Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
1499
4 Stars
410
3 Stars
99
2 Stars
42
1 Star
32
Reviews 2082
Recommend 10 / 10
TrustScore 9.29 / 10
Morgan M
Sep 07, 2020
Verified Buyer
S&S Hybrid Mattress
I am only leaving 4 Stars because the mattress didn’t have the cooling I expected but aside from that this mattress is delightful. I haven’t slept like this in years. I also notice when my youngest sleeps with me she falls asleep and stays asleep all night. I love my purchase!
Response from Silk & Snow
Sep 14, 2020
Hi Morgan We are thrilled to hear that you and your littlest are enjoying the mattress - regardless of the cooling factor. Here's to many more nights of happy sleep! All the best Susan
Jamie B
Sep 06, 2020
Verified Buyer
S&S Hybrid Mattress
My son loves it !

I have a Casper and I think I may just be getting this one thank you so much my son sleeps like a baby
Response from Silk & Snow
Sep 25, 2020
Hi Jamie Best news! Nothing better than happy, sleeping kids :) All the best Susan
Candice P
Sep 05, 2020
Verified Buyer
S&S Hybrid Mattress
I LOVE THIS MATRESS ! ! ! It is the best purchase I have made in a long time. I'm so glad it's made in Canada and so glad I took the chance on it. Great price, great quality, great offer, great money back guarantee. I would definitely recommend it!
Response from Silk & Snow
Sep 25, 2020
Hi Candice Amazing! We are thrilled to hear you love your Hybrid mattress! Here's to many nights of happy sleep! All the best Susan
John Fraser
Aug 23, 2020
Verified Buyer
S&S Hybrid Mattress
It was difficult to rate the SS Hybrid mattress for us. The quality was very good, however it was not a good match for us. We found it to be too firm to address our purpose for purchasing it. Once again let me say th quality was very good but did not suit us.
I think we have found our mattress the Szilard and Snow SS mattress.
Response from Silk & Snow
Aug 23, 2020
Hi John Thank you for taking the time to write to us, we appreciate your honest review and feedback. We are so happy to hear that you found the quality to be of a high standard even though the mattress didn't work out. We hope you find your perfect mattress soon! All the best, Susan
Chris B
Aug 15, 2020
Verified Buyer
S&S Hybrid Mattress
I had a queen coil mattress and decided to treat myself to a King. I purchased a Douglas bed. The buying (and return) experience for the Douglas bed was A+. However, I found the mattress to sleep too hot. Thus, I decided to return it and try a Silk and Snow hybrid mattress. The buying experience for the Silk and Snow was a B+ experience. Shipping updates were poor/inaccurate. Maybe because of COVID? Having said that, it arrived relatively quickly; I was just less informed than I was when I purchased the Douglas (also purchased during COVID). I wouldn't hesitate to buy from either though.

I found the Silk and Snow mattress sleeps a lot cooler than the Douglas. I also found the Silk and Snow mattress to have much better edge support than the Douglas. Thus, I am intending to keep the S&S. Having said that, the S&S is still not as cool as a coil mattress. I tend to sleep on fairly firm beds. The S&S is tending to be fairly soft for me. Almost too soft. I'm 240 lbs. It was firmer than the Douglas though. My wife is 160 lbs, and she finds both the Douglas and S&S to be firmer than the coil mattresses we sleep on (I find they are both much softer). Thus, weight makes make a huge difference to the support a mattress gives.
Response from Silk & Snow
Aug 23, 2020
Hi Chris, Thank you for taking the time to write to us, we appreciate your honest review and feedback. We are sorry to hear about the B+ experience with our customer service. COVID has certainly thrown a few speed bumps our way and we truly are the at mercy of 3rd party couriers at the moment. Regardless, we are happy to hear that you're keeping your Hybrid! All the best, Susan
Anita B
Aug 09, 2020
Verified Buyer
S&S Hybrid Mattress
Very comfortable actually waking up with no pain anywhere
Response from Silk & Snow
Aug 10, 2020
Hi Anita Great news! We're glad that you find the mattress comfortable and that you're waking up without pain! Thanks for the review :) All the best, Chloe
Adam L
Aug 08, 2020
Verified Buyer
S&S Hybrid Mattress
So far so good I've only slept in it about 10 nights
Response from Silk & Snow
Aug 10, 2020
Hi Adam We're happy that you're enjoying your mattress so far. To many more comfy nights :) All the best, Chloe
Sharron H
Aug 07, 2020
Verified Buyer
S&S Hybrid Mattress
We purchased an expensive tempurpedic mattress a year or so ago. It was soooo bad we both woke up every morning sore plus it was very cold getting in and then sweating hot a few hours later. We finally gave up and decided to try the silk and snow. Hurrah! It’s been a month or so and we are very happy. An excellent purchase especially for the price!
Response from Silk & Snow
Aug 10, 2020
Hi Sharron Great news! We're glad that you're very happy with your new mattress. Thanks for the kind review! All the best, Chloe
Rod K
Aug 07, 2020
Verified Buyer
S&S Hybrid Mattress
This is a great mattress ! Firm but plush enough to make you sleep really well. My wife and I both love it and are glad we bought from a Canadian company!
Response from Silk & Snow
Aug 10, 2020
Hi Rod, That's great news! We're happy that you're both enjoying your new mattress :) All the best, Chloe
Cooper S
Aug 07, 2020
Verified Buyer
S&S Hybrid Mattress
Great delivery. Soft and no motion transfer. I actually really like it. No complaints.
Response from Silk & Snow
Aug 10, 2020
Hi Cooper Excellent! We're thrilled that you really like your new mattress. Thank you for the kind review! All the best, Chloe
Chantal D
Aug 07, 2020
Verified Buyer
S&S Hybrid Mattress
easy set up.comfortable.
Response from Silk & Snow
Aug 10, 2020
Hi Chantal, Thanks for the kind review. We're happy that you're enjoying your mattress and found it easy to set up! All the best, Chloe
David K
Aug 06, 2020
Verified Buyer
S&S Hybrid Mattress
Truly was apprehensive of purchasing a mattress out of a box.. your nailed IT... my favourite mattress of all time

Sincerely
David
Response from Silk & Snow
Aug 07, 2020
Hi David Oh wow! We are thrilled that you're enjoying your new mattress. Thanks for the amazing feedback! All the best, Chloe
Andrew C
Aug 06, 2020
Verified Buyer
S&S Hybrid Mattress
Great bed!
Response from Silk & Snow
Aug 07, 2020
Hi Andrew We are thrilled to hear that you're enjoying your new mattress! Thanks for the kind review :) All the best, Chloe
Caleb D
Aug 06, 2020
Verified Buyer
S&S Hybrid Mattress
Quite happy.

They were very accommodating regarding delivery which was appreciated.

We chose the hybrid as we're accustomed to the firmness of a spring mattress and wanted it to be a bit cooler that total foam.

It has delivered quality sleeps from day one and we're about one month in with no regrets.

Response from Silk & Snow
Aug 06, 2020
Hi Caleb Great news! We're happy that you're getting quality sleeps :) Thanks for taking the time to write us a review! All the best, Chloe
Meagan C
Aug 06, 2020
Verified Buyer
S&S Hybrid Mattress
Love our new bed! Fast, professional delivery, easy set up. Also LOVE my pillow, has definitely improved my sleep.
Response from Silk & Snow
Aug 06, 2020
Hi Meagan That's great to hear! We're happy that you're enjoying your mattress and pillow and that you're sleeping better! Thanks for the review :) All the best, Chloe
Alessandro L
Aug 06, 2020
Verified Buyer
S&S Hybrid Mattress
great mattress
Response from Silk & Snow
Aug 06, 2020
Hi Alessandro Thanks for the review! I'm happy to hear that you're enjoying your new mattress :) All the best, Chloe
Phoebe C
Aug 06, 2020
Verified Buyer
S&S Hybrid Mattress
Great product & service! Now Enjoying our 2nd mattress ordered in 6 months!
Response from Silk & Snow
Aug 06, 2020
Hi Phoebe WOW! We're glad that you're enjoying the mattresses! Thanks for the kind review :) All the best, Chloe
Ivan L
Aug 06, 2020
Verified Buyer
S&S Hybrid Mattress
Excellent mattress, so much better than my old foam one. It did take about a week for the mattress smell to air out and unfortunately there were a few areas of loose stitching on the sides. Other than that, I’m a happy sleeper!
Response from Silk & Snow
Aug 23, 2020
Hi Ivan Great news! We are sorry about the few loose stitches and the new mattress smell (which has hopefully disappeared by now!) but so happy to hear that you're sleeping well! All the best, Susan
Ashley G
Aug 05, 2020
Verified Buyer
S&S Hybrid Mattress
Great bed for an amazing price!! Has helped with my back pain. The pillows were also great!
Response from Silk & Snow
Aug 05, 2020
Hi Ashley Excellent news! We're so happy to hear that you're enjoying your Hybrid mattress and pillow. Thrilled that it has helped with some of your back pain. Thank you for taking the time to write a review, we appreciate your feedback. Here's to many more restful nights! All the best, Susan
Nicole B
Jul 31, 2020
Verified Buyer
S&S Hybrid Mattress
I love my bed!! I felt the difference in my body within 3 weeks!!
Response from Silk & Snow
Jul 31, 2020
Hi Nicole Excellent! We are happy to hear that you’re enjoying your mattress. All the best, Susan
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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