4136
Reviews
Reviews
4136
Recommend
10 / 10
TrustScore
9.49 / 10
RANDY ROWAN
Verified Buyer
Other than a large amount of documentation required from us, the experience was excellent.
Julie Erlandson
Verified Buyer
OpenRoad Lending did help with lowering my car payment and everyone who helped during the process were excellent. I would recommend to everyone who is looking to refinance their vehicle
QUEENNY LOUIS
Verified Buyer
Great experience and very fast process. Thank you for helping me to lower my car payment!
TRELINEY WIGGINS
Verified Buyer
Overall good professionalism and customer service, BUT my husband and I were very disappointed when our interest rate went from 8.64 to 11.99 once my husband sent in his paystub. We were NOT notified that this COULD happen ahead of time and were quite disappointed. We were very excited about 8.64 and paying over $100 less. Please let your customers know ahead of time that their rate MAY change once you all receive the paystubs please.
Response from OpenRoad Lending
Nov 01, 2021
Thanks Treliney, I'm sorry that there was a miscommunication with our team. Our system takes detailed notes of all communications so I will be sure to review with our team so we can do better next time. Even though the savings were a little less that what you had planned for I still hope they come in handy each month and will help to make up for the miscommunication.
Thanks again, we appreciate your business.
The OpenRoad Auto Loan Savings Team
Diane Guinan
Verified Buyer
Easy and simple process.
Kamaria Winfield
Verified Buyer
The whole process was extremely convenient and fast! I’m so grateful to have worked with Nathan Cole; he made the process a breeze. Thank you, OpenRoad Lending
Ana Landaverde
Verified Buyer
Fabulous service!!
Mandy Howard
Verified Buyer
Communication on the staus of the loan could have been better, also documents has to be sent mutiple times, stating they were never received.
kimberly black
Verified Buyer
N/A
MICHAEL LAMB
Verified Buyer
The process took a lot longer than I expected
Renee Pollock
Verified Buyer
The lady that helps us are really great and she was calling us every day!
Peter Schrier
Verified Buyer
Everything went very smoothly and painlessly. Grace was Fantastic!
ANJELIKA CRAWFORD
Verified Buyer
Nathan made my experience easy as 123! Thank you
DEBORAH KILEY
Verified Buyer
The people were so helpful and worked really hard to get my vehicle refinanced. Thank you so much for saving me so much money.
HERBERT MCKITTRICK Jr
Verified Buyer
Great fast service , good communication, overall smooth experience….
John Retherford JR
Verified Buyer
Easy process, quick process, good rates
Eduardo Martinez
Verified Buyer
OpenRoad team it was a very professional team very acurate and very polite professional team members,
I’m so happy and thankful for the service the team all provide me on my approval refinancing.
I’m so happy and thankful for the service the team all provide me on my approval refinancing.
Lacey Drew
Verified Buyer
Very easy and helpful
Donnie Thomason
Verified Buyer
Very enjoyable experience. Fast, friendly, and very helpful. Would highly recommend.
CRAIG ELMORE
Verified Buyer
Super easy to deal with - everything done over the phone. Very pleased with the entire process!
About OpenRoad Lending
Since 2009, OpenRoad Lending has helped hundreds of thousands of customers save over $100/month on average by refinancing their auto loan!*
OpenRoad will customize loan options to best fit you, regardless of your credit. Our Loan Care Agents are auto refi experts and will help you accomplish your refinance goals. Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad is a multi-time Dallas/Fort Worth Best and Brightest Company as well as a Best Place to Work by the Dallas Business Journal.
With OpenRoad, you are in the driver’s seat!
*Terms and conditions apply. See our site for details.
Visit Website
OpenRoad will customize loan options to best fit you, regardless of your credit. Our Loan Care Agents are auto refi experts and will help you accomplish your refinance goals. Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad is a multi-time Dallas/Fort Worth Best and Brightest Company as well as a Best Place to Work by the Dallas Business Journal.
With OpenRoad, you are in the driver’s seat!
- Lower Rates and Amazing Savings
- A+ accredited by the BBB and a trusted member of the American Financial Services Association
- Quick loan decisions, flexible financing options and cutting edge technology for a great experience
- There’s no obligation to apply, no hidden costs and no application fees
- The highest level of customer satisfaction and award-winning customer service
*Terms and conditions apply. See our site for details.
OpenRoad Lending is a Verified Merchant
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