324
Reviews
Reviews
324
Recommend
10 / 10
TrustScore
9.9 / 10
Allison Nye
Verified Buyer
Northeast Ohio fence is an exceptional company. Our experience was outstanding with every person we interacted with from Tara in the office to Ron who gave us the estimate. They were very clear with every step of the process, and kept to their word. I cannot tell you how much we appreciate each and everyone of them and all they did. Our dogs and kids are so happy, and the safety a fence provides gives us great piece of mind. Thank you NEO fence family!
Response from Northeast Ohio Fence & Deck
Apr 15, 2019
Hello Allison! Thank you so much for the kind words. We hope you and your family enjoy your fence for years to come!
Kim Nelson
Verified Buyer
Great work!!!! They transferred a chain link to another side of my yard & installed a vinyl fence all in 1 day. I was very impressed. And the staff is so friendly. Truly a great experience
Response from Northeast Ohio Fence & Deck
Mar 13, 2019
Thank you Kim! We appreciate the kind words. Please let us know if there is anything else we can do. We are always here to help!
sue lee
Verified Buyer
.
Response from Northeast Ohio Fence & Deck
Feb 20, 2019
Thank you Sue! We very much appreciate your business!
Angela P
Verified Buyer
We had a fence done by neo and they did a great job!!
Pamela A
Verified Buyer
I am writing this as the final boards are being placed on our fence and I have to say I am more than pleased with not only the work but, the entire staff. First, all the workers were very professional; they greeted us and introduced themselves, they performed the work as stated and with extreme care and quality. When an issue came up, a single call was made and the support team was out immediately to resolve the issue; the crew never stopped working while awaiting the support team. The Allens want to let the crew know that we appreciate all of the hard work they performed at our home and hope our hospitality provided some level to show just how much we were pleased with the end result. I would definitely recommend Northeast Ohio Fence to any friend or stranger. They are the best in the business. Keep up the outstanding work!!!!!
Customer
Verified Buyer
The new fence is awesome, tore down the old fence and hauled it away, straightened the metal posts on chain link gate installed a new drop down rod, they made sure my escape artist dog will not be able to dig under this fence. They took time to listen to us and went beyond what was necessary to make sure we were happy with their work!
Customer
Verified Buyer
The crew removed our old fence and installed a new one in it's place. The work was done quickly and for a fair price. Our new fence looks beautiful.
Jen H.
Verified Buyer
NEO Fence did a great job with our fence install and we love the way it looks! We had a lot of issues with our city permit and Scott and his team were patient and very helpful the entire time. Affordable pricing as well. Thanks NEO Fence!
Jen H
Verified Buyer
NEO Fence did a great job with our fence install and we love the way it looks! We had a lot of issues with our city permit and Scott and his team were patient and very helpful the entire time. Affordable pricing as well. Thanks NEO Fence!
Customer
Verified Buyer
Bob Lewis handled the process for me. He did a great job, and helped me navigate Cleveland Height's process which required me to appear before the Architectural Board of Review. Once I had the required approvals, they had the fence up in less than two weeks. The installed fence is roughly `160 feet of six foot wooden privacy fencing. The fence is beautiful. Very even, no unusual gaps between the pickets, and the wood is all a uniform color. The crew also dealt with some bushes and tree limbs in the way, as well as various elevation changes that I thought was going to cause a problem. The crew also professionally handled a very angry neighbor who was not happy about the fence going up. If I had been on a job site under the same circumstances I'm not sure I would have stuck around!
Mathew P.
Verified Buyer
I had a great experience with them! We had so many road blocks with city permits, and they did everything they could to save me money and put up my privacy fence. Pricing is comparable to other places but they were willing to help for my budget and take the extra step and my sales rep was great as well. The only thing I would say could improve the experience is if they gave you instructions on care for the fence. BUT they still might I have yet to pay and finalize now that the fence is erected.
Mathew P
Verified Buyer
I had a great experience with them! We had so many road blocks with city permits, and they did everything they could to save me money and put up my privacy fence. Pricing is comparable to other places but they were willing to help for my budget and take the extra step and my sales rep was great as well. The only thing I would say could improve the experience is if they gave you instructions on care for the fence. BUT they still might I have yet to pay and finalize now that the fence is erected.
Customer
Verified Buyer
Overall, I am very happy with the way my driveway gate looks. Sales staff, office staff and installers were very professional. Communication could be better between sales staff , fabricators and customer prior to installation.
Customer
Verified Buyer
From the start to finish, each member at Northeast Ohio Fence & Deck was professional, kind and excellent in their service, and they listened carefully to our needs throughout the process. Our fence looks great and was installed with great care and quality. We're very glad that we hired them for our home needs. Angie's List reviews were also helpful in our initial selection of their company.
Customer
Verified Buyer
The service was phenomenal. The workers did a really good job. But my complaint is actually with the owner. The fence company came to take down my old fence and I had a lot of debris and I was going to get rid of it and I asked them if by any chance for them to take the debris out and the foreman said "Don't worry about it, don't worry about it." So we did not discuss any financial thing for it. So everything was done and after two days, after they leave I got a phone call an hour later from the sales person who said his boss advised him that they are going to charge me $500.00. The owner called right away and is not very kind to me. He did not even ask me about the service on the debris and just told me that I will pay them the $500.00. He was very nasty to me and on the conversation I was crying there. He even said "You're gonna be dumb enough to think that we would do that for free." But for the owner, he is getting an F for the overall experience, quality of the service, and professionalism.
sue l
Verified Buyer
.
Pamela Allen
Verified Buyer
I am writing this as the final boards are being placed on our fence and I have to say I am more than pleased with not only the work but, the entire staff. First, all the workers were very professional; they greeted us and introduced themselves, they performed the work as stated and with extreme care and quality. When an issue came up, a single call was made and the support team was out immediately to resolve the issue; the crew never stopped working while awaiting the support team. The Allens want to let the crew know that we appreciate all of the hard work they performed at our home and hope our hospitality provided some level to show just how much we were pleased with the end result. I would definitely recommend Northeast Ohio Fence to any friend or stranger. They are the best in the business. Keep up the outstanding work!!!!!
Response from Northeast Ohio Fence & Deck
Feb 14, 2018
Thank you Pamela! We truly appreciate your business.
Customer
Verified Buyer
Jennifer L
Verified Buyer
.
Customer
Verified Buyer
It went very well. The crew had the entire job done in about 5 hours. The fence looks great.
About Northeast Ohio Fence & Deck
We here at Northeast Ohio Fence take pride in our courteous and professional service. Our in-house staff provides broad expertise in custom fence and deck building. We can fabricate any kind of fence or deck using our designs or yours. We are proud of our reputation in the fence and deck industry and work real hard to service our customers to maintain it.
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Northeast Ohio Fence & Deck is a Verified Merchant
Questions? Contact Us
contact@neofence.com
216-518-7444
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