Bed and would definitely recommend to anyone!