16941
Reviews
Reviews
16941
Recommend
10 / 10
TrustScore
9.49 / 10
Danielle Obrien
Verified Buyer
Very fast service.
Elayne Greaves
Verified Buyer
Couldn't be happier with your service! Excellent!!
Response from Corset Story US
Apr 27, 2014
Very happy with courteous service.
Isabelle Rosa
Verified Buyer
My friend had previously ordered corsets on your website and told me that she never paid customs. When I received my order, I had to cash out an extra 70$ at the door.... Although I do like your corsets, I will think twice before ordering again..
JENNIFER Newlon
Verified Buyer
Customer service was great.
Tina Collins
Verified Buyer
My package came in a timely manner
Response from Corset Story US
Mar 20, 2014
Thank you for your feedback. I am sorry to hear that. Please e-mail us to our Customer Service at the following e-mail address sales@corset-story.com with a picture of the item you received and we can have a look into it and try to find the best solution in order to solve this. Kind regards, Georgiana Corset-Story
Billie Jean Morgan
Verified Buyer
Even though my items were too large, I am very pleased with the service I received through the answering questions before placing an order to the return process. I really have enjoyed this company so far.
Casey Boyed
Verified Buyer
Great service, however recieved product with bottom clasp clip missing so need to get in touch with someone about it
Sandra Sornat
Verified Buyer
Customer service was awesome, my first shipment was lost in the mail and replacements were sent out quickly.
melanie heaton
Verified Buyer
Shipping was much faster than expected
Angelica Grospe
Verified Buyer
It came on time.
Response from Corset Story US
Mar 20, 2014
Thank you for your feedback. I am sorry to hear that. We inform you that as long it is within the refund or exchange policy you can return the unwanted item to the address listed printed on the top of your invoice with a tracked service and e-mail us with the tracking number received or you can place a return request directly on our website: http://www.corset-story.com/rma and follow the instructions and we will be happy to exchange your item for you. You are welcome also to contact our Customer Service at the following e-mail address sales@corset-story.com for any issue you have and someone will be there for you as soon as possible. Kind regards, Georgiana Corset-Story
Ali DePauw
Verified Buyer
I liked it a lot.
Alissa Linerud
Verified Buyer
THIS IS MY 4TH CORSET FROM CORSET STORY AND I LOVE ALL OF THEM!!!
Tina Carter
Verified Buyer
The product is beautiful!
Terri Eckes
Verified Buyer
The service is quick and the corsets arrive on time and wrapped up in excellent condition.
Response from Corset Story US
Mar 20, 2014
Thank you for your feedback. I am sorry to hear that. As every person has a different body shape, unfortunately, we cannot guarantee it will be the correct fit for each of out customers. Our size chart it is only a guide line in order to help customers to orientate. We also offer a guarantee for refund and exchanges. We apologize for any inconvenience. If you have any other queries, you are welcome also to contact our Customer Service at the following e-mail address sales@corset-story.com. Kind regards, Georgiana Corset-Story
Sarah Helwig
Verified Buyer
I have little experience with the company, but my product arrived in a timely manner and I had no issues ordering. I would say that finding a way to accept Discover cards without using Paypal would be nice, but it isn't necessary and did not negatively impact my service.
Christina Cerami
Verified Buyer
Great service, I just palced my second order. Really my 3rd, my first was placed under a friends account but paid for by me...can I get the points moved to my account?
Tina Tuhowski
Verified Buyer
The support for Corset Story was very helpful in aiding me to choose the corset that worked best for me. Quick responses.
Juleigh Jenner
Verified Buyer
Easy to use website, very easy to understand size chart and super fast shipping
Sandi Thomas
Verified Buyer
quick service, good prices, fast shipping, and the sales and staff are lovely!
keri Brost
Verified Buyer
The dress arrived. .. I was soooooo excited.. but I ordered a xs.. thought that was about a size four... well .. more like a zero... took it to be altered.. added black lace down the sides to fit me... now its one of a kind and I'm in love with it... quality is great.. but sizing was way off...
Response from Corset Story US
Mar 19, 2014
Wish I could call and speak to somebody. . Called 5 times
About Corset Story US
Corset Story is a UK company which designs, tailors and manufactures quality corsetry for all occasions. Whether you are looking for a special top, concealed shape wear, sexy lingerie or something special for your special day we have something to suit you. Visit our online store to find your perfect corset today!
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Corset Story US is a Verified Merchant
Questions? Contact Us
sales@corset-story.com
email support only
7 days x 24 hours
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