At ePet.hk, we put our Pet Friends first.
We’ve been trusted by thousands of Pet Parents to deliver food, treats, toys, health and hygiene products, directly to their door. We stock all major Pet Brands and quality-check every single bag, pouch, can, bottle and box. That’s why we’re confident in our 14 Day No Quibble Return Policy. On top of that, our products are immediately available for orders and we offer a speedy delivery service that is Free When You Order Over $250.
Don’t just listen to us, listen to our Pet Parents too, as they’ve sent us thousands of reviews. Every day we’re told our Pet Friends are satisfied and happy, which is why we continue doing our best day-in, day-out.
Don’t stop now, register with us to receive a $25 for your first order, or place an order by clicking on the “Visit Website” button below.
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Dr Elseys 艾思醫生 - ... |
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Mityan Okara (日本三�... |
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Virbac Preventic Dog Coll... |
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- RaveCapture Companies Are Held Accountable
- All Reviews Are Verified Customers
- Negative Reviews Can Never Be Deleted
Dear Linda C,
Thank you for submitting your review. As a long-time, valuable customer, we're sorry to hear our product range and delivery service was not up-to-scratch lately.
Regarding our product range, we always aim to have sufficient stock of all products but sometimes our suppliers may have a stock shortage or discontinue product lines. On these occasions, our staff do their best to chase for stock and also immediately list replacement product lines when they become available. Also, our staff are here to help (by phone, WhatsApp, email, Facebook and Instagram) and they can recommend alternatives if required (our customer services team speaks English, Cantonese and Mandarin).
Regarding our delivery service, we use a fast and reliable delivery partner to ensure your items are delivered quickly and in their best condition. We're constantly communicating with them to ensure parcels are delivered on-time and any problems are resolved. If you have any further feedback on our delivery service then please don't hesitate to contact us by emailing: sales@epet.hk.
Lastly, thank you for your continued custom and we're looking forward to serving you the next time you shop with us.
Best regards,
www.epet.hk