1001
Reviews
Reviews
1001
Recommend
10 / 10
TrustScore
9.09 / 10
customer
Verified Buyer
I am very satisfied with the battery I received for my scooter. I would not hesitate to use top mobility again in the future. It made my scooter run just like brand-new
Debra Barratt
Verified Buyer
Excellent customer service. The staff was attentive to our needs. A+ Thank you.
Rita
Verified Buyer
Judie was very helpful, not only in the ordering of the car lift but also in the exceptional service in helping me finding a place to get it installed. I'm working with therapy to use it and it is working great so far.
customer
Verified Buyer
The cover is too large! Doesn't fit snug! August 11/2'24
customer
Verified Buyer
They sent pictures and info. Got my ordered started and shipped in about the time they said it would be.
Tonja Clark
Verified Buyer
I reported this issue on July 30. I recieved the unit July 10. I sent video to Dale Garcia @Ewheels on July 30. I sent video to Shane @topmobility on Aug 5 via text message. I would like a refund so I can go to a reputable business to buy another scooter that is not defective. Top Mobility has a 30 day return policy. I am well within the 30 days. Top Mobility has decided not to honor that policy. Shane was going to process a return yesterday. Now I have to wait for Ewheels to reach out to see what they want to do. I will file in small claims court if I have to. Do NOT use either of these companies.
Cathy
Verified Buyer
The staff are patient and kind, no matter how many questions I ask. They have helped me several times in their shop at no charge. Ordered parts I needed and shipped directly to my address. Saving me a trip back to their store.
manuel galindo
Verified Buyer
I haven't got it to work. Still trying
customer dabid
Verified Buyer
Only had half of the inventory I ordered
MARK AND NANCY Tracy
Verified Buyer
Great products with timely delivery. Minor fowl up on the price / billing but was quickly identified and resolved by Top Mobility.
Monica
Verified Buyer
Wonderful company that worked with my needs and got the lift shipped out in time for me to have it put on my car when the trailer hitch was put on. Every time I called the phone was answered with very pleasant workers that made me feel valued as a customer. They even saved me more money than I expected. This is a real American company that puts customers first. Thank you
Linda
Verified Buyer
I purchased on 7/3 but 2 days later received literature I should have been told at the time of purchase and it was about conditions on return. So on the 6th of July I cancelled. On the 8th i get an email it was shipped but when I called Roadrunner they said they didnt have the scooter. I called and left word to CANCEL. THEN on the 11th i am told it was shipped despite my cancelling. I called Shane a manager, at Top Mobility and told him to STOP THE SHIPPING since it was still in AZ but he said I would have to pay 10% restocking fee and shipping. NO I DONT SINCE I CANCELLED 3 DAYS AFTER ORDERING AND 5 DAYS BEFORE IT WAS SHIPPED. I am disputing the entire charge. In Florida the law says a consumer can cancel within 3 days without owing anything and truthfully they had plenty of time to stop this order but chose not to. I will refuse any delivery. I have ordered through Amazon where no issues on returns regardless.
David Dunn
Verified Buyer
Customer service.....??
Tom Skillin
Verified Buyer
My business in dealing with Top Mobility was top of the line. Customer Service was outstanding.
Ziggy 63
Verified Buyer
Delivered as promised. My girlfriend couldn't be more happy with the purchase. Thank you for your quick service. If I get to the point to where I'll be needing a mobility scooter, then this is the company I'll be dealing with. Thanks again.
Mrs Burns
Verified Buyer
Rep, Judee, was SO HELPFUL and bed arrived much sooner than anticipated. The delivery company they partner with was exceptional also
Pam Eisenbacher
Verified Buyer
I'm so impressed with sales lady, Judie. My sister loves the cart
Ron
Verified Buyer
Customer service was outstanding a big thank you to Judie, she was a big help in choosing the right scooter for my wife's needs
Barrett John
Verified Buyer
receive a that had a bad rear end, it took over two months to take care cf it .I received my scooter 5/7/24I have not use it . I am still waiting for E Wheels to pick it up. If you help have them pick up the scooter. Please Help Barrett John
Mark
Verified Buyer
Customer service was great.
About Top Mobility
Top Mobility is America's leading provider for mobility scooters, electric and manual wheelchairs, lift chair recliners, vehicle lifts, mobility aids, outdoor mobility, bath safety equipment, patient beds, patient lifts, and more!
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Top Mobility is a Verified Merchant
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