4136
Reviews
Reviews
4136
Recommend
10 / 10
TrustScore
9.49 / 10
CARLOS RUSH
Verified Buyer
Excellent service great experience
JUAN GAMEZ
Verified Buyer
Great experience and nice to have lower my payment everting was on time and perfect thanks
CRYSTAL EPLEY
Verified Buyer
Very quick to respond the process was stress free .
CHRISTOPHER CAMERER
Verified Buyer
Communication was a big issue. My approval was 3 weeks prior to my finalization. I would call my rep and would get an email response. I lowered my interest rate so I was happy there but I would have gone with someone else for a faster process with the same result
GREGORY MILLER Jr
Verified Buyer
The first person I dealt with might as well have been a wall. Zero communication. Never answered my questions. Never called. Only sent a couple canned emails. Second person was much more engaging. However, the process took MUCH longer than the timetables I were originally given. Wouldn’t go through the headache again.
Response from OpenRoad Lending
Aug 11, 2021
Thanks for your comments Gregory and I am sorry you didn't have a good experience with us. Our system keeps detailed notes on all communication we have with our customers so I will be sure to look at your deal and communicate with our team so we can do better next time. Hopefully the money you save on your new refinanced car loan will help make up for the inconvenience. Thanks again from the OpenRoad Auto Loan Savings Team
rudolph kalonda
Verified Buyer
I really want to thank you all for this deal and I will refer a lot my friends to you guys.
TARYN TOWNSEND
Verified Buyer
This was the easiest process I have every done. All online and done quickly and professionally. I will definitely refer them to a friend.
Kenneth Watson
Verified Buyer
Fantastic to work with, very helpful when I had questions.
William DOUGLAS
Verified Buyer
OpenRoad Lending has been fantastic and I just finished re-financing my car, which saved me around $150 a month!
anthony gilliam
Verified Buyer
Helped alot with monthly deduction really appreciate it
Nyeesha McCauley
Verified Buyer
Very informative and was a long process but well worth it.The one thing I can say outside of that is make sure you sign your POA forms the same exact way you sign your drivers license or ID.It is very important.
Breyonte Allen-Davis
Verified Buyer
I have absolutely no complaints, my agent Mona was great!
Robert Duff
Verified Buyer
great company to work with got me a lower interest rate and lower monthly payments Highly Recommended
Edward Trzupek
Verified Buyer
Experience. Knowledge. Understanding customers needs. Great.
OSWALDO RIVAS
Verified Buyer
Good customer service very nice people
Barbara Freeman
Verified Buyer
easy and professional
james routheaux
Verified Buyer
communication with this company is very poor. one agent argued with me over information I was given and even refused to let me speak with a manager.i asked him why he was so rude and he stated he was one of their best employees.I also did not know that I was paying a fee because this is not actually a loan company they set you up with a loan or refinance.
PATRICK GUNTER
Verified Buyer
Very professional, friendly and courteous staff. Highly recommendable to anyone needing to refinance their vehicle.
mark cook
Verified Buyer
Although we have finally completed the loan process it was the most frustrating experience. Our salesman was patient but the whole process was very confusing to a senior citizen who is not computer knowledgeable. Without help from a friend we would not have been able to complete.
Cheryl Mendez
Verified Buyer
Impressed with your loan advisor Eryk. He advised me from start to finish. Thanks again
About OpenRoad Lending
Since 2009, OpenRoad Lending has helped hundreds of thousands of customers save over $100/month on average by refinancing their auto loan!*
OpenRoad will customize loan options to best fit you, regardless of your credit. Our Loan Care Agents are auto refi experts and will help you accomplish your refinance goals. Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad is a multi-time Dallas/Fort Worth Best and Brightest Company as well as a Best Place to Work by the Dallas Business Journal.
With OpenRoad, you are in the driver’s seat!
*Terms and conditions apply. See our site for details.
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OpenRoad will customize loan options to best fit you, regardless of your credit. Our Loan Care Agents are auto refi experts and will help you accomplish your refinance goals. Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad is a multi-time Dallas/Fort Worth Best and Brightest Company as well as a Best Place to Work by the Dallas Business Journal.
With OpenRoad, you are in the driver’s seat!
- Lower Rates and Amazing Savings
- A+ accredited by the BBB and a trusted member of the American Financial Services Association
- Quick loan decisions, flexible financing options and cutting edge technology for a great experience
- There’s no obligation to apply, no hidden costs and no application fees
- The highest level of customer satisfaction and award-winning customer service
*Terms and conditions apply. See our site for details.
OpenRoad Lending is a Verified Merchant
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