Thank you so much for taking the time to share your experience! We're thrilled to hear that our customer service agent was able to assist you swiftly and provide your mother with a new lanyard. It's wonderful to know that she feels safe and confident, and that you have peace of mind when leaving her alone. Your satisfaction is our top priority, and we’re glad we could help. If you need anything else in the future, please don’t hesitate to reach out.

Thank you so much for your wonderful review! We’re thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and your feedback motivates us to keep delivering the best service possible. If you have any suggestions or if there's anything else we can do for you, please feel free to reach out. We look forward to serving you again soon!

Thank you so much for your kind words! We're thrilled to hear that you found our assistance helpful. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you need anything else or have further questions, please don't hesitate to reach out.

Thank you so much for your kind words! We’re thrilled to hear that our Customer Service Team has consistently provided you with helpful and great customer service. Your satisfaction is our top priority, and it’s wonderful to know that we are meeting your expectations. If you ever need anything else, please don’t hesitate to reach out...We appreciate your support! Please remember to test your system regularly, and our "Friends & Family" referral program if we can help anyone you know who needs a system like yours!

Thank you so much for your kind words! We're thrilled to hear that you found our customer service agents polite, helpful and calm. We strive to provide the best support possible, and your feedback encourages us to keep up the good work. If you have any further questions or need assistance, please don't hesitate to reach out. We’re here to help! Please test your system regularly, and remember our "Friends & Family" referral program - you'll each earn a free month of service for referring folks to us!

Thank you so much for your positive feedback! We're thrilled to hear that you found our setup process easy and that you had a great experience with our customer service team. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! Please remember to test regularly.

Thank you for your positive feedback! We're thrilled to hear that you found the upgrade to our cell-based system quick and simple. We strive to make the transition as seamless as possible for our customers. If you have any further questions or need assistance, please don’t hesitate to reach out. We appreciate your support!

Thank you so much for your kind review! We're thrilled to hear that you find our Medical Care Alert service easy to use and that it provides you with a sense of safety. Your satisfaction is our top priority, and it's wonderful to know we've met your expectations. If you have any further feedback or need assistance, please don't hesitate to reach out. We appreciate your support! Please remember to test regularly so you'll always know it's ready for you.

Thank you for your feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. If there's anything else we can do for you or if you have any suggestions for improvement, please don't hesitate to reach out. We look forward to serving you again! Please remember to test your system regularly and let us know if any of your contacts change.

Thank you so much for your kind review! We're thrilled to hear that you had a great experience with our service. We always strive to respond promptly and are glad it was only a gardening issue and not a real emergency! :) Enjoy your beautifully pruned hedge, and if you ever need our assistance again, don’t hesitate to reach out and remember to test regularly!

Thank you for taking the time to leave such a positive review! We are thrilled to hear that we were able to respond to your concerns and provide an efficient solution. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Thank you for taking the time to share your experience with us. We're glad to hear that your Medical Care Alert HOME system performed as expected during the power outage. While we always aim for our alarms to function perfectly, we understand that being woken up at 3 am can be quite disruptive. Your system connects to a landline that is powered by your cable provider. When the power goes out, the phone line also goes out. When power was restored, this prompted the system to initiate a call. Unfortunately this is the way the new Voice Over Internet Protocol (VoIP) phones work. We can swap out your system for our cellular based system for just $5/month more. It is the same as the one you have now, but with its own cellular AT&T plan built in - no personal cell phone required. If you lose power, the internal battery back up will keep the system running for 24 hours and will eliminate these kind of false alarm issues. Just call Customer Service at 877-913-3680 and ask to be exchanged to the HOME LTE system. If you have any further questions or need assistance, please don't hesitate to reach out. Your feedback is invaluable to us as we continuously improve our services.

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a positive experience. If you have any feedback or suggestions, feel free to share. We look forward to serving you again soon!

Thank you so much for your positive feedback! We're thrilled to hear that you're having a great experience. If you have any questions or need assistance, feel free to reach out. We look forward to serving you further!