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4.7 / 5
  • 3697Reviews
  • 10 / 10Recommend
  • 9.49 / 10 TrustScore

William Collier Jr

Verified Buyer

Apr 30, 2024

Very professional! Thanks!

Michael Reid

Verified Buyer

Apr 28, 2024

Great job open roads

Phyllis Blocker

Verified Buyer

Apr 21, 2024

The loan process was great. I applied online and completed in a very short time frame. I was informed at each stage of the progress. The loan agent was very helpful.

Shannita James

Apr 18, 2024

My refinance process was easy especially with William he made sure I understood my new terms and I didn’t miss out on any other offers to protect my car. I would recommend Open Road to my family and friends.

Lisa Radlove

Verified Buyer

Apr 11, 2024

First time I used them. They got me to where I needed to be in an effortless process. I will be using them again. Highly recommended

SARAH BREITBARTH

Verified Buyer

Apr 10, 2024

Great customer service!

JOHN BORCHARDT

Verified Buyer

Apr 09, 2024

Open Road is a great experience for refinancing my vehicle. Everyone I talk to, especially Jan, or helpful friendly, and got me the information that I needed quickly. Response time to a text or returning of a phone call was very very good and total time from start to finish, was four days and that included a weekend. I appreciate the efforts of everybody in their customer facing departments.

rajinder aujla

Verified Buyer

Apr 09, 2024

Great customer service

Patricia Stewart

Verified Buyer

Apr 09, 2024

very nice and informative to work with

Angelica MartinsPereira

Verified Buyer

Apr 08, 2024

I am extremely satisfied with the services provided by openroad lending. They are very attentive and quick with the entire process. Thank you very much to openroad lending for helping me

Alexandria Aguilar

Verified Buyer

Apr 04, 2024

My agent was very helpful and gave me options when all doors were almost closed for me. Thank you

JORGE CARDENAS

Verified Buyer

Apr 03, 2024

The people were friendly & helpful. The process was easy & smooth, very satisfied with everything.

Lisa

Mar 29, 2024

Maegan at OpenRoad was so helpful and answered all of my questions. This is the first time that I have refinanced a car and I can't believe how quick and easy the process was. OpenRoad was able to save me over$150 per month on my payment. I will definitely call Maegan or Ian again when I am in need of their services again because they have made a very happy and satisfied customer.

Andrew Teffenhart

Mar 28, 2024

Adam was a great customer service agent

Matilde Rivera Aguilar

Verified Buyer

Mar 27, 2024

I was having some financial problems, so I decided to refinance my vehicle. OpenRoad Lending was in my list of references. This was the best choice for me. I went on line and applied for the loan. All the people that I talk to, were nice and ready to help me. I had a couple of agents that help me. Paige and Mona kept me on top of everything that I needed. Always pleasant and knowledgeable. I would highly recommend OpenRoad Lending to anyone who is having financial difficulties. Thank you again for your service. MRA

James Ford Jr

Verified Buyer

Mar 27, 2024

Megan was very helpful always kept me up-to-date. Always return phone calls even though I was getting frustrated. She kept me in the loop great person.

GLORIA CLARK

Verified Buyer

Mar 26, 2024

Knowledgeable, professional, and friendly personnel. They constantly keep you up to date and in the loop.

Alex Chaithonh

Verified Buyer

Mar 26, 2024

Good

LINDA SLOAN

Verified Buyer

Mar 26, 2024

Jalisa was great to work with.

Ronald Morton

Mar 25, 2024

Waste of time. First I received an e-mail wishing me Congratulations, that I have been approved to give them a call. And when I did, the person on the phone said, I'm sorry we can't approve you. So somewhere between the e-mail to the phone call, I was lied to. She said to re-apply in 6-8 months, NO THANKS, Never trust Liar's. I can't trust you now, & I can't trust you then. They went from Openroad Lending, to Closedroad Lending. They said that I did not meet their qualifications, but according to the website, I do. So now the website tells you one thing, and a human being tells you another. As the Bible says, Put your trust in no man.

Response from OpenRoad Lending

Apr 06, 2024

Thank you for your comments Ronald. We regret that we were not able to assist you at this time. Your frustration is understandable. Sometimes a change in your credit as reported by the bureau (after submitting the application) or a verification that turned out to be different than originally submitted can cause a change in the credit decision. In your case it was related to your vehicle. Sorry again that we were not able to assist you and we wish you the best. The OpenRoad Team