OpenRoad Lending http://www.openroadlending.com Money
4.7 From 1 to 5
4136 Reviews
Overall Ratings
5 Stars
3507
4 Stars
412
3 Stars
89
2 Stars
56
1 Star
72
Reviews 4136
Recommend 10 / 10
TrustScore 9.49 / 10
Perla Silva martinez
Sep 15, 2021
Verified Buyer
I wish i would have known about OpenLending alot sooner. They were not only able to save me $150 a month but i waa able to lower my APR DRAMATICALLY !! If you’re wondering if you should call them this is your sign , CALL OPENLENDING !!!
JENNIFER BARTGIS
Sep 15, 2021
Verified Buyer
Great customer service. Fast and easy process.
AGNES CARTER
Sep 15, 2021
Verified Buyer
Would recommend them to anyone
WILLIAM BRANSCOMB
Sep 15, 2021
Verified Buyer
My rep made everything seamless and easy. I saved a ton of money a month.
cathlina castillo
Sep 15, 2021
Verified Buyer
Adrian was very helpful and the process was quick! Thank you.
Myechia Reese
Sep 15, 2021
Verified Buyer
Great customer service! I would recommend OpenLending to anyone.
Bernice Ratcliffe
Sep 14, 2021
Verified Buyer
This was a wonderful experience with Bryce, the process was streamline and not difficult at all. Plus I am saving money
LaTasha Hall
Sep 14, 2021
Verified Buyer
Great service
CHOOK SMITH
Sep 14, 2021
Verified Buyer
Great business
Claudine Darling
Sep 14, 2021
Verified Buyer
Greetings:

Thank you. Your professional help in getting me a new lower interest rate loan for my auto was great! Kristi was professional and also very truthful in letting me know exact and timely steps I need to take to get the loan processed.

I would highly recommend OpenRoad Lending to anyone who needs a auto loan or needs to refinance their current loan to a lower interest rate. It's time to make your money count and interest rates are good now.

Thank you

Claudine Darling
Rosemary Garcia
Sep 14, 2021
Verified Buyer
Open Road Lending is a good company but when I asked for my Paid in Full letter some of the people were rude. I asked them to email it to me and they told me they would email it but it would take 7-10 business days to get. I was also told they were going to mail me the letter but still haven't received it.
I called again and I was told I wouldn't get an email if I didn't request the form through customer service and I had already been waiting for the letter 8 days when they finally informed me. 10 days later I'm still waiting..
Response from OpenRoad Lending
Sep 15, 2021
Thanks for your comments Rosemary. Our system keeps detailed notes on all communication we have with our customers and after reviewing your deal I did not see the reference you are referring to. I will have one of our managers reach out to in the next day or two. Thanks again for your business!
Diane Hurley
Sep 14, 2021
Verified Buyer
The service was very professional and the staff was friendly and helpful!
Catrice Houser
Sep 14, 2021
Verified Buyer
Very easy and helpful
JERMAINE BROWN
Sep 14, 2021
Verified Buyer
Great service, great experience expedited thoroughly
John White
Aug 26, 2021
Verified Buyer
Bryce was excellent to work with and patient with receiving my paper work and answering all my questions. I was unaware Openroad sold my loan to Westlake. I received information in the mail and to resubmit my auto payment draft. It all work it out, I just didn't know. The loan details did not change.
Jeremy Mitter
Aug 25, 2021
Verified Buyer
The communication, well lack of communication is why I didn't give a higher rating. I would contact the representative I was working with and it almost always took at least a day if not more to get a response. The last time I tried to get a hold of her, I messaged her 3 times before I got a response.
Bernie Miller
Aug 25, 2021
Verified Buyer
they were very nice. and easy to work with made everything fast and simple
John Millen Jr
Aug 25, 2021
Verified Buyer
Cxx
Christopher Lartz
Aug 25, 2021
Verified Buyer
Thank you for getting us refinanced . It sure helped get the payment and interest rate down closer to where we want it to be .
Julius Stuckey
Aug 24, 2021
Verified Buyer
Great experience with OpenRoad easy process and great rate they gave me.
About OpenRoad Lending
Since 2009, OpenRoad Lending has helped hundreds of thousands of customers save over $100/month on average by refinancing their auto loan!*


OpenRoad will customize loan options to best fit you, regardless of your credit. Our Loan Care Agents are auto refi experts and will help you accomplish your refinance goals. Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad is a multi-time Dallas/Fort Worth Best and Brightest Company as well as a Best Place to Work by the Dallas Business Journal.


With OpenRoad, you are in the driver’s seat!



  • Lower Rates and Amazing Savings
  • A+ accredited by the BBB and a trusted member of the American Financial Services Association
  • Quick loan decisions, flexible financing options and cutting edge technology for a great experience
  • There’s no obligation to apply, no hidden costs and no application fees
  • The highest level of customer satisfaction and award-winning customer service


*Terms and conditions apply. See our site for details.
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OpenRoad Lending is a Verified Merchant
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