They more than lived up to their name 'ItsEasy'

These guys have it down... they know what they are doing, and make sure you don't mess up the application. I am a big fan!

Excellent! The visa was processed very quickly and efficiently. Thank you.

This was a pleasant surprise on how easy it was to fill out all of the information . thank you

Used for Chinese travel visa. Very smooth and efficient service.

We had excellent customer service when we called to clarify what to send. You get checklists and step by step instructions, and they turned around the China Visas in a very short time.

I found the directions and the process accurate and simple. Thanks for the help. Everyone stayed in touch and let me know what was happening , so no wondering about where my passport or visa were. Thanks, will do it again if needed.

Its Easy Visa service was great! They were efficient and helpful, well worth it!

Excellent experience, from the video intro. to the chat help. We obtained our chinese visas with no problems. Great job, Would recommend ITSEASY to everyone needing a passport or visa.

no proactive updates

Thanks for making this process so easy. Would use this site again.

FANTASTIC JOB DONE....It's so easy... Complete all the paperwork, pay and wait....That's all folks!

You guys are amazing and did very great job and I will be order next time ! One more time I just want to say thank you so much and Merry Christmas 🎁🎄 & Happy New Year 🎈🎊

I was pleasantly surprised at how quickly my visa was secured and my passport returned. I was worried because I'm leaving for Costa Rica and Panama the end of January 2020 and was concerned that I might be cutting it close with securing the visa for China. Fortunately my passport with the visa came back quickly! The on-line site was helpful in making sure we had all the documentation necessary, so that we wouldn't run into any snags along the way.

I booked a trip to China and then figured out I needed a Visa, which is quite complicated compared to most countries. After looking up the requirements it seemed like going to the consulate, while doable, was going to be too much of a hassle as I'd likely have to take off two days of work.

I looked at reviews for multiple services and decided on ItsEasy given the generally positive reviews and lower end for prices.

Overall, I was very happy with the outcome as I received my passport and visa back in exactly 8 days when the standard turnaround was 12 business days. It wasn't the easiest given all the requirements from China, but looking back on the process, it was pretty painless and hassle-free.

Pros:
-Their free photo app allows you to take your visa or passport photo from your smartphone and saves you the time and money to go get them done at a store or to figure out how to do it and print it yourself.
-Fast turnaround
-Helpful chat: I had a question regarding some of the paperwork prior to buying any service and got a quick and helpful response.
-While some other reviews have noted their phone line was hard to reach or unhelpful, I did have to call and was only on hold for about 2 minutes. Customer service wasn't the nicest in the world but I got my issue worked out.

Cons:
-When I placed my order, the payment didn't go through but it initiated my order regardless. It took me a few days to figure out I was supposed to call to pay for my order since there was an error through the website. This didn't delay the order but it would have been nice to get an email or phone call to say I still needed to pay.
-Shipping costs aren't clear until you start filling out an order. So of course there were some surprise fees.
-When I submitted the photos through the photo app, it said someone would review them and let us know if they needed to be retaken. I never got an email or other communication so I assumed they were okay but I would have liked confirmation of that. Also, we did not pay for the doc review service so I was unsure if they would review our photos or not.
-There seemed to be more documents required than what is listed on the consulate website. I asked the chat and they said it's because more documents are needed when a 3rd party is submitting it. I didn't totally buy this when comparing to other sites, but they are the experts so I was trusting that they needed this.
-Also there were differences between the checklist you get when you place your order the list of docs required on their website. I didn't want to have my application rejected so I submitted everything but it would have been nice if everything was consistent.

This may seem like a lot of cons but they were all pretty minor and I think are just areas for improvement. The most important measure is getting the visas and that is exactly what I got. Would definitely use again.

It's easy visa and passport was the best thing that i have ever found. I worked with Karl on 3 e visas for India and one passport, he did an outstanding job in producing all of them before time. I will recomend everyone to use them.

Thanks. Mike

Easy, on time, and clear directions

This was great. The service was so fast. Thank you so much.

Everything was e
Say and see
If rly done. Thanks.

I had an absolutely wonderful experience!