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4.7 / 5
  • 3697Reviews
  • 10 / 10Recommend
  • 9.49 / 10 TrustScore

Sarah Richards

Verified Buyer

Nov 16, 2021

I was looking for someone who could process the refinancing of both of my vehicles and I decided to try Open Road Lending. I needed to lower the payments and interest rates. I support my daughter and her children and when she became ill and couldn't work it made it harder on me. I first contacted Open Road and spoke with Destiny Tiller who was a god send on getting my Chrysler refinance and she went above and beyond to help me. Since my experience was so great, I decided to get my GMC refinanced and this time I worked with Jalisa Thompson. I think these two ladies are the best. They are efficient, professional, and do everything they can to make the transfer smooth and less stressful for the customer. Thank you both so much for your great work.

ROBERTA TRIVISO

Verified Buyer

Nov 16, 2021

This was such an easy beneficial process to refinance my vehicle. The agent assigned to me communicated timely and very clear that I knew what was going on at all times. Kudos to this team, I would highly recommend them!

Abigail Daley-Tatum

Verified Buyer

Nov 10, 2021

Great

Juan Colon

Verified Buyer

Nov 10, 2021

Very friendly and helpful and professional

Nicole Peterson

Verified Buyer

Nov 09, 2021

I highly recommend this company! They were so easy to work with. They saved me $100 a month and $7300 in interest. They make the process very simple and handle everything in a very timely manner. They were also very helpful and quick to answer my questions and addressed any concerns I had.

Dexter Jones

Verified Buyer

Nov 09, 2021

Jenna was the best!

John Alvarez

Verified Buyer

Nov 09, 2021

Excellent job

james Musheno

Verified Buyer

Nov 09, 2021

lillian jean-louis did a nice job give her a raise!!!!!!!!

Dwight Lynn

Verified Buyer

Nov 09, 2021

Great experience friendly staff always polite and helpful

ASHTON WATTS

Verified Buyer

Nov 09, 2021

OpenRoad has saved us so much on our car.

Gary McNeal Jr

Verified Buyer

Nov 09, 2021

It was the greatest experience ever

Michael Watson

Verified Buyer

Nov 09, 2021

Lexi was great! She answered all my questions, made sure it was a quick and seamless process. Communication was flowing and I never had to wonder where we were in the process.

Yamilette Rivera

Verified Buyer

Nov 09, 2021

Unfortunately I wasn’t really kept in the loop of how things were going. I had to constantly email to which I didn’t receive responses back.

Response from OpenRoad Lending

Nov 10, 2021

Thanks for your comments Yamilette and I am sorry you didn't have a good experience with us. Our system keeps detailed notes on all communication we have with our customers so I will be sure to look at your deal and communicate with our team so we can do better next time. Hopefully the money you save on your new refinanced car loan will help make up for the inconvenience. Thanks again from the OpenRoad Auto Loan Savings Team

BRIAN KELLY

Verified Buyer

Nov 06, 2021

Great proceed fast and easy thanks

Lynda Thompson

Verified Buyer

Nov 03, 2021

Mrs Gonzales was so helpful to me. She was also very fast at always getting back with me quickly . My overall experience was great .

Craig Lange

Verified Buyer

Nov 03, 2021

Very professional and knowledgeable, my loan specialist was fantastic! Highly recommended!!! Thank you!!!!

bobby elliott Jr

Verified Buyer

Nov 03, 2021

Very safactory

emory titus III

Verified Buyer

Nov 03, 2021

Great to deal with , easy procedure, quick and efficient, and saved us 4 percentage points and about 150/month on our monthly payment

james kennedy

Verified Buyer

Nov 03, 2021

over all very easy, got a lower rate ,every thing went smooth

PHILLIP DANIELS

Verified Buyer

Nov 02, 2021

It was a pleasure working with Luis Perez a true professional!