Awesome fast service!! One week and done. They refinanced me when no one else would, I'm also thankful for credit karma for listing them on my credit report acct as a likely lender! I'm moving forward to great credit with their recommendations and FREE help!!!
My rep Justin was fantastic to say the least. He was very understanding to my hectic work schedule. He was very responsive and most importantly he did everything he said he was going to do. Thanks Justin and Open Road Lending
OpenRoad Lending was so simple, no hidden fees, fast service. It was comfortable knowing I didn't have to wonder what was happening during the loan process. They kept me updated with text messages an emails. Will use them again!
Everything went smoothly with the customer representative Lillian that I was dealing with. The only complaint that I would have if any is that you can barely understand the automated voice when calling in to the main number. Otherwise I would definitely recommend them to everybody.
I didnt think that this was possible but open road made it possible. The customer service was great. The communication with the representatives was clear and responsive. I would definitely recommend the company to friends and family.. The process was easy and quick.
Open Lending help me a great deal with getting my car refinanced at a lower payment which helped me out I would definitely recommend them to my family and friends
The experience with OpenRoad Lending was extremely frustrating. I called and emailed with no response to my application. However, I kept receiving auto generated emails and text messages asking me to call/email to complete my application. The staff kept trying to tell me I had to change my last name from my current legal name to my previous last name on my driver's license or the refinancing would not be approved. I provided a copy of my marriage license proving my name changed and still no progress was made. Follow up was non-existent. I would call and be told I would receive a follow up call addressing my concerns and it never happened. I called almost daily and the process drug out for nearly two weeks before someone finally understood I changed my last name AFTER I purchased the car and changing my name back on my driver's license was not required.
Hand down the best experience I have ever had with refinancing. Very attentive and professional to every detail.Quick service with no hassle. I would recommend this company, if you need refinancing give these guys a try...