2214
Reviews
Reviews
2214
Recommend
10 / 10
TrustScore
9.7 / 10
PRISCILLA K
Verified Buyer
Very good customer care
Response from Medical Care Alert
May 13, 2025
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer care team. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best possible support. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!
Patricia G
Verified Buyer
A great experience! And an even more great product. I am so happy with my new Medical care alert. I am so happy that I don’t have to wear it around my neck.
Response from Medical Care Alert
May 12, 2025
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience and are enjoying your new Medical Care Alert HOME & AWAY MINI device. It's fantastic to know that the design suits your needs and provides you with peace of mind. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate you as a long term client with us!
DORIS B
Verified Buyer
The way the bracelet is designed, it can easily fall off, there needs to be a loop to hold the band in place.
DEBORAH D
Verified Buyer
Thank you!
ROSEMARY R
Verified Buyer
Medical Care Alert customer service is wonderful. Everybody is so helpful. The Medical Care Alert pendant is a wonderful product very easy to use and to charge.
LESLIE T
Verified Buyer
Medical Care Alert has been a fantastic company to work with. I am very happy with their services.
Response from Medical Care Alert
May 06, 2025
Thank you so much for your kind words! We are thrilled to hear that you’ve had a fantastic experience with Medical Care Alert. Our team is dedicated to providing the best possible service, and it’s wonderful to know that we’ve met your expectations. If you ever have any questions or need assistance, please don’t hesitate to reach out. We appreciate your support!
Doris L
Verified Buyer
I needed a new wristband. The person I spoke to was very nice
Janet D
Verified Buyer
Excellent help
Response from Medical Care Alert
May 01, 2025
Thank you so much for your kind words! We're thrilled to hear that you received excellent help from our team. Your safety is our top priority, and it's always rewarding to know we've made a positive impact. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again!
Douglas R
Verified Buyer
Great customer service.
Response from Medical Care Alert
Apr 29, 2025
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service team. Your safety is our top priority, and we appreciate your support. If you need anything else, don’t hesitate to reach out. We look forward to serving you again!
EDA C
Verified Buyer
good
NORMA J
Verified Buyer
very satisfied
Response from Medical Care Alert
Apr 21, 2025
Thank you so much for taking the time to share your feedback! We're thrilled to hear that you are very satisfied with your experience. Your safety is our top priority, and it’s wonderful to know that we met your expectations. If you have any further comments or suggestions, please don’t hesitate to reach out. We look forward to serving you again soon!
RALPH M
Verified Buyer
I looked at many options for the older lady I care for and I'm super happy I chose Medical Care Alert! Very nice people. The system works great in our rural location!
Response from Medical Care Alert
Apr 16, 2025
Thank you so much for your wonderful feedback! We’re thrilled to hear that our Medical Care Alert system is working well for you and the person you care for, especially in a rural setting. It’s our goal to provide reliable services and exceptional support to our customers, and it’s great to know we could meet your needs. If you ever have any questions or need assistance, please don’t hesitate to reach out. Thank you for choosing us!
LISA C
Verified Buyer
The customer service person was very helpful and kind
Response from Medical Care Alert
Apr 16, 2025
Thank you for taking the time to leave us such a positive review! We're delighted to hear that our customer service representative was able to assist you effectively and provide the kindness you deserve. We strive to create a welcoming and helpful environment for all our customers, and your feedback confirms that we are on the right track.
If you have any more questions or need further assistance, please don’t hesitate to reach out. We appreciate your support!
CHRISTINE A
Verified Buyer
I accidentally pressed the emergency line and was connected immediately. There was no emergency and the call center was very helpful in relieving my stress over the incident.
Response from Medical Care Alert
Apr 14, 2025
Thank you for taking the time to share your experience with us! We're glad to hear that our emergency response center staff were able to assist you and alleviate your stress, even in an unexpected situation. Your safety and peace of mind are our top priorities. If you ever need assistance in the future, please don't hesitate to reach out.
Thank you for choosing Medical Care Alert!
JUDY J
Verified Buyer
Accidentally hit the button and then someone immediately responded. I let them know I was ok and then they spoke to me and hung up. Great!
Response from Medical Care Alert
Apr 13, 2025
Thank you so much for taking the time to share your experience! We're glad to hear that our team was quick to respond and that you felt reassured after the accidental button press. Your safety is our top priority, and we’re here whenever you need us. If you have any further questions or need assistance in the future, don’t hesitate to reach out.
MARY D
Verified Buyer
Answered quickly and professionally.
Response from Medical Care Alert
Apr 13, 2025
Thank you so much for your kind words! We're glad to hear that you had a positive experience with our team. We strive to provide quick and professional service to all our customers. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your feedback!
BELLE
Verified Buyer
The person who helped me was conscientious and really followed up with me about the system. When the system arrived, my mother in law was able to set it up with absolutely no help, which I had been worried about. Our whole family had a good experience.
Response from Medical Care Alert
Apr 13, 2025
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that our team was able to assist you and that your mother-in-law found the Medical Care Alert system easy to set up on her own. It’s wonderful to know that your whole family had a positive experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support!
SUSAN C
Verified Buyer
Everyone seems to very nice.
Response from Medical Care Alert
Apr 13, 2025
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team. Providing excellent service and a welcoming atmosphere is our top priority. We look forward to serving you again soon!
Richard J
Verified Buyer
Excellent customer service.
David S
Verified Buyer
ex cellent
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you!
Learn more about our affordable medical alert systems today at 1-855-272-1010
Visit Website
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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