DOORS DIRECT2U LTD Home Improvement & Garden
4.9 From 1 to 5
29 Reviews
Overall Ratings
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Reviews 29
Recommend 10 / 10
TrustScore 9.8 / 10
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Oct 12, 2023
I would highly reccommend this company. Delivery is quick prices are good and the customer service is excellent I needed a replacement door as one delivered had been damaged this was done quickly with no fuss damaged door collected replacement door supplied, couldn't ask for better service
Jun 21, 2023
Verified Buyer
Great service, excellent delivery information and polite staff. Very satisfied indeed.
Jan 23, 2023
Verified Buyer
Would not hesitate to recommend this company. We are delighted with the service, speed of manufacture and delivery of bespoke size door as well as quality of product.
Jun 11, 2022
Verified Buyer
Highly recommend to use this company for all your door needs. Cannot speak highly enough about the customer service and assistance given as and when needed, ordering is simple and delivery is timely. I ordered an incorrect door and expected this would not be an issue easily resolved without being costly but Greg at direct doors really went out of his way to help me, couldn’t have done more and in the end everything was sorted, we got the new door and didn’t incur any additional costs which I had expected and would have paid this was my error but Greg worked to ensure this didn’t happen. Customer service really is everything and this company has that so right. Will recommend to all and use no one else for future door purchases as well.
Sep 06, 2021
Verified Buyer
Outstanding service and amazing quality doors! From the moment I contacted Greg he went out of his way to help me and provided me with some of the best service I have ever experienced. My doors have been fitted and not only look great, they feel really great quality too. Very happy customer! Once again thank you Greg for all of your help!!
Aug 27, 2021
Verified Buyer
Greg at Doorsdirect2U alts was excellent. From the very first contact and request for price matching right up to follow up for a missing part his speed of response and personal service was exemplary. I would thoroughly recommend buying from this company as my experience has been excellent.
Jun 18, 2021
Verified Buyer
Great doors at a bargain price and great communication from Greg.Really pleased with them and would definitely buy again.
Mar 21, 2021
Verified Buyer
Exceptionally good customer service from both order acknowledgement and despatch. Thanks to Greg and his colleagues.
The customer service department is armed with can-do and can-do it now attitude. Very happy with my purchased doors.
Jan 18, 2021
Verified Buyer
I was very impressed with the excellent service I received from DOORSDIRECT2U (Greg) he was very helpful. Free fast delivery and delivered on time by a pleasant driver. Lastly the doors were of exceptional quality even the carpenter stated so. I'm really pleased with them and highly recommend DOORSDIRECT2U
Oct 06, 2020
Verified Buyer
Spoke to Graham for some advice before purchasing the doors who was extremely helpful. Unfortunately all my order was not in stock. Graham went above and beyond to replace my order with what we was looking for. Cannot thank him enough! A fantastic 100% genuine company I would recommend for doors to everyone.
Jul 16, 2020
Verified Buyer
Despite going in to lockdown shortly after our order, we were kept up to date with regular calls from Greg letting us know where the order was up to, when it would start and when it would be delivered. The communication was excellent during what must have been very difficult time for them as a company. I cant recommend highly enough Graham
Jul 06, 2020
Verified Buyer
Very competitive pricing and excellent customer service back up by Greg. He regularly followed up on progress with a special order and was always available for technical advice.
Feb 20, 2020
Verified Buyer
Had a slight problem through no fault of doorsdirect2U but they sorted it out without hesitation. Customer care is magnificent as is their communication. All my messages were answered by immediate return. One of the nicest on line companies I have ever dealt with. Would give them 6 stars if I could.
Jul 25, 2018
Verified Buyer
Quality doors and quality service.
Jul 18, 2018
Verified Buyer
Gregson was very helpful in confirming that the garage doors were quite what we wanted and that my order was successfully lodged. Then he helped to get my delivery organised for the day I required. Such helpful delivery people too. Doors are splendid. Great service. Great price
Jun 11, 2018
Verified Buyer
The configuration of doors that I required were not the normal from any other supplier. DIY DIRECT2U LTD were the only supplier to understand what I required and immediately actioned my request and found a solution at a very reasonable cost. They kept me very well informed all through the process and were always courteous and friendly.
As you can tell, I hold them in very high regard.
Mar 17, 2018
Verified Buyer
I recently ordered two pairs of bi fold doors from Doors Direct2U Ltd. I had a question about the doors and it was immediately answered. The doors were delivered promptly but I could not examine them as the boxes were too heavy to attempt opening them. When the carpenter arrived to fit the doors there was a small amount of cosmetic damage but I had to go ahead and have them fitted. I spoke to Greg at Direct2U who was very understanding and he contacted the supplier straight away and arranged a small refund as a gesture of goodwill. I do not enjoy ordering online but my experience with Direct2U has been very stress free, and I would highly recommend them.
Jan 25, 2018
Verified Buyer
From the moment I placed my order, right to delivery. All the staff were extremely professional and very friendly. I had originally placed my order of internal bi-folding doors with Dunelm extra. After waiting for 2 months they failed to deliver my doors so I spoke to Greg at Doors Direct2u. He placed my order and I had my doors within one week. He was always contactable and kept me posted with my delivery. I am very pleased with the doors and wished I had placed my order with the this company before. Thank you
Jan 06, 2018
Verified Buyer
From ordering to delivery everything went smooth. Door quality met expectations
Jan 02, 2018
Verified Buyer
Very pleased with our made to measure doors ordered through this website. Good, efficient and well priced service.
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