4.9
From 1
to 5
Reviews
5020
Recommend
10 / 10
TrustScore
9.9 / 10
Davide F
Verified Buyer
MWF 20" x 4.5" Triple Whole House Water Filter with PFAS & Chlorine / Chloramine Removal Cartridge Pack
Great service & great filters. Highly recommended!
Anni F
Verified Buyer
Phoenix Stainless Steel Gravity Water Filter
It's very good..easy to use..love that it's all stainless steel
Response from My Water Filter
Apr 26, 2026
Hi Anni,
Thank you for your lovely feedback!
We’re so glad to hear you’re enjoying your Phoenix Stainless Steel Gravity Water Filter. Its simple design and durable all–stainless steel build are exactly what make it such a popular choice, so it’s great to know you’re finding it easy to use and love the quality.
If you ever need any tips or support down the track, we’re always here to help.
Thanks again for choosing My Water Filter!
Warm regards,
My Water Filter Team
Allan M
Water Filter replacements
Verified Buyer
HPF 7 Stage Reverse Osmosis Water Filter Cartridge Pack
Both the original filter system and these replacements are very good and the water taste is amazing and healthy.
Very good support team.
Very good support team.
Response from My Water Filter
Apr 26, 2026
Hi Allan,
Thank you for your great feedback!
We’re really pleased to hear that both your original system and the Replacement Cartridge Pack for the HPF 7 Stage Reverse Osmosis Under Sink Water Filter System are performing well. It’s fantastic that you’re enjoying the taste and quality of your water—that’s exactly what we aim to deliver.
We also appreciate your kind words about our support team. It means a lot to know we’ve been able to assist you along the way.
If you ever need help with maintenance, replacements, or anything else, we’re always here for you.
Thanks again for choosing My Water Filter!
Warm regards,
My Water Filter Team
Susan A
Filteroo® Joey 12L Gravity Ceramic Water Filter
Verified Buyer
Filteroo® Joey 12L Gravity Ceramic Water Filter
Very happy with this product, the quality of it, the durability of it, the ease of use and the lovely quality of the water as the filter is awesome. The delivery was quick and the instructions clear. There was a video that said contact them if any problems. Overall, very professional. There were no problems.
Response from My Water Filter
Apr 26, 2026
Hi Susan,
Thank you so much for your wonderful review!
We’re delighted to hear how happy you are with your Filteroo® Joey 12L Gravity Ceramic Water Filter—from the quality and durability to the ease of use and great-tasting water. That’s exactly the experience we aim to provide.
It’s also great to know the delivery was quick and the instructions (and video support) were helpful. We always want things to be as clear and hassle-free as possible, so your feedback really means a lot.
If you ever need assistance down the track, we’re just a message away.
Thanks again for choosing My Water Filter!
Warm regards,
My Water Filter Team
Halina S
Phoenix Carbon Filters
Verified Buyer
Phoenix Carbon Filter Cartridges
Filters work well, water is very tasty. Happy that I bought this filters
Response from My Water Filter
Apr 26, 2026
Hi Halina,
Thank you for your feedback!
We’re so glad to hear that your Phoenix Carbon Filter Cartridges are working well and that you’re enjoying the taste of your water. That’s exactly what we love to hear!
If you ever need any assistance or have questions in the future, we’re always here to help.
Thanks again for choosing My Water Filter!
Warm regards,
My Water Filter Team
Anthont S
ANTH
Verified Buyer
MWF 20" x 4.5" Twin Whole House Rain Water Tank Filter Complete with Ultraviolet Light Cartridge Pack
after installing a rainwater filter system, the first thing you notice is that the water smells & tastes a lot fresher. Very easy to install & replace filters.
Response from My Water Filter
Apr 26, 2026
Hi Anthony,
Thank you for your great feedback!
We’re really glad to hear that your Replacement Cartridge Pack for the MWF 20" x 4.5" Twin Big Blue Whole House Rain Water Tank Filter System is delivering fresh-smelling, great-tasting water, that’s one of the first improvements customers notice, and it’s always rewarding to hear.
It’s also fantastic to know you found the system easy to install and the filter replacements straightforward. That’s exactly what we aim for—effective filtration without the hassle.
If you ever need any support or have questions down the track, we’re always here to help.
Thanks again for choosing My Water Filter!
Warm regards,
My Water Filter Team
Josephine
Great customer service
Verified Buyer
Doulton Ultracarb 0.5 Micron 10" Twin Under Sink City Water Filter System with Fluoride Removal
Ryan was extremely helpful when I called to ask questions about the products I needed and was very quick to respond to my emails. I have been buying from My Water Filter for some time now and will continue to do so in the future. Thank you
Response from My Water Filter
Apr 26, 2026
Hi Josephine,
Thank you so much for your kind words and continued support!
We’re thrilled to hear that Ryan was able to assist you so well and provide quick, helpful responses—he’ll definitely appreciate the shoutout. It means a lot to know you’ve been a returning customer and that you continue to trust us for your water filtration needs.
We’re also glad your Replacement Cartridge Pack for Doulton Ultracarb 0.5 Micron 10" Twin Benchtop/Under Sink City Water Filter with Fluoride is meeting your expectations.
If you ever need anything in the future, we’re always here to help.
Thanks again for choosing My Water Filter!
Warm regards,
My Water Filter Team
Scott R
Awesome water filter
Verified Buyer
MWF 20" x 4.5" Triple Big Blue Whole House Water Filter System with Aragon
Absolutely love our new filter, it’s made a massive difference to our water quality
Response from My Water Filter
Apr 18, 2026
Hi Scott,
Thank you so much for taking the time to leave your review.
We’re really pleased to hear that you’re loving your MWF 20" x 4.5" Triple Big Blue Whole House Water Filter System with Aragon, and that it has made a big difference to your water quality. That’s exactly the outcome we aim for.
We truly appreciate your support and thank you for choosing My Water Filter. If you ever need any assistance in the future, please don’t hesitate to reach out.
Warm regards,
My Water Filter Team
Darryl F
whole house rainwater filter.
Verified Buyer
MWF 20" x 4.5" Twin Big Blue Whole House Untreated Rainwater Filtration System with Disruptor® BIO
Sought advice on filter type and installation. All responses from My Water Filter both helpful and prompt. Product works very well and very satisfied with all aspects of supply, advice and product.
Response from My Water Filter
Apr 18, 2026
Hi Darryl,
Thank you so much for taking the time to leave your review.
We’re really pleased to hear that our team was able to provide helpful and prompt advice, and that your MWF Twin Big Blue Whole House Rain Water Tank Filtration System is performing well for you.
It’s great to know you’re satisfied with both the product and the overall experience from supply through to support. Your feedback means a lot to us.
Thank you for choosing My Water Filter, and please don’t hesitate to reach out if you ever need assistance in the future.
Warm regards,
My Water Filter Team
Lizzie S
Highly recommended
Verified Buyer
Filteroo® 5.5" Rain & City Water Carbon Block Gravity Water Filter Cartridge
Love my Joey! Looks beautiful, works so well, communication is excellent, delivery quick and products are well packaged and protected. Ongoing support is also very good. 6 ⭐
Response from My Water Filter
Apr 18, 2026
Hi Lizzie,
Thank you so much for taking the time to share your wonderful feedback.
We’re absolutely delighted to hear that you’re loving your Joey, and that you’re happy with the product quality, packaging, delivery speed, and communication from our team. It’s also great to know that our ongoing support has been helpful to you.
Your kind words and recommendation mean a lot to us, and we truly appreciate your support! Thank you for choosing My Water Filter.
Warm regards,
My Water Filter Team
Carol D
Ceramic filter
Verified Buyer
British Berkefeld® 5.75" Ultra Sterasyl® Ceramic Filter Candle for Gravity Systems
Good service, quality product. Happy customer
Response from My Water Filter
Apr 18, 2026
Hi Carol,
Thank you so much for taking the time to leave your review.
We’re pleased to hear you’re happy with the quality of the British Berkefeld® Ultra Sterasyl® ceramic filter candle and that you received good service from our team. It’s always great to know our customers are satisfied with both the product and their experience with us.
We truly appreciate your support and thank you for choosing My Water Filter. If there’s anything you need in the future, we’re always here to help.
Warm regards,
My Water Filter Team
Eda K
Worth it
Verified Buyer
Aroma Sense Q Vitamin C Shower Filter Shower Head
Best shower head ever. My eyes stopped going red after my showers and my skin & hair is noticeably softer. Was really weighing up before this purchase whether I needed it or not (I had the other basic shower filter already) and I can confirm that this is one of my favourite purchases recently. The water feels so good through the ionic outlet and the vit c cartridges smell so good (only tried the lemon so far). It’s a really well made product at a fair price. Have already recommended it to my family members and I highly suggest you get one too if you’re undecided. It’s worth it !
Response from My Water Filter
Apr 18, 2026
Hi Eda,
Thank you so much for taking the time to share such detailed feedback.
We’re really glad to hear the Aroma Sense Q Vitamin C Shower Filter has made a noticeable difference for you, and that you’re enjoying the feel of the water as well as the scent of the cartridges. It’s great to know it’s become one of your favourite recent purchases.
We truly appreciate your support, your recommendations to family, and thank you for choosing My Water Filter. If you ever need anything or have any questions, we’re always here to help.
Warm regards,
My Water Filter Team
Brian A
Great Product.
Verified Buyer
HPF 5 Stage Reverse Osmosis Water Filter with Alkaliser Cartridge Pack
Delivery was great and on time. No fuss ordering. Great Australia company.
Response from My Water Filter
Apr 18, 2026
Hi Brian,
Thank you so much for taking the time to leave your review.
We’re really pleased to hear that your delivery arrived on time and that the ordering process was smooth and hassle-free. It’s great to know you’re happy with both the product and your experience with us as an Australian company.
We truly appreciate your support and thank you for choosing My Water Filter. If you ever need anything in the future, we’re here to help.
Warm regards,
My Water Filter Team
Denis G
Very Happy
Verified Buyer
ULTRAPURE 10" Triple Under Sink Water Filter System with Fluoride Reduction & Sediment Protection
After a lot of research and comparison of under-sink water filter systems, I decided to purchase the Ultrapure system from My Water Filter. The reviews of My Water Filter are generally very good and this system will filter out all the nasties I don't want in my drinking water. Once the order was placed a couple of months ago, the product arrived quickly, but I waited until a retired plumber friend was available to help me install it, which was done a week ago. I'm very happy with the result. The system fits under the double sink easily and doesn't take up too much room - still plenty of room to store other things there too. After following the instructions for flushing the system before starting to drink the water, my family and I are very happy with the end result - water that tastes great!
Response from My Water Filter
Apr 18, 2026
Hi Denis,
Thank you for choosing My Water Filter and for your recent purchase of the ULTRAPURE 10" Triple Under Sink Water Filter System.
We truly appreciate your support and hope you are enjoying your new system. If you have any questions about installation, maintenance, or replacement cartridges in the future, our team is always here to help.
Thank you again for choosing My Water Filter.
Warm regards,
My Water Filter Team
Jessica W
swivel adapter
Verified Buyer
Shower Swivel Adaptor Pipe Joint 1/2" Female BSP to 1/2" Male BSP
The product has been installed and the leakage has stopped the only change we had to do was the water filter product we had to rotate above not as below we were doing before thank you for the follow up it was very efficient and helpful
Response from My Water Filter
Apr 18, 2026
Hi Jessica,
Thank you so much for taking the time to leave your review.
We’re very pleased to hear that the swivel adapter has been successfully installed and that the leakage issue has now been resolved. It’s great to know that adjusting the filter position did the trick as well.
We also truly appreciate your kind words about our follow-up service. Providing helpful and efficient support is very important to us, so your feedback means a lot.
Thank you for choosing My Water Filter, and please don’t hesitate to reach out if we can assist you again in the future.
Warm regards,
My Water Filter Team
Minjun C
Excellent
Verified Buyer
Stainless Steel Tap to suit Gravity Water Filter
I received this as a replacement tap for my Bio 500 water tank. The original ond leaked, but this one has solved the issue. The customer service rep was excellent at underatanding my need and arranging the shipment.
Response from My Water Filter
Apr 18, 2026
Hi Minjun,
Thank you so much for taking the time to leave your wonderful review.
We’re very pleased to hear that the replacement tap has resolved the leaking issue with your Bio 500 water tank, and that you were happy with the assistance provided by our customer service team.
Your kind words mean a lot to us, and we’re glad we could help find the right solution for you. We truly appreciate your support and thank you for choosing My Water Filter.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out.
Warm regards,
My Water Filter Team
Susanne L
great service
Verified Buyer
Philips Micro X-Clean Softening Filter AWP230 for MF Water Station
I ordered online within 3 days of ordering I had my order so fantastic service
Response from My Water Filter
Apr 18, 2026
Hi Susanne,
Thank you so much for taking the time to leave your review.
We’re delighted to hear that your order arrived within just 3 days and that you were happy with the service. We always aim to provide fast and reliable delivery, so it’s wonderful to know we met your expectations.
We truly appreciate your support and thank you for choosing My Water Filter. If there’s ever anything we can assist you with in the future, please don’t hesitate to reach out.
Warm regards,
My Water Filter Team
Donne B
Great service
Verified Buyer
Shower Filter Replacement Cartridge for Aroma Sense Q Vitamin C Shower Filter
Excellent delivery and great communication! Love this product.
Response from My Water Filter
Apr 18, 2026
Hi Donne,
Thank you so much for taking the time to leave your wonderful review.
We’re so pleased to hear that you were happy with the delivery, communication, and that you love the product as well. Feedback like yours means a lot to our team.
We truly appreciate your support and thank you for choosing My Water Filter. If there’s ever anything we can help with in the future, please feel free to reach out anytime.
Warm regards,
My Water Filter Team
David S
Great service
Verified Buyer
MWF 20" x 4.5" Triple Whole House Water Filter Cartridge Pack
Dealing with My Water Filter was easy.
It was my first time ordering replacement filters and the process was easy and convenient.
The service was excellent.
It was my first time ordering replacement filters and the process was easy and convenient.
The service was excellent.
Response from My Water Filter
Apr 18, 2026
Hi David,
Thank you so much for taking the time to leave your review.
We’re delighted to hear that your first experience ordering replacement filters with My Water Filter was easy and convenient, and that you were happy with the service provided.
We truly appreciate your support and are grateful you chose us for your water filtration needs. If there’s ever anything we can assist you with in the future, please don’t hesitate to reach out.
Warm regards,
My Water Filter Team
Janelle H
great product
Verified Buyer
Filteroo® Superoo 16L Stainless Steel Gravity Water Filter
Great product. Easy to use. Fast postage.
Response from My Water Filter
Apr 18, 2026
Hi Janelle,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that you’re happy with your Filteroo® Superoo 16L Stainless Steel Gravity Water Filter and found it easy to use, with fast delivery as well.
Your support means a lot to us, and we truly appreciate you choosing My Water Filter. If there’s ever anything we can assist you with, please feel free to reach out anytime.
Warm regards,
My Water Filter Team
About My Water Filter
At My Water Filter, we believe that everyone deserves access to clean, safe drinking water. With a passion for health and sustainability, we offer a wide range of high-quality water filtration systems designed to meet the needs of every household and lifestyle.
Our products include everything from simple countertop filters to advanced whole-house systems, all rigorously tested to ensure they remove contaminants effectively while retaining essential minerals.
We pride ourselves on providing expert advice and personalized solutions, empowering our customers to make informed choices about their water quality.
Join us in our mission to promote healthier living and environmental responsibility—one drop at a time.
Visit Website
Our products include everything from simple countertop filters to advanced whole-house systems, all rigorously tested to ensure they remove contaminants effectively while retaining essential minerals.
We pride ourselves on providing expert advice and personalized solutions, empowering our customers to make informed choices about their water quality.
Join us in our mission to promote healthier living and environmental responsibility—one drop at a time.
My Water Filter is a Verified Merchant
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