I ordered the Rincon Compact Full/Double Murphy Bed and to be honest since I didn’t find many reviews on it I was hesitant to purchase this item, but with Alex helping me and putting an ease to all my worries I bought the bed. Honestly 10+ for customer service he is awesome I would’ve never made the purchase if it wasn’t for the great customer service. There were some minor adjustments that had to be made to complete the installation, but nothing crazy. It all worked out, it took about an entire day to complete we began around 9AM and finished at 11PM with a few breaks In between. Truly a this bed is wonderful, you may think it’ll work maybe just as a guest bedroom set but this is our main bed. We work from home and enjoy this bed set. It’s an awesome deal you have A bedroom set, an office and a lounging area at the same time plus it’s very elegant.