2658
Reviews
Reviews
2658
Recommend
10 / 10
TrustScore
9.7 / 10
R L
Verified Buyer
Nothing negative to say. I like being able to get testing done without going through the doctor visit process, which then requires a follow up. Accesa has been very helping in achieving that. I think this approach will inspire more people to have their labs checked because it's not as time consuming and can be valuable in uncovering unrecognized problems. Glad Accesa has this service available.
B P
Verified Buyer
Everything was done fast, however, the Quest lab on wilshire does not ask you to disclose if you are taking any medications . That is problematic because you can fail a drug test.
E L
Verified Buyer
.
M O
Verified Buyer
Was a great experience
T B
Verified Buyer
Testing was great, however, my daughter's TB test was being run Friday afternoon (9/2), but didn't post so we have to wait until the following Tuesday for results due to a weekend and holiday. I would suggest any tests being run should be reported and not held due to a weekend. Otherwise very convenient.
P T
Verified Buyer
Very efficient way to monitor certain health issues that are of concern to you without the need to pay for outpatient services. I love your service!
N K
Verified Buyer
Very quick and easy to use. Helped fasten my pre-employment processing. Thank you!
R E
Verified Buyer
.
V U
Verified Buyer
Everything went well with you guys until we got to the actual lab. Nobody told me that we need to print our work order and, when we went to the lab and tried to show the lady the work order and payment on my phone she was extremely rude and dismissive. She didn't even allowed me to talk or to show what we have. I went around trying to find a place to print the work order. You guys should better train the people that are working at the lab - bad bad customer service.
D C
Verified Buyer
I didn't get my results within 4 business days. When I followed up I found that they were doing a further test that takes longer. It would be helpful if you notified customers if there is a delay. Otherwise I was satisfied and would recommend you.
B B
Verified Buyer
I was amazed with how fast the results were returned. I think it was 24 hours. Nothing could be better than that! Thank you very much!
M M
Verified Buyer
Quick and painless. Results came back really fast too. No complaints.
C J
Verified Buyer
I made a mistake and ordered the wrong test. I felt it was partially due to some ambiguity to the info online. When I contacted Accesa via email, a rep responded within a few hours. And the test that I needed to have done was completed with no extra charge. I am very pleased with Accesa's response time and customer service. I would use their service again.
K F
Verified Buyer
It's easy and convenient, however I still have not received my results I was told in the lab 3 days it is now 6!
L S
Verified Buyer
The person who drew my blood was fabulous. Barely a prick!
T E
Verified Buyer
Very impressed how timely and smoothly everything went. Walked right in and had results within hours.
G C
Verified Buyer
I really liked how easy it was. Most Doctors don't want to run an HSV test. I thought I could have HSV 1, but found out I had 1 and 2. I really like now knowing.
H B
Verified Buyer
I wish there were more places to get the blood work done.
L K
Verified Buyer
The tech that took care of me on the day of the test was very personable as were the customer service reps on line when I placed my order.
B L
Verified Buyer
you sent me a survey email because my order is complete. But I have not yet received the results from the TB test-- so now I have to call in tomorrow and see if a- the results were lost somehow (I checked my spam filter) or b- the results are not done yet but you sent me a notice my order is complete which is very confusing to me. I don't like your process
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