Lauren Ramsey

Verified Buyer

Jun 06, 2019

It was very easy to work with the team and to order from the website. Great customer service.

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Response from PBFY Flexible Packaging

Jun 06, 2019

Thank you Lauren! we appreciate the positive feedback. We hope to continue taking care of your needs. Thanks for choosing PBFY!

Felicia Tappan

Verified Buyer

May 29, 2019

PFY has greta products & easy online ordering with fast shipments.

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Response from PBFY Flexible Packaging

May 30, 2019

Thanks Felicia! Great to hear you a happy with our product, service and ordering capability. Happy to be of service. Thanks for choosing PBFY!

dIEGO RAUBUSCH SILVA

Verified Buyer

May 24, 2019

Great service, product received as advertised

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Response from PBFY Flexible Packaging

May 24, 2019

Diego, thanks for the review. Glad you are satisfied with our service and products. We look forward to continuing to service your needs. Thanks for choosing PBFY!

Chris Francis

Verified Buyer

May 22, 2019

Easy to order. Easy to talk to someone when you need help. PBFY made it happen. Perfect.

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Response from PBFY Flexible Packaging

May 23, 2019

Hello Chris. Thank you so much for the nice review. Happy to hear our products and service meet your needs and expectations. We appreciate you and your continued business. Thanks for choosing PBFY!

sean litke

Verified Buyer

May 21, 2019

Had a 2 package shipment, one was delivered to a house about 2 miles away and the other was delivered about a week after I went to the house to ask them for our package.

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Response from PBFY Flexible Packaging

May 22, 2019

Hello Sean. I am sorry to hear the package did not deliver correctly. Receiving your package in a timely manner is something that is expected, unless it is something out of our control. A CSR will be contacting you to further look into why this happened and to ensure it will not happen again.

Santa Sauceda

Verified Buyer

May 14, 2019

I am sorry I am usually not one to complain but your website said package would be delivered on a certain date and it wasn't. When I called to check the status the rep helping me was rude and hung up on me. I couldnt get a word in before she gung up on me. Never again will I use this company.

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Response from PBFY Flexible Packaging

May 15, 2019

Hello Santa, I am so sorry you had a horrible experience not just with our website, but with one or our staff as well. A CSR will be in touch regarding this issue to further look into.

Anna Maria Pouchet

Verified Buyer

May 13, 2019

It was easy to choose the bags pics and dimensions were available. Shipping was hassle free

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Response from PBFY Flexible Packaging

May 13, 2019

Hi Anna, Thank you! Glad to hear the website is easy to reference and navigate, and that shipping wasn't a hassle. Thank you choosing PBFY!

Jasmine Stine

Verified Buyer

May 11, 2019

Product was great and came quickly. Thank you.

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Response from PBFY Flexible Packaging

May 13, 2019

Thank you Jasmine. We appreciate the positive review. We look forward to being your go to for your bags. Thanks for choosing PBFY!

Jan Slezak

Verified Buyer

May 10, 2019

great bags, choices, customer service and pricing. love the fully compostable ones, since many customers require this.

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Response from PBFY Flexible Packaging

May 10, 2019

Hello Jan, thank you so much for the great review. So happy to see we are doing well in all areas of the business. We look forward to continuing business with you. Thanks for choosing PBFY!

Holly Snow Canada

Verified Buyer

May 04, 2019

Quick and easy!

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Response from PBFY Flexible Packaging

May 06, 2019

Thank you! Glad you had a quick and easy experience to meet your needs. Thank you for choosing PBFY!

Fadia Alchaar

Verified Buyer

May 03, 2019

Very nice and good quality

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Response from PBFY Flexible Packaging

May 03, 2019

Hello Fadia, thank you for the nice review. We hope to continue being your supplier and provide excellent customer service with the quality of our products. Thanks for choosing PBFY!

Grant Schoenlein

Verified Buyer

Apr 22, 2019

Awful experience thus far. Sent incorrect parts. Sales rep has not contacted us back. Technician has not contacted us back. Keep your 10% off coupon. Not interested in shopping from you all again.

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Response from PBFY Flexible Packaging

Apr 23, 2019

Hello Grant. This is very upsetting to hear. We are so sorry you have had a frustrating experience. A CSR will be contacting in regards to this experience and fixing this issue.

michael troast

Verified Buyer

Apr 17, 2019

Way better than our previous bag suppliers. Quality great and delivered in timely fashion.

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Response from PBFY Flexible Packaging

Apr 17, 2019

HI Michael, thank you for a the great compliment. Glad to hear we are meeting your needs and that we have gained a great new customer. Thank you for choosing PBFY!

Joseph Thomas

Verified Buyer

Apr 16, 2019

You guys are great!

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Response from PBFY Flexible Packaging

Apr 16, 2019

Thanks Joseph! we appreciate the positive words. Happy to hear you are happy with everything. Thanks for choosing PBFY!

Steve Yi

Verified Buyer

Apr 12, 2019

Excellent 4oz and 8oz bags. The material is solid and the degassing valve securely in place with the proper hole punctured on the bag. Ordering online was easy and straightforward. Will order again but this time with some hot stamping. Leveling up!

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Response from PBFY Flexible Packaging

Apr 12, 2019

Hello Steve. Thank you for such a great review. We are so pleased that you value the product we have provided you and the experience you had. We look forward to continuing to provide you with the best product and best service. Thanks for choosing PBFY!

CHI SUM NGAI

Verified Buyer

Apr 05, 2019

Delivery was on time.

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Response from PBFY Flexible Packaging

Apr 08, 2019

Thank you Chi! We hope the product was just as great as your delivery time. Thank you for choosing PBFY!

Vincent Fiorello

Verified Buyer

Apr 04, 2019

Easy browsing, fast shipping, and quality products.

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Response from PBFY Flexible Packaging

Apr 04, 2019

Hi Vincent! Glad to hear our quality products and service meet your expectations. We look forward to continued business

Laura Brehm

Verified Buyer

Apr 04, 2019

I love the compostable bag I buy from you guys! Comes quickly too!

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Response from PBFY Flexible Packaging

Apr 04, 2019

Thank you Laura! we are pleased to hear we have product that you love. Thanks for choosing PBFY!

Stacy Kliner

Verified Buyer

Mar 31, 2019

Great bags and reliable service!

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Response from PBFY Flexible Packaging

Apr 01, 2019

Thank you Stacy! happy to be of service. Thank you for your continued business. We look forward to continuing the great service for you!

Kevin Adams

Verified Buyer

Mar 31, 2019

Delivery was quick. Description accurate.

Helpful Report

Response from PBFY Flexible Packaging

Apr 01, 2019

Kevin, glad to hear our service measures up to your expectations. Thank you for choosing PBFY!