2345
Reviews
Reviews
2345
Recommend
10 / 10
TrustScore
9.7 / 10
Bryan Stapp
Verified Buyer
This is fantastic!
Blanche Krause
Verified Buyer
My Mom was in her 90s and lived alone. I purchased Medical Alert and have since not only had piece of mind but the service has been repeating by my Mom. Excellent response and the two way communication has been invaluable when she had a fall and was not injured but needed help getting up. Can't say enough positives.
Mary
Verified Buyer
I'm so pleased with the new system I got for my mother. After researching the various companies, I decided that Medical Care Alert was the one for us. The customer service is wonderful and the equipment is exactly what we were looking for. This system provides us with peace of mind. We couldn't be happier with our selection.
lee_harrison-83694
Verified Buyer
"We were happy with the product and the set up process"
mjaikowski
Verified Buyer
"Did not work with our phone system who not recommend"
Response from Medical Care Alert
Oct 14, 2015
“We're sorry you had to return your system - and we did provide a full refund of your payment. The trouble with your digital VoIP phone line was the reason the system did not work. Please let us know if you'd like to try a cellular based system which would avoid using the digital phone line altogether.”
slamo-60581
Verified Buyer
"the courtesy of all the providers was top notch as well as quick and informative. If the choice is made to wear and utilize the services and equipment of ADT then you will sleep good at night. Call now , don't wait ,ADT WILL HAVE ANY AND ALL OF YOUR'E ELDERFAM EQUIPPED IN ONE DAY,
A Satisfied customer"
A Satisfied customer"
Kim
Verified Buyer
We reviewed several and picked this one
They're very nice and helpful. This is all new to me and walked me through step by step to explain everything. I can always get a hold of someone, very nice and easy to deal with.
They're very nice and helpful. This is all new to me and walked me through step by step to explain everything. I can always get a hold of someone, very nice and easy to deal with.
johnluallin
Verified Buyer
"I feel so much more secure when I am by my self. I thought it was neet how Medical CareAlert could add an extra service without having to send my system back. One strange sound from my controller and I had my new service added."
Bryson P
Verified Buyer
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R.E.L.
Verified Buyer
I've been in contact with you folks this past week several times with questions and getting set up. I feel confident I made the right decision in choosing Medical Care Alert. Every step of the way you've been there ready to help. Thank you.
R.E.L.
Verified Buyer
I've been in contact with you folks this past week several times with questions and getting set up. I feel confident I made the right decision in choosing Medical Care Alert. Every step of the way you've been there ready to help. Thank you.
R.E.L.
Verified Buyer
I've been in contact with you folks this past week several times with questions and getting set up. I feel confident I made the right decision in choosing Medical Care Alert. Every step of the way you've been there ready to help. Thank you.
Blissful A
Verified Buyer
Anyone with older parents or relatives should look into getting them a medical alert system. They aren't expensive, and are way better than going to a nursing home or lying on the floor waiting for someone to give them some help
antlertree
Verified Buyer
"A lady named Debbie, not only made it easy, but she was very knowledgeable, she made it very short & sweet Thank You"
Response from Medical Care Alert
May 03, 2015
“Thank you for your kind comments - we really appreciate it! Please remember to test your system weekly!”
nancyst
Verified Buyer
"The service worked efficiently."
chisholmpeg
Verified Buyer
"I am always thankful to live in a small town. When I received the call from medical care alert this morning (I was actually at home with a vacation day from work) The person on the phone was very professional and direct. I went to meet the 1st responders at my father in laws, Thomas Chisholm, the police were already there and the responders were going in the driveway as I got there. I knew them all but there wasn't time to talk until we saw Tommy was ok. They were very professional too. We found Tommy had just hit the button by mistake and could not hear anyone trying to talk to him..he is very hard of hearing. He felt so bad but we were so happy to see he was ok. False alarm but we know what good service this has brought Tommy. Thank you, Thank you to everyone!"
Response from Medical Care Alert
May 23, 2015
“Thank you for your detailed comments, I am so glad we were able to get your father-in-law the help he needed. Please remember to test your system weekly, and let us know if you need anything!”
tamiconley72
Verified Buyer
"Our entire experience has been wonderful!! Thank you so much!!"
Response from Medical Care Alert
May 03, 2015
“You've made our day! Thanks for your very kind comments - we really appreciate it! Please let us know if we can do anything for you, and please remember to test your system weekly.”
brodyandkyliesma
Verified Buyer
"We received the system quickly. It was easy to get it hooked up. It has given my mother and us peace of mind."
Response from Medical Care Alert
May 03, 2015
“We're so glad you and your mother are enjoying your system. Please let us know if we can ever do anything for you, and please test your system every week. Thanks!”
denise_brown042160
Verified Buyer
"thank you for asking for my opinion. I am very satisfied with the service I am very satisfied with the communication. I haven't had a problem with the equipment. Overall I'm very happy. thank you very much."
Response from Medical Care Alert
May 03, 2015
“Thanks for your great comments, and for letting us know how the system is working for you. Please let us know if you need anything, and please remember to test your system every week.”
bevinfla11
Verified Buyer
"I hit the button by accident, and someone came on immediately. Thank you."
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you!
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Visit Website
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
- In-home HOME Medical Care Alert system - works in and around your home, for folks who just need protection at home
- Mobile HOME & AWAY GPS Medical Care Alert system - works at home and away from home in all 50 states, goes everywhere you go with GPS tracking
- Sporty SmartWatch PRO Medical Care Alert system - smart watch with GPS goes everywhere you go with GPS tracking
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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