Carolina Cabin Rentals, Inc. Travel & Vacation
4.7 From 1 to 5
168 Reviews
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Reviews 168
Recommend 9 / 10
TrustScore 9.49 / 10
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Matthew Brown
Jan 08, 2024
Before you consider renting with this company, I strongly urge you read this.

We arrived Friday night. Smelled propane in the garage but the previous group was slow to leave, so we waited patiently and assumed they had just been grilling or active in the patio. We didnt think much of it, the house was very nice looking and we were so excited.

Sunday morning is when the heat when out.

Followed by no hot water.

We have 4 kids, 8 adults sitting in the freezing cold and the best this company could muster up was “we’ll refund half a day of your 4 day trip.” Everyone, from desk attendant Christina to their manager, Tim, sounded exhausted to speak with us. They also sounded confused when we got angry that they asked us to evacuate at 6 pm in the dark on a snowy mountain.

It honestly didn’t sound like we were dealing with humans. Brian, another attendant we spoke with, was even laughing and cracking jokes at our expense.

What’s worse? We find these guys didnt even properly inspect the natural gas before we ever entered the house. We asked why the propane levels were at 5% and they let us in - but after a day of calling more than 12 different technicians and rude representatives, we still have not gotten an answer.

We stayed on Beech Mountain, at the 436 St Andrews Rd property. Its been more than 24 hours of this, its ruined our vacation, and my experience with this company.

I hope you find some wisdom in this review. Buyer beware - These people, from management Tim to exhausted Christina, do not only value your time or humanity.

They don’t value your safety.

Check your gas tanks and water heaters before you stay with this cost cutting, gun decking, inspections out of date company.
Staci Collum
Mar 05, 2018
Verified Buyer
T his was like heaven on earth
Virginia Mann
Jan 29, 2018
Verified Buyer
Great Cabin, Great Staff, LOVE IT!
Gordon Sutton
Jan 29, 2018
Verified Buyer
absolutely the best stay we have had in a very long time. It was an awesome cabin and we can't wait to return.
Victoria Menz
Jan 28, 2018
Verified Buyer
Pictures can not show how beautiful this Cabin and it’s views really are! Our family absolutely fell in love with it!! We would so totally recommend it and look forward to an other visit!!!!
Jan Werner
Jan 24, 2018
Verified Buyer
Every detail was provided for an optimal stay! Our cabin was clean, beautiful and fun was had by all!
Stuart Dailey
Jan 23, 2018
Verified Buyer
Quick to handle any concerns or issues no matter what time it was. Easy check in and check out process.
Donald Gajewski
Nov 23, 2017
Verified Buyer
Tim Samuels
Nov 20, 2017
Verified Buyer
Wonderful place that made for a wonderful trip !!
Margo Lovelace
Nov 19, 2017
Verified Buyer
The cabin was clean, and new with all amenities needed for a great stay. The views were amazing. The cabin is just minutes to Blowing Rock, Boone, and Banner Elk. The staff at Carolina Cabin Rentals were very professional, and helpful.
Rebecca Corriher
Nov 17, 2017
Verified Buyer
Enjoyed the cabin and the amenities were great. One quick question, what type of mattress was in the master bedroom? It slept really well. Thanks.
Thomas Bolf
Nov 15, 2017
Verified Buyer
Very enjoyable stay at Graystone Cottage. Had a minor issue and some questions, and Carolina Cabin Rentals promptly addressed same. A very positive experience.
Edward Wood
Nov 15, 2017
Verified Buyer
We loved the cozy feel, the view, and the hot tub! The entire place was rustic yet modern at the same time. The kitchen was well stocked for guests and the laundry came in handy too! The architectural beams were cleverly created and the wood throughout was stunning. We played pool, walked the grounds, had coffee under the stars on the deck, had a lovely fire on chilly nights, and relaxed in the hot tub and steam shower. It was just the two of us, but we utilized just about every thing the cabin had to offer. The road to town is dirt for a few miles and can, at first, seem awkward, but the stream that runs along side of the road and the many trees give it charm, especially at sunrise. We would go to town and pick up what we needed and then simply enjoy the cabin! This is not to say that we did not enjoy the surrounding areas. We went to Boone, Blowing Rock, and hiked many trails in the park. We even married atop Grandfather Mountain! It was simply the perfect, quiet spot!
Eugene Shaw
Nov 14, 2017
Verified Buyer
Great location and cabin. The only issue was when it stormed the cabin had some leaks so I told the Carolina cabin rental personnel about it. Really enjoyed other than that.
Charles Mckenzie
Nov 13, 2017
Verified Buyer
Excellent location for a get-away...beautiful, quiet, well-appointed.
Dr Ron Robinson
Nov 13, 2017
Verified Buyer
We had a wonderful time in a beautiful log cabin home that had a Spectacular View of the mountains. We would go back in a heartbeat.
Dennis Braziel
Nov 11, 2017
Verified Buyer
I previously submitted my detailed review ?????
Donald Britt
Nov 11, 2017
Verified Buyer
Great place to vacation. All was just fine except there should have been a few more bath towels and dish cloths. We proBably

We enjoyed our stay and had a great time. The cabin was beautiful and the added things such as a new barbecue pit and the fireplace in front really was nice. We would have liked to see a few more towels for the bathrooms especially for four people and also dish clothes for the kitchen.

James Withers
Nov 11, 2017
Verified Buyer
This was our third consecutive Fall vacation booked through CCR.
If you’re on their website, you can see it’s a really good one.
I’ve spoken with Customer Service twice. First time was just a
question during our first booking. Second time was to report a
problem with propane heater two years ago. We left for a quick
trip to the grocery store and by the time we returned, the heater
was fixed and some firewood was placed by the door. My only
recommendation for CCR... open a sister site for the NC beaches.
Blake Livengood
Nov 11, 2017
Verified Buyer
Fox Crossing cabin was great- comfy and felt like home. Check in and out with Carolina Cabin Rentals was easy. However, maid was not finished cleaning the cabin until 4:45, so we weren't able to get in the cabin at 4:00.
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