Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
1499
4 Stars
410
3 Stars
99
2 Stars
42
1 Star
32
Reviews 2082
Recommend 10 / 10
TrustScore 9.29 / 10
Anthony A
Oct 23, 2020
Verified Buyer
S&S Hybrid Mattress
Simply amazing.
Response from Silk & Snow
Oct 23, 2020
Hi Anthony Excellent! Thank you for the 5 stars :) Susan
Jim a
Oct 23, 2020
Verified Buyer
S&S Hybrid Mattress
Best mattress purchase ever. Bought this mattress due to the fact that my 80 yr. old parents were severely injured in a car accident. Both were admitted to ICU & later to a surgical floor. My mother was not expected to survive & had multiple injuries & broken bones, my father a broken neck. I needed a GOOD mattress for them when they were released from the hospital. This mattress more then met my expectations! While in hospital, Mom was in a special pressure relieving bed to prevent pain to pressure points. The hybrid mattress from Silk & Snow is unbelievably close to that. Neither of my parents have not, even one time, asked for additional support or 'foam' to make them more comfortable.
The icing on the cake was the need to have the mattress delivered on short notice once my parents were released from hospital. Silk & Snow did it though! The mattress arrived the same day my parents were released from hospital.
Customer service was amazing & I was blown away that they were able to realize one family’s need for urgency.

I was skeptical of buying a mattress online but my next mattress will be from Silk & Snow :)
Response from Silk & Snow
Oct 23, 2020
Hi Jim We are so sorry to hear about your parents awful car accident and we are happy to hear that our mattress is providing some relief and comfort. Sending you and your family much love as your parents recover. All the best Susan
Kimberly M
Oct 22, 2020
Verified Buyer
S&S Hybrid Mattress
I absolutely love my hybrid mattress. I am a side sleeper but with this mattress I am even comfortable sleeping on my back which I have not been able to do on a traditional mattress. I have been sleeping on it for about a month and every night I look forward to sleeping. The mattress is what I would call medium-firm, its not super squishy, but its definitely not firm firm. So happy with my purchase.
Response from Silk & Snow
Oct 23, 2020
Hi Kimberly Great! We are thrilled to hear that you're finding your Hybrid nice and comfy. Thank you for writing to us, we appreciate your positive feedback! All the best Susan
Shen H
Oct 22, 2020
Verified Buyer
S&S Hybrid Mattress
Super comfy and has been great so far! Let’s hope it’s lasts!
Response from Silk & Snow
Oct 28, 2020
Hi Shen, Great to hear that you're enjoying your new hybrid mattress! Thank you for taking the time to leave us a review. All the best, Yvonne
Fayaz D
Oct 22, 2020
Verified Buyer
S&S Hybrid Mattress
I purchased the silk and snow hybrid. It is a good mattress. However it's been a horrible experience for me. I've been experiencing pain every morning in my low back hips and shoulder. I don't think this is the right mattress for me in fact I've had to move into a different bedroom in my home. I called into customer service to inquire about an exchange for the regular soap and snow all foam mattress. I'm in the process of doing this.
Kiera H
Oct 22, 2020
Verified Buyer
S&S Hybrid Mattress
BEST MATTRESS EVER!!!
Response from Silk & Snow
Oct 28, 2020
Hi Kiera, Woohoo! That's what we like to hear :) Happy sleeping, Yvonne
Anabel P
Oct 22, 2020
Verified Buyer
S&S Hybrid Mattress
Really like the mattress, it’s amazingly comfortable and I don’t notice my husband movements. 🤟🏻
Response from Silk & Snow
Oct 23, 2020
Hi Anabel, Amazing! Here's to many more nights of happy sleep for the both of you. Cheers, Yvonne
Jennifer U
Oct 22, 2020
Verified Buyer
S&S Hybrid Mattress
Edge support is not as good as I hoped for but other than that, this is an excellent mattress with just the right balance of softness and firmness.
Response from Silk & Snow
Oct 29, 2020
Hi Jennifer, Thank you for your honest feedback, we really appreciate it. Happy to hear that you're enjoying your hybrid mattress otherwise! Happy sleeping, Yvonne
Daniel L
Oct 22, 2020
Verified Buyer
S&S Hybrid Mattress
First bed my wife and I have both liked. Great job
Response from Silk & Snow
Oct 23, 2020
Hi Daniel, This is so important! So glad to hear the hybrid mattress works for the both of you. Thank you for the feedback, Yvonne
Michael P
Oct 22, 2020
Verified Buyer
S&S Hybrid Mattress
We cancelled our mattress order because it was severely delayed. Not sure why we received this email.
Response from Silk & Snow
Nov 13, 2020
Hi Michael, Thank you for your message. We apologize that you had to resort to cancelling your mattress order and I want to assure you that delays are not usually something we encounter, especially with our mattresses. We hope that the rest of your items have been satisfactory and that you were able to find a mattress that you like and that meets your needs. Sincerely, - Louisa
Adrienne C
Oct 22, 2020
Verified Buyer
S&S Hybrid Mattress
Really comfortable. It actually stays cool with the Silk & Snow mattress protector on too, how do they do that?
Response from Silk & Snow
Oct 23, 2020
Hi Adrienne, Amazing! A lot of care goes into the technical design of our products so we're really glad to hear the effort has paid off for both the hybrid mattress and the protector :) Happy sleeping, Yvonne
Brianna P
Oct 22, 2020
Verified Buyer
S&S Hybrid Mattress
This is the absolue best mattress I have ever slept on. My fiance, that typically does not like making large expenses, cannot stop raving about this mattress being the best purchase we've made in YEARS!
Response from Silk & Snow
Oct 23, 2020
Hi Brianna, So great to hear that this was money well spent! We really appreciate your feedback. Here's to many more restful nights! Cheers, Yvonne
Koedan L
Oct 22, 2020
Verified Buyer
S&S Hybrid Mattress
Very comfortable and easy to set up.
Response from Silk & Snow
Oct 23, 2020
Hi Koedan, Hurrah! We're so glad to hear it. Thanks for your feedback! Cheers, Yvonne
Marouane A
Oct 22, 2020
Verified Buyer
S&S Hybrid Mattress
Good mattress a bit firm for us but the quality is excellent
Response from Silk & Snow
Oct 28, 2020
Hi Marouane, Thank you for your honest feedback, we really appreciate it! Happy sleeping, Yvonne
Navpreet S
Oct 22, 2020
Verified Buyer
S&S Hybrid Mattress
We've had this mattress for over 2 months now and it's great. The balance between the softness of foam and firmness of springs is really good, I'd probably rank the firmness at about 6 or 7. I'm a stomach sleeper but it has good support when I'm on my back too. At first it might seem too soft especially if you're used to a really firm mattress, but you do feel the support once you've laid on it for a little bit. It doesn't feel like you're sinking into the mattress. Edge support is decent. I like to be on the cool side and I've had no issues with temperature so far.
Would definitely recommend this mattress for people who want a good balance with a hybrid.
Response from Silk & Snow
Oct 23, 2020
Hi Navpreet, The hybrid mattress indeed has a firmness of about 6.8, so your ranking is spot on! Happy to hear it works for your sleeping styles and temperature preference. We really appreciate your feedback! Cheers, Yvonne
Constance M
Oct 22, 2020
Verified Buyer
S&S Hybrid Mattress
Great mattress. Problem with it sliding off the bed frame, however, so had to replace that.
Response from Silk & Snow
Nov 20, 2020
Thank you for your review, Constance! All the best, Yvonne
Piotr Z
Oct 22, 2020
Verified Buyer
S&S Hybrid Mattress
Great experience and customer service. Very high quality products.
Response from Silk & Snow
Oct 23, 2020
Hi Piotr, Thank you for the kind words! I will definitely share your feedback to the customer service team. All the best, Yvonne
Michelle K
Oct 22, 2020
Verified Buyer
S&S Hybrid Mattress
Amazing mattress! Sorted out both our backs!
Response from Silk & Snow
Oct 22, 2020
Hi Michelle, Thank you for writing to us. We are glad to hear that the Hybrid has helped your back pain/problems and we do hope it is helping you sleep much better now! :) Take care, Rébecca
Deb S
Oct 22, 2020
Verified Buyer
S&S Hybrid Mattress
We are very happy with the purchase! Really comfortable.
Response from Silk & Snow
Oct 22, 2020
Hi Deb, Thank you for taking the time to write to us. We are so happy to hear from you and to know that you are enjoying the comfort of the Hybrid mattress. :) Take care, Rébecca
Michael I
Oct 22, 2020
Verified Buyer
S&S Hybrid Mattress
Great mattress. Comfortable, quiet, structurally sound, all around solid mattress.
Response from Silk & Snow
Oct 23, 2020
Hi Michael, Glad you're enjoying your mattress! Thank you for taking the time to leave us a message. Cheers, Yvonne
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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